The conversion of the charges from USD to UGX was exaggerated

Great facility located in the heart of Kampala with easy access to majority of the business areas. Great value for money and mint clean.

Stayed in April 2025

I was given a room with mold on the wall behind the bed and paint off. Then I was offered another room much smaller which was not the type of room I booked (was granted an upgrade when booking)

Stayed in July 2024

On one of the days, the internet was not fast as expected

The breakfast was fine with good range and variety. The location is a stone throw away from the Central Business District and hence accessibility is fine.

Stayed in July 2024

Nothing

Location near the town

Stayed in April 2024

Nothing.

I liked the location, the staff, the neighborhood, and the spacious room. Sali and Shilla are really amazing in their hospitality and warm welcome of guests. Though it was only one night I spent there, it made me experience the kindness of Ugandan people firsthand. Sali was always there addressing all my queries with full passion. The staff were generous enough to upgrade my booked room without asking extra charges. I strongly recommend this hotel for your peace of mind.

Stayed in April 2024

The Staff were professional and the rooms very cleaned. Few minutes to all coins of Kampala.

Stayed in February 2024

None

Perfect location, big supermarket just downstairs

Stayed in October 2023

There was no hot water in the hotel.

Kind, helpful staff, clean, cultured hotel, excellent value for money in the middle of Kampala.

Stayed in July 2023

the television could have more channel.

breakfast was ok and the location was busy. other from that, it was a time spent.

Stayed in November 2022

As some comments have mentioned, restaurant service is really slow (but this was only for dinner, at breakfast time it was fast and efficient).

Good hotel, a good value for the price. Very close to the main coach and minibus stations, with good breakfast and comfortable rooms. Hot water worked well during my stay, as well as WiFi. Also a convenient supermarket, pharmacy and money exchange office are located just outside the building.

Stayed in February 2023

the restaurant cannot deliver orders on time. They working hard to improve this as it is a new start of service. Food taste good. order at least 1 hour ahead of your time to eat.

it’s location

Stayed in December 2022

central

Stayed in December 2022

I would recommend to use giraffe car sorvice to and from airport, as hotel's car service bit overpriced. Showers not at their best. And almost no vegetarian options for breakfast.

Eric, front office manager was really helpful, he assisted to arrange bus tickets to Karamoja, also with the car service from the airport and dairy-free breakfast. Communication in whatsup was very prompt.

Stayed in October 2022

There was a lizard in our room when we arrived - it was however quickly removed by staff The light in our bathroom did not work - the staff said it would get fixed within 5 minutes, we waited closed to two hours. This was frustrating to me as we’d had a long day travelling and I was dying for a shower.

Cheap! Exactly what we were looking for for our last night in Uganda!

Stayed in October 2022

there was no hot water

It was grand and lovely place

Stayed in August 2022

Distance from city centre

Supermarket

Stayed in September 2022

Diatance from the city centre

Supermarket

Stayed in September 2022

The Property is very clean and Eric makes it home away from home.

Stayed in July 2022

shower

curtain, chair table and the shower

Stayed in July 2022

at present they cannot guarantee hot water. in 4 days I had one hot shower. they hope to solve that problem soon

the special rooms. the powerful internet. access was as promised. breakfast buffet was good. friendly staf. the area was downtown great views from our balcony over Kampala. with closed balcony you did not hear the traffic.

Stayed in July 2022

No hot water

Location. cleanliness.

Stayed in May 2022

I did suffer a power cut from about 2pm until 8:30pm in the evening. It was strange as the room next door did have power. They told me on two occasions to be patient as they were working on it . Unfortunately when I at last could see to have a shower the water was cold.

The fixtures and fittings were modern and there was a spacious balcony with views over Old Kampala

Stayed in May 2022

the location closed to the market so crowded are

near to bus station to Kigali, juba

Stayed in May 2022

Breakfast was not ready. Chairs still on the table. No coffee ready, nor toast, butter, jam fruit, no fruitjuice. I got it when I asked for it. We went down for breakfast 7:45. And still no hot water. The usual problem with GNS. Let them install electric boilers per room.

Locatie

Stayed in March 2025