No. 185, Section 3, Wenquan Road, Ruisui Township, 978 Ruisui, Taiwan
#15 of 43 hotels in Ruisui
Guests' ChoiceBased on 37 hotel reviews
9.0Cleanliness
9.1
Comfort
9.0
Location
8.9
Facilities
8.8
Staff
9.5
Value for money
9.0
Free WiFi
9.4
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Showing 1 – 25
Reviewed: 2 April 2025
Fiona
South KoreaNo elevator also the room had a bit of mold on the ceiling. Not terrible, just needs a bit of treatment.
Great communication from host. Lovely hot spring bath which was perfect after a long cycle. Good value. Convenience store next door.
Stayed in April 2025
Reviewed: 10 January 2025
Ate
BelgiumLack of sound insulation so some noise from outside and hallway can be heard
Nice hot spring hotel with private bathroom overlooking mountain/forest. Breakfast delivered to room
Stayed in January 2025
Reviewed: 22 December 2024
Peter
AustraliaFixtures on the bath were a bit rough.. but they still worked well.
Great little highlands hotel. Very friendly and accommodating staff. Hot springs water in our bathroom and a view looking out into dense bushland was quite exotic.
Stayed in November 2024
Reviewed: 10 December 2024
Chai
SingaporeNothing
Like that they have hot springs water running into the room tub.
Stayed in December 2024
Reviewed: 22 October 2024
Ellen
AustraliaLocated a little far from the town centre if you’re not driving, but that is the same as all the hot spring hotels.
Lovely hot spring hotel with great view of the mountain and very friendly staff. Convenience store right next door.
Stayed in October 2024
Reviewed: 4 April 2024
Tracey
AustraliaIt was peaceful and the owners very welcoming. A big thank you to Mia who showed us to the night market and helped us find a transport solution when trains were cancelled after the earthquake.
Stayed in April 2024
Reviewed: 6 March 2024
Holly
AustraliaThere was nothing we didn't like!
Loved the hospitality of the people and their help with our bikes. Even more, loved that there was a beautiful hot spring bath in our room! With great views of the mountains in the morning. The breakfast they provided in the morning was also very delicious and a satisfying way to continue our cycle journey the next day! Very friendly and would stay again.
Stayed in March 2024
Reviewed: 20 February 2024
David
United KingdomNothing
Wonderful staff, very helpful and friendly. The room was very nice and clean and we had a great view of the mountain from our spa bath!
Stayed in February 2024
Reviewed: 17 December 2023
Simon
AustraliaEverything was great. From the scenic location, the big rooms and lovely hot spring water baths I took to the attentive service, help, and recommendations provided by Mia on locally renowned cuisine and places for lunch.
Stayed in December 2023
Reviewed: 14 December 2023
Even
New ZealandThe stairs (no elevator)
The big tub
Stayed in December 2023
Reviewed: 8 December 2023
Martin_hajek
Czech RepublicNothing
Everything was awesome thanks to Miss Mia & her father. Thank you.
Stayed in December 2023
Reviewed: 29 November 2023
Yiwen
SingaporeThere are stray dogs.. Try not to walk alone at night.
It is a very quiet and peaceful place. Transport can be arranged if you want to dine further from the accommodation.
Stayed in November 2023
Reviewed: 24 November 2023
Michael
TaiwanThe hot spring bath had a lot of bugs around it- mainly ants but there were some flies too
Comfortable room
Stayed in November 2023
Reviewed: 2 April 2023
Danushka
AustraliaDecor was a bit dated looking.
Amazingly hospitable and friendly service. Mia was so kind to drive us into town and pick us up again. We arrived wet and muddy from a day of cycling and the staff were very patient and tolerant of us. The room has a big spa with mineral water. The breakfast was very nice. The view both to the trees in the back and of the town was beautiful.
Stayed in April 2023
Reviewed: 16 March 2023
Duncan
United KingdomMaybe it's just the natural temperature and they can do nothing about it but the hot spring water was rather lukewarm. They have demolished outdoor pool. In room breakfast, a bacon sandwich, was OK for one night but would like some variation for more than that.
Free bicycle hire. It's a great area for cycling. Recommend cycling to Butterfly Valley where there is a better hot spring. Staff very helpful took us to and from station. We used them every day so this was a big plus.
Stayed in March 2023
Reviewed: 2 December 2022
Christina
SingaporeThe building doesn't have a lift. If you have heavy luggage or travelling with family, opt for the cabin. But, I must say that the staff and the owner are extremely helpful.
A family-run hotspring that refurbished to suit the current time. Though the facade of the building is not the flashiest along the street, the inside fitting is chic and clean. Love the huge bathtub!
Stayed in December 2022
Reviewed: 29 May 2022
Anne
New ZealandThere is no elevator. It is hard for elders.
The staffs are friendly. There is a view from the room. The spring water is amazing.
Stayed in May 2022
Reviewed: 20 October 2024
Robert
United KingdomRooms and bathrooms were not in a good state of repair. AC unit was leaking, lots of peeling paint, bath tub was pulling away from the wall. Insects were coming through the gap in the seal. Hot spring was underwhelming. The bath tubs are plastic and do not easily fit more than one person. Even after following advice and running water for several minutes, it never got properly hot. A public spring we visited nearby had much hotter water. Mountain view room mainly had a view of the roof covering the garden. No lamp or reading light in the room, only full ceiling light or darkness.
Friendly and helpful staff Collection shuttle from station was appreciated Peaceful location
Stayed in October 2024
Reviewed: 22 October 2023
Yoke
SingaporeHad to walk up the flight of steps as there’s no lift. Room don’t provide kettle for own boiling of water.
NA
Stayed in October 2023
Reviewed: 30 December 2022
Xiaoqing
Singaporebitten by bed bugs, old property. we stayed at the wooden huts family room, all of us got multiple bites from 1 night stay.
private hot spring in the room
Stayed in December 2022
Reviewed: 21 August 2022
綉玉
TaiwanOverall
No
Stayed in August 2022
Reviewed: 3 April 2025
Ian
South KoreaThere are no comments available for this review
Stayed in April 2025
Reviewed: 11 January 2025
Martin
Czech RepublicThere are no comments available for this review
Stayed in December 2024
Reviewed: 11 January 2025
Martin
Czech RepublicThere are no comments available for this review
Stayed in December 2024
Showing 1 – 25
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