Reviews of Pangolin Nest Boutique Hotel
Kabali Kagwa Road Plot 118, Kampala, Uganda
#13 of 32 B&Bs and Inns in Kampala
Guests' ChoiceReview score
Based on 25 hotel reviews
7.9Score breakdown
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Cleanliness
8.8
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Comfort
8.5
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Location
8.7
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Facilities
8.4
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Staff
8.7
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Value for money
8.1
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Free WiFi
10.0
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Showing 1 – 25
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Reviewed: 2 April 2025
Isaac
Uganda2 reviews7.0“I loved the staff; they made my stay amazing. Additionally, the bed was very comfortable. However, I did have to complai”- • Leisure trip
- • Couple
- • Deluxe Suite
- • Stayed 2 nights
- • Submitted via mobile
My bathroom faced the driveway, so at night we had to shower and use the bathroom with the lights off.
Very earthly and green
Stayed in February 2025
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Reviewed: 2 March 2025
Robin
United Kingdom6 reviews3 helpful votes9.0“As brilliant as before.”- • Leisure trip
- • Solo traveller
- • Deluxe Suite
- • Stayed 9 nights
NOTHING. People who are not used to the ways of sub-Saharan Africa may find service can be a little slow at times but relax and enjoy the experience. The staff are overworked. Soak up the peace and calm of the grounds.
This is the second time I have stayed at the hotel. Once again it surprised me by by the oasis of calm and quiet in which it resides in a city which you can only describe as manic and a cacophony of noise. The staff work so hard to make your stay enjoyable and it is a great advertisement for Uganda. Sadly when you leave the confine of their grounds your senses are bombarded from every side. I never normally write reviews and having visited Uganda many times since 1991 this Kampala hotel stands head and shoulders above any other I have stayed at.
Stayed in February 2025
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Reviewed: 31 January 2025
Christian
Germany15 reviews8.0“Quiet remote spot in the city in the green”- • Leisure trip
- • Couple
- • Deluxe Suite
- • Stayed 3 nights
- • Submitted via mobile
Nice remote location with a good view. Room had garden view and was big. Staff was helpful and friendly.
Stayed in January 2025
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Reviewed: 23 September 2024
Robin
United Kingdom6 reviews3 helpful votes9.0“Blissful.”- • Leisure trip
- • Solo traveller
- • Double Room with Terrace
- • Stayed 7 nights
Nothing
Breakfast was excellent, better than any I have had in Uganda in the 30+ plus years I have been going there. It was set in a very quiet location near the summit of one of Kampala's hills. The garden was an oasis of peace and relaxation, so quiet; no traffic sounds, no people noise. The staff were friendly and very attentive to my needs. It was perfect.
Stayed in September 2024
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Reviewed: 15 March 2024
Ilham
United Arab Emirates2 reviews8.0“Great staff and venue”- • Business trip
- • Solo traveller
- • Double Room with Terrace
- • Stayed 5 nights
- • Submitted via mobile
Great staff, super clean and great views!
Stayed in March 2024
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Reviewed: 28 March 2023
Peter
Tanzania3 reviews9.0Superb- • Business trip
- • Solo traveller
- • Double Room with Terrace
- • Stayed 4 nights
- • Submitted via mobile
The view and tge rooms were superb
Stayed in March 2023
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Reviewed: 6 March 2025
Camille
United Kingdom28 reviews7 helpful votes1.0“Avoid this hotel, they are not serious”- • Leisure trip
- • Solo traveller
- • Double Room with Terrace
- • Stayed 1 night
I had an awful experience with Pangolin Nest. When I arrived, there was an issue with my room : the AC was not working and the door did not lock from the inside, meaning anybody could just get in. This felt very unsafe as a solo female traveller (especially as the hotel was completely empty). I was moved to another room, but there as well the A/C was not working. The receptionist replaced the batteries and insisted that it works, but it was just blowing really hot air. The food menu was also very basic and unhealthy food. After waiting for a while to see if the A/C worked, I decided to leave and find another accomodation. When I took my bags back to reception to wait for my taxi, the manager showed up and was very upset that I am leaving. She was reprimanding the receptionist and complaining that she did not want to lose a client, being very insistant that I have to stay. I asked for a refund, she refused to give me cash and said she would do a bank transfer. This was a month ago, and despite many emails and promises that they will pay me back I have not received a refund. This is not a serious business.
Stayed in February 2025
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Reviewed: 23 September 2024
Ibrahim254256
Kenya18 reviews1 helpful vote10“Very relaxing and reinvigorating. I thoroughly enjoyed my stay and hope to be going there again.”- • Leisure trip
- • Couple
- • Deluxe Suite
- • Stayed 1 night
The supply of water in the rooms should be increased if possible
Ohhh the view, the view, the VIEW!!! And the quietness and serenity was just sublime 🥹... I have not relaxed as much as I did at Pangolin for a very long time
Stayed in September 2024
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Reviewed: 29 July 2024
S
United Kingdom20 reviews2 helpful votes10“We absolutely enjoyed our stay there, the staff went out of their way to make our stay as comfortable as possible! The b”- • Leisure trip
- • Group
- • Presidential Suite
- • Stayed 2 nights
- • Submitted via mobile
It’s was a little difficult to find the property on day of arrival - need better sign posting.
Location - we felt like we were at one with nature. Also as we had occupied majority of the rooms there it felt like the whole place was like our own. Breakfast - was brilliant especially as they had a good variety of food to cater for us vegetarians.
Stayed in June 2024
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Reviewed: 16 August 2023
Stephie
Namibia21 reviews11 helpful votes1.0“Absolutely horrible incident at the hotel made worse (if that’s possible) by how it was handled”- • Business trip
- • Solo traveller
- • Double Room with Terrace
- • Stayed 1 night
- • Submitted via mobile
After arriving back to the hotel at 10:30 at night I went to my room to take a shower. In the shower I saw a figure looking though my closed window from outside (the window was somewhat frosted). After 2 seconds to comprehend what was happening I shouted and saw the figure duck and move out of sight. I got out and got dressed and went to address the ‘manager’ who had reviewed us earlier. When I got to the house he was slow to respond and reacted strangely. Coming outside he was said he was in disbelief and after a moment called the guard. There was no urgency. The guard finally came down, they called the dogs (they had 2 Dobermans I hadn’t seen before which came up). The guard didn’t speak English but after some talking I finally insisted they go and check around my room. At this stage my colleague came out as well from his room and asked what was happening.y colleague noticed cctv cameras and we immediately thought we could resolve it by checking them. Then the manager told me he didn’t have access to the footage, that it went straight to the owner. I asked him for the owners number which he said he didn’t have on him. He said he was going to get it but just went out of sight around the corner and went on his phone. I insisted to see where the cameras where and he showed us only different cameras facing away / on other areas of the property. My colleague finally saw a camera directly facing the area inform of my bathroom. Finally the managed gave me the number of the boss (which he could now apparently produce from his phone). I messaged the owner asking to resolve this and for the cctv to be checked and shared but my WhatsApp didn’t go through until the next day. The following morning the owner replied that he had investigated and that the manager had been checking that the windows were closed for mosquitoes. He wouldn’t provide the footage, never came to discuss with me or even called me to hear what happened. I was truly shocked.
There are lots of good reviews which highlight the obvious features of the place.
Stayed in August 2023
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Reviewed: 13 July 2023
Margaret
Uganda23 reviews1 helpful vote10“superb”- • Leisure trip
- • Couple
- • Deluxe Suite
- • Stayed 1 night
- • Submitted via mobile
nothing
this is my second time here i love the property the place is quite clean with amazing views breakfast super good stuff friendly
Stayed in July 2023
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Reviewed: 27 June 2023
Margaret
Uganda23 reviews1 helpful vote10“amazing place”- • Leisure trip
- • Couple
- • Deluxe Suite
- • Stayed 1 night
- • Submitted via mobile
nothing all was excellent
this is place is amazing very quite the room is sooooo homely the bathroom is real home settings loved the food the view at the balcony is to die for
Stayed in June 2023
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Reviewed: 17 January 2025
Fatumah
France16 reviews7.0Good- • Leisure trip
- • Couple
- • Deluxe Suite
- • Stayed 2 nights
- • Submitted via mobile
There are no comments available for this review
Stayed in January 2025
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Reviewed: 10 January 2025
Omar
Uganda12 reviews1 helpful vote7.0Good- • Leisure trip
- • Couple
- • Deluxe Suite
- • Stayed 1 night
- • Submitted via mobile
There are no comments available for this review
Stayed in January 2025
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Reviewed: 12 September 2024
Hassan
United Kingdom35 reviews5 helpful votes7.0Good- • Leisure trip
- • Couple
- • Double Room with Terrace
- • Stayed 1 night
- • Submitted via mobile
There are no comments available for this review
Stayed in September 2024
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Reviewed: 10 September 2024
Eldien
South Africa31 reviews8.0Very good- • Leisure trip
- • Couple
- • Double Room with Terrace
- • Stayed 3 nights
- • Submitted via mobile
There are no comments available for this review
Stayed in September 2024
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Reviewed: 18 July 2024
Brian
Uganda19 reviews8.0Very good- • Leisure trip
- • Couple
- • Deluxe Suite
- • Stayed 1 night
- • Submitted via mobile
There are no comments available for this review
Stayed in July 2024
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Reviewed: 13 July 2024
Precious
Uganda1 review7.0Good- • Leisure trip
- • Couple
- • Deluxe Suite
- • Stayed 1 night
- • Submitted via mobile
There are no comments available for this review
Stayed in June 2024
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Reviewed: 3 September 2023
Wanza
Kenya17 reviews8.0Very good- • Leisure trip
- • Solo traveller
- • Double Room with Terrace
- • Stayed 2 nights
- • Submitted via mobile
There are no comments available for this review
Stayed in September 2023
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Reviewed: 28 August 2023
Tutu
Uganda27 reviews2 helpful votes8.0Very good- • Couple
- • Deluxe Suite
- • Stayed 1 night
- • Submitted via mobile
There are no comments available for this review
Stayed in August 2023
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Reviewed: 5 April 2025
Jackie
Uganda2 reviews10Exceptional- • Leisure trip
- • Couple
- • Deluxe Suite
- • Stayed 1 night
- • Submitted via mobile
There are no comments available for this review
Stayed in April 2025
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Reviewed: 16 July 2024
Ajiji
Uganda1 review5.0Passable- • Business trip
- • Family with young children
- • Double Room with Terrace
- • Stayed 1 night
- • Submitted via mobile
There are no comments available for this review
Stayed in May 2024
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Reviewed: 20 May 2024
Custodio
Mozambique6 reviews10Exceptional- • Business trip
- • Couple
- • Double Room with Terrace
- • Stayed 2 nights
There are no comments available for this review
Stayed in May 2024
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Reviewed: 14 January 2024
Kasozi
Uganda4 reviews1 helpful vote10Exceptional- • Leisure trip
- • Couple
- • Deluxe Suite
- • Stayed 2 nights
- • Submitted via mobile
There are no comments available for this review
Stayed in January 2024
Showing 1 – 25
