Rooms could use a second set of curtains to let the light inside the room without being totally exposed to the outside. Currently there's only one big black curtain.

Biggest room we've had in Taiwan with huge windows and plenty of light. Comfy bed and spacious bathroom. Staff super friendly.

Stayed in April 2025

Breakfast was basic but adequate.

Great value for money, convenient for the train station and bike shop where we were renting bikes. Staff were very friendly. Nice decoration in the entrance area.

Stayed in March 2025

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Stayed in February 2025

Light in the coridor stays on after someone switches it on (nobody switches it off again…). Since the room has a window into the corridor the light there disturbes sleeping. It would be great to have a timed switch instead of a normal one.

Conveniently placed and nicely equipped.

Stayed in August 2024

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Stayed in July 2024

Breakfast could be more interesting.

Very spacious room with good A/C. Comfortable bed and shower. Great location, easy to park and very good food options around.

Stayed in July 2024

Two things: 1. The breakfast was pretty bad. It was not normal hottel offered breakfast option rather I was given a rice roll which I didn't like. So I asked them (texted via booking.com) to give something else for my 2nd day. However I didn't get any reply. 2. 2nd day, I suppose to leave early for my work, and the staff told me the breakfast will be be there by 7 am. To my surprise even at 7 15 there was no breakfast. So I had to leave. Except this I really liked the place.

The room was excellent, clean along with the other facilities. The location is also very convenient. However my booking was changed to another room (might be bigger but there was no balcony). The guy was also very helpful showing the place etc.

Stayed in May 2024

Maybe we missed something or something got lost in translation, but our rooms didn't get cleaned. It's not a big problem, because it was only a short stay, but the garbage could have been emptied at least, so not to attract any insects. We took the garbage down in the end. Some more hooks or racks to dry your shower towel or to hang your clothes / jacket would also be useful. Plenty of space to add some more hooks.

Very spacious room and very comfortable bed. Great that the hotel also had an elevator. The coffee was good too. The Aircon was also appreciated. Loved the big blackout curtains. We slept really well. Great location with walking distance to the train station and some very good restaurants especially if you like beef cut noodles.

Stayed in May 2024

I didn't like the noise. Due to its location you will hear military planes flying above you, also during the night. Also I didn't like the noise of the refrigerator and of the AC, that was impossible to turn off. I also didn't like the pillow, too high

It's cheap, and the room is large for the price

Stayed in April 2024

Location, staff, design

Stayed in March 2024

Free upgrade to bigger size rooms.

Stayed in March 2024

Room was very spacious, comfortable and clean!

Stayed in January 2024

Maybe a simple laundry service?

Room and toilet are clean, daily room service is possible if required. Room has great view, and the television has Disney+, so my friend and I could watch and catch up on shows. Amenities available are just a simple kitchenette on the ground floor. Breakfast is simple and makes a good start of the day. Staff helped me booked a driver for my Taroko National Park visit, highly recommended!

Stayed in December 2023

Great location. Simple breakfast to be collected from the lobby.

Stayed in October 2023

Nothing. Was all amazing

This hotel was an absolutely magical find! The most comfortable stay after 7 months travelling round South America and Asia! The bed is comfortable. The rooms are huge! The bathroom showers are amazing! Location close to train station The free breakfast is a lovely touch The coffee is great! The cleanliness of the whole place is amazing Staff are friendly The PRICE is so cheap and should be double

Stayed in October 2023

Cool interior design, very clean big room with window, friendly staff and loved the daily breakfast sandwich and tea. Free coffee and tea in lobby with great wifi.

Stayed in October 2023

NA

Boss very polite and ready to assist in queies as well as reception

Stayed in October 2023

Check in little confusing for foreigners with shared reception area.

Very friendly staff. Good location near city center. Free parking.

Stayed in October 2023

Breakfast (toast with egg and bacon) wasn't our thing.

Big room, artsy feeling. Very nice and helpful staff. Very good free coffee. Close to the train station.

Stayed in October 2023

The check in could be a bit more streamlined. But the wait was alright. I get that they don’t have enough staff to cover both hotels. Sitting in the lobby for about 10 minutes was alright.

It’s very modern. I got the big room with a big window front. There are some other rooms I don’t know if they have the same luxury. It’s clean. The breakfast toast was actually really good and Hualien is a very chill town with lots of nice and pleasant people.

Stayed in September 2023

Breakfast

Breakfast: poor Service: good and friendly

Stayed in August 2023

No

Good

Stayed in July 2023

The space of the room I stayed was large and I also like the location of it approximate 10 mins from the train station to the hotel. A food market is next to the hotel and is closed to 24 hrs laundry, and the bus to Taroko is closed to the hotel too.

Stayed in July 2023

It was a great and nice hotel for a short stay

Stayed in June 2023