Price isn’t correct as advertised. Receptionist charged 50k VND more than listed price

Near the airport

Stayed in July 2023

Everything

I booked with you guys with my credit card, and I didn't have cash on me, so when I arrived, the lady told me she couldn't swip my card because her machine was broken or something it was so bad for me I had to go and boom again and stayed at the airport sleeping pods

Stayed in February 2024

Staff not mantion online booking for booking. Com no any response

No

Stayed in November 2023

I arrive at 4am in the morning to have a bit sleep before go to the airport in the morning. The man at the night shift charge me more than the price that show on booking.com. I didn't want argue with him because it's take too much time so I paid his price.

The room is good.

Stayed in August 2023

Personnel slightly rude on the arrival day.

Really close to the airport and little restaurant on the side. It was clean and the bed was confortable

Stayed in October 2023

The bed is a bit uncomfortable.

I like the view and its really close to the airport.

Stayed in August 2023

I didn't like anything at all. Staff was rude and asked to pay again at the property and I asked to double check with Booking.com as I have paid already. They kept going on and on about payment at the property so I didn't want to argue with them and I left. It was awful. I would like to claim the money back.

Nothing at all

Stayed in August 2023

My only very minor complaint was that none of the power switches were labelled and the hot water tank had no light on it, so it was a little difficult to work out whether it was on or not. There's also not much to do in the local area, but that's true of all of the hotels near the airport since it's way out in the middle of nowhere.

I booked this place because it was very cheap and close to the airport. It's 15 minutes walk to the international terminal or 30 minutes walk to the domestic terminal. Getting a taxi is pretty easy if you just start walking, although you need to be careful about getting ripped off. (Price should now be more than 50k.) The hotel is basic but clean and everything worked. Check in and check out were quick and easy. The bed was surprisingly comfortable. The TV even had Netflix, although I had to sign in my own account to use it. This isn't a place for a long stay, but for a one night stopover it's great. The centre of Hanoi is a long way from the airport, so it's often not worth going there if you're arriving late and then leaving the following morning.

Stayed in June 2023

I can't expecting more amenities (mini fridge,share kitchen...) from a such modest rate!!? Ii's Ok for short stay

Convenient location! short walking distance from the Airport Nothing else!!

Stayed in June 2023

The bed was very hard. The light on the hot water cistern didn't turn on, so I'm not sure whether it was working or not. Since I stayed during summer, it was so hot that the water was probably warm enough with heating.

Cheap, clean, quick and easy check in and check out. Has a lift (or elevator if you speak American). 15 minutes walk to the international airport terminal with light baggage, although it does require crossing a large road. WiFi worked better than expected. TV had Netflix (although as you would expect I had to sign in with my own account).

Stayed in June 2023

When I stayed in the hotel on 6th March 2023, the staff asked me for money in cash and I paid. A month after, I got my credit card report and it was stated that I also pay with CC on 8th March 2023. I confirmed to the staff and they said they made a mistake, they told me they're going to return the money but until now I didn't get anything, my last message even got ignored by them. If I didn't tell them, they wouldn't check the issue. Jeez! Sorry I have to give bad rating because of this. It's not about the money, it's about the integrity. Please never do this again to the other customers!!! And yes, I didn't get my money back!

Actually the place is in a good location, it's near the airport. The room is clean, hot water is well functioned, complete amenities, and everything you expect from a good hotel.

Stayed in March 2023

Noisy and doesn't supply water

Stayed in March 2023

Staff were super friendly, they couldn't speak English however were more than happy to translate with an app. Very happy people

Stayed in March 2023

Not too close, but walkable distance from airport, perfect for a rest before an early morning flight.

Stayed in January 2023

Starched bathroom towels

Location, elevator, great facilities, clean .

Stayed in February 2023

I ended up getting sick, because the water would not get hot.. and the lady broke into my room

literally nothing, the lady broke in to my room and the shower was not getting hot

Stayed in February 2023

the owner said he had overbooked and made me go to the hotel next door and pay for a room there, however he didn’t cancel my booking and the money still came out of the account

good price and location

Stayed in February 2023

Close to airport (walking distance) Friendly staff at Rezeption Clean room

Stayed in October 2022

there was a large hole in my room to the hallway that is left open, so noisy sometimes and insects can fly in

down the street from the airport

Stayed in May 2022

Decent Wi-Fi. Nice staff. 10 minute walk to the airport.

Stayed in May 2022

There are no comments available for this review

Stayed in May 2024

There are no comments available for this review

Stayed in January 2023

There are no comments available for this review

Stayed in October 2022

There are no comments available for this review

Stayed in June 2022