This is the best hotel I have ever stayed in Vietnam. Perfect design, great location. Most importantly, the staff here are really great and friendly. Full of passion, energy and emotional value. This is the only hotel I will stay in when I come to Hanoi in the future. Russian guy, are you watching? I remember you. Hahahaha😎😎

Stayed in April 2025

Excellent friendly considerate staff.

Stayed in April 2025

Stay there for two different nights and also booked the H Giang loop tour with them and had the time of our lifes. Hostel is in the heart of Hanoi right next to Catholic Church. We booked a private room and it was amazing for the price we paid. The second night we also had an amazing view of the church. If you want a room just to sleep and relax, I highly recommend Cheers

Stayed in March 2025

We stayed at Cheers Hostel a few times during our holidays in Northern Vietnam and it was always a real pleasure! The staff is nice and very cooperative, the rooms are quite clean and equipped with all essential toiletries (they even provide toothpaste and toothbrush). Location is superb, right in the centre of old quartier! Highly recommended!

Stayed in March 2025

none we love our stay

early check in ; nice staff

Stayed in March 2025

none

early checkin and friendly staff

Stayed in March 2025

No where to store my bags after check out

Best hostel and dorms I’ve ever stayed in! People are so nice and was super clean and comfortable. I stayed in a 6 beds room with just another guy that was way older which was pretty scary- but the fact that there someone at the desk all nights calmed me down

Stayed in March 2025

Nothing

Great location Friendly staff Clean rooms

Stayed in March 2025

No community experience like a common area or something for people to come together & chill around

The staff, location & the cleanliness was really well done

Stayed in March 2025

The street could be a bit too noisy.

Great location, nice staff, free water refill :) Have tried 3 different hostels in Hanoi and this one was definitelly the best! Also it has a rooftop view of the Notre Dame!

Stayed in February 2025

The mattresses were a bit too hard so it wasn't really comfortable to sleep.

The hostel was great, we took a private room, it was very spacious and the beds were really big, lots of space in the room. The location was also great, walking distance from almost everything, everything is near, and the area is lively with lots of restaurants around. The hostel offers a lot of tours and day trips that they arrange for you. The staff is very friendly and nice :)

Stayed in February 2025

None

It’s clean and good location. It’s near all the street vendors so you don’t have to drive can literally walk

Stayed in February 2025

Was my second time staying here and the staff gave me a very nice warm welcome back. Comfortable stay, easy to walk into old quarter or different attractions.

Stayed in February 2025

Comfortable, sizable room in a great location. Friendly staff and good amenities, including luggage storage and free tea, coffee and snacks.

Stayed in February 2025

Easy access

Stayed in February 2025

Had a few issues with communication with staff regarding the trips I booked with them - missing/incorrect details and timings which led to last minute changing of plans or waiting around more than 1 hour for a trip pick-up. Hostel itself is not very social as it's more of a hub for people going on trips.

Great location, comfortable bed and a hot shower. Ha Giang Loop tour was great! And was able to cancel my Sapa tour pretty last minute as I was too sick to go.

Stayed in February 2025

The tours they offer are amazing, great value. Very well located and a welcoming staff. Highly recommend.

Stayed in February 2025

Rooms are not that spacious. But its a hostel so i understand

The hospitality and location

Stayed in February 2025

The staff were very welcoming and helpful. The private room had a balcony & the bed was comfortable

Stayed in January 2025

Everything was perfect. Clean accomodation, offer tea, coffee, and snacks. Adam and Julie in particular were extremely helpful, gave me advice and took time out of their day to speak to me. 10/10 service, 10/10 location, 10/10 hostel

Stayed in January 2025

staff are very friendly, room is big enough and they even contain sofa inside. Next time I will continue come

Stayed in January 2025

Maybe a bit too much noise through the balcony window from the street below in the morning.

The cleanliness and space in the room aswell as the location. We stayed in the double bed en suite room and it was the best one we stayed in, in Vietnam and Thailand.

Stayed in January 2025

Room can be improved. For example, there were some empty light bulbs fixtures in the ceiling on top of our pillows that were just covered by tape and even a toilet paper tube. It’s not nice and not professional. There were also some a spider web that was not cleaned in the room. It would be better to also add a hand soap in the bathroom instead of just shampoo and shower gel. Do not open the balcony and leave it open because there are rats that pass by sometimes. But overall, I recommend for the experience, it was very nice.

Location is the best. It is near the train street and all attractions you need to visit in Hanoi. Staff are very nice and always available. The hotel’s tours are very good, we did Ha Giang jeep tour and it was amazing.

Stayed in December 2024

Perfect location, the staff is super friendly and the room are really cute, cozy and confortable.

Stayed in January 2025