I liked everything so far. The only problem I had was that there was one small dirty towel in the toilet. Despite this, the hotel is great.

The location was the best. It is located in the center of the Old Quarter, so it is easy to walk around. There are so many shops, restaurants, travel agencies, and exchange centers around. There was even a good massage place beside the hotel which my boyfriend and I went to every day. The costumer service is great. They took care of us very well. Peter was very reachable and accomodating and so are the other staff. They even prepared breakfast for us earlier since we had an early day trip. The breakfast was also nice. There are some appetizers which you can get on your own and they also have a breakfast menu which you can order. They have a variety of food such as Eggs Benedict, Omelette, Pho, and many others.

Stayed in April 2025

Neat, comfortable stay with breakfast. Would have been better with windows or balcony. It’s in busy area very close to night market and food streets.

Stayed in April 2025

Neat, comfortable stay with breakfast. Would have been better with windows or balcony. It’s in busy area very close to night market and food streets.

Stayed in April 2025

Neat, comfortable stay with breakfast. Would have been better with windows or balcony. It’s in busy area very close to night market and food streets.

Stayed in April 2025

My first appreciation goes to Mr. Peter who since day 1 I book the hotel through booking.com has been very communicative and helpful with all the questions about Vietnam and with the Halong Bay day tour which is very recommended. Thank you very much Mr. Peter. The Hotel location can't be better since even it is located in the middle of the old quarter, its still quiet because it goes to a side street from the main street. Hotel is also clean and lift works well. When I go to Hanoi again, I would stay in Aviary Hotel again.

Stayed in March 2025

A great stay at this hotel .greay breakfast.

Stayed in March 2025

Very nice experience. Very helpful staff..They helped us a lot with booking vehicle and other stuff. Great breakfast option.Loved the stay with them

Stayed in March 2025

Rooms a bit small

Nicely located off an alleyway and a few minutes walk to the lake. Peter and Staff arranged our Tours and Taxi to the Airport

Stayed in March 2025

Clean spacious room. The staff was happy and helpful. I would stay here again.

Stayed in March 2025

Rooms were a bit small but to be expected considering price range

Great herbal tea all day, helped organize day trips, laundry offered, great breakfast Staff were also extremely helpful - I left my wallet at a coffee shop during a day trip 2 hours away in Ninh Binh. They coordinated with the coffee shop and managed to retrieve it. Mr Peter and Max were always on hand to help.

Stayed in March 2025

The staff were really helpful and friendly. The location is at the Old Quarters, within walking distance to Hoan Kiem Lake, and all the great coffee shops, souvenir shops and restaurants. Mr. Peter, the hotel manager, is esp. attentive to the needs of guests. In fact, he had a driver waiting for us at the airport, ready to take us to the hotel even when our plane was delayed for more than an hour. Breakfast is included in our package and they have teas and coffees available at the lobby day and night.

Stayed in January 2025

Smaller rooms

Its in the centre of the city

Stayed in March 2025

Can’t think of anything Would like to stay longer

Very friendly and welcoming, helped us a lot to get around Hanoi Hotel is clean, breakfast was really good Staff is always friendly and ready to help Will recommend!

Stayed in February 2025

View of a brick wall.

Location Staff very responsive Breakfast good Coffee any hour Side street so it was a bit quieter

Stayed in January 2025

No windows

Great location, comfortable beds, excellent value

Stayed in February 2025

Nothing all was great

Amazing staff. Always very helpful and such a friendly doorman. Made the stay even better. Would recommend.

Stayed in January 2025

Very friendly and helpful staff

Stayed in January 2025

For me, this is one of the better hotels in the old quarter for a 3 - 4 day stay for people on a budget. The location is excellent for first-time travlers who want to be in the heart of tourist vile, and noise from outside is low. This is due to the windows opening onto a brick wall if requested, which is fantastic. Trust me, a hotel with a balcony in any vitmanese City is a no-no as car horns are constant.

Stayed in January 2025

All was great

We stayed 2 nights. Upon our arrival the receptionist staff was very professional and gave us a great welcome. The Customer care Manager Peter stayed in touch with us until our arrival, and he also arranged our excursions for the next 5 days. He was so kind to give us free room upgrade and free breakfast. They also allowed us to keep our suitcase while goin on excursion even if we had no room booked for the next day. Really great experience, we recommend this hotel, in the center of the old quarter.

Stayed in January 2025

Location and friendliness of staff.

Stayed in January 2025

Very conveniently located near shopping areas and all interesting places at the Old Quarter. Very friendly staff, too!

Stayed in January 2025

Breakfast so so Building a bit rundown

Location Staff Peter

Stayed in January 2025

Door handle broke wasn’t fixed. View of wall.

Good location Great staff Mr Peter very good communication Coffee/tea in lobby Elevator

Stayed in January 2025

Good location, in the middle of the old quarter of Hanoi. Nice staff

Stayed in January 2025