The view was incredible and it was slightly off the main road which was very nice. Also their outside area to look out over the lake was very serene.

Stayed in October 2023

The hotel is in a great location and rooms have fabulous lake views. Our host Jan was delightful, so helpful and made our stay wonderful.

Stayed in October 2023

no

Great service, great view outside the window of the room, cozy and clean environment, great breakfast. A bit pricy but, overall, it’s satisfactory. Special great thanks for the kind offer of free shower service after check-out for the Sun-Moon Lake cross-lake swimming festival attenders like us. Thank you thank you thank you!!!!! I recommend this place. 👍👍👍

Stayed in September 2023

Wow! Amazing location next to such a beautiful lake. Friendly staff

Stayed in August 2023

Not a dislike, more of a missed opportunity; it would be amazing if the hotel had a bar or something. The veranda would be great! Especially since the rest of Ita Thao goes quiet after 8PM, a nice hotel at with that view would be gold!

Great view, in a quiet corner of Ita Thao. The beds were very comfortable and the room was very clean. The staff was friendly staff. Lovely veranda. And there was a nice bike rental place nearby.

Stayed in September 2023

Most of the staff don't really speak English so communication is a challenge. I used a combination of hand gestures and Google translate and eventually the message gets through. It just takes a bit of patience and an awareness that you are in a foreign country so you would not expect everyone to speak your language.

The host was incredible. She was friendly and attentive and really made the effort to make sure I was comfortable. And when I had a question that couldn't be answered by the other staff she even came over on her day off to help me. I got the room with the lake view and it was beautiful just like in the pictures. There are a few charming spots around the accommodation that you can explore and an Aboriginal food street about 5 minutes walk away. I thoroughly enjoyed my stay here and would recommend it to anyone. IG/TikTok @steven.cky

Stayed in August 2023

Good location, comfortable bed

Stayed in August 2023

The guy at the check-in counter was very helpful!

Stayed in August 2023

Nothing, I would highly recommend this hotel for Sun Moon Lake

The staff was very friendly and accommodating.

Stayed in July 2023

No toiletries in the room, need to ask from the reception and they will offer you. May consider to place Toiletries in the room will be better. Instead of go round and by pass the receipt area and through front door to dine outdoor , it will be better if they can unlock the dinning door so guests can have their breakfast at the outdoor dining area or when the indoor dining area is full. It will be much more better and convenient.

The breakfast was great, offer Western and Chinese menu. Location was great too, we arrived on 6/16-18 late evening, the Staffs on duty were all very helpful and friendly and very patient and attentive.*****They stayed late and even offer us welcome snack . The female staff explained what are the snack served and is really taste nice and next day we even bought the snack from the stall that she recommended. The room were big (2 double bed room, good for family with kids) with great lake view, bed super comfortable, we rested well. We enjoy sitting at the outside of the hotel and looking over the lake with morning coffee. The location is very convenient only few minutes walk down to the busy streets and the prier, and tourist attraction area. Formosan Aboriginal Culture Village 10mins drive from location, great and fun place to visit too with all the amusement park ride.

Stayed in June 2023

Nothing really. They are quiet people who respect your space. Thank you.

Lovely homestay hotel where the owners put in effort in maintaining it clean and friendly. They immediately offered to mend my backpack when they saw that the strap broke. Good side view of the lake and ports. Indeed a rare find.

Stayed in April 2023

Nothing

The view from the room overlooking the lake was gorgeous despite the fact that water level of the lake was down. Location was great and the bed possibly one of the most comfortable on our trip. The staff were very friendly and helpful and the inclusive breakfast also very good.

Stayed in April 2023

The hotel location is good. I went during low tide But there is a beautiful view from the room. Especially the staff is very helpful to me. Recommended to buy cruise tickets with the hotel will be cheaper.

Stayed in April 2023

The inner pier was drought when we visited. It's not worthy when we booked the 3-sided pier front view room. The cleanliness of the smoking area when having breakfast. Toilet should have a hand-held bidet.

The breakfast, the location, and the water pressure were good.

Stayed in April 2023

please note that, as the hotel doesn’t have a shuttle service, you need to get to the town bus terminal before 5 pm which is the last schedule for the only bus that’s goes to the hotel… if you arrive later than that the only way to get there is by taxi that’s cost 600, which is excesive.

the location was great, a couple of bike rentals walking distance and a nice Sunday day food market. Room was clean and staff friendly

Stayed in April 2023

The owners are so sweet and friendly! And the view is amazing!

Stayed in April 2023

Definitely will book this again if re-visit here

Stayed in March 2023

The wall have a little bit scratch.

The hotel owner can speak Thai and very nice. Breakfast is so good. The room have full facilities.

Stayed in March 2023

Breakfast could be better

Nice view and located next to the lake.

Stayed in March 2023

The toilet in our room is smelly.

The view from our room is amazing👍

Stayed in February 2023

Beautiful room with lake view which was well worth paying extra for

Stayed in December 2022

The location near the lake and the owners are very nice people

Stayed in September 2022

A little disappointment as two travellers and paid for 4 travellers price in order to get a better view, but what you see was not the same as photo shown. Overall still ök.

Stayed in March 2025

Breakfast options were kinda basic. Lots of moisture in the room, aircon could be optimized. Neighbourhood is VERY quiet during off-season.

Excellent view, clean.

Stayed in February 2025

The breakfast was limited. Too much fried food and food quality was not high.

Gorgeous view of the lake from the room and breakfast area. Free afternoon tea and snacks was a bonus. Staff were young and helpful.

Stayed in December 2024