First room was noisy. Second room had lock that didn't work. Three rooms in three days is excessive. However, people tried hard to be helpful.

Stayed in March 2025

Beautiful rooms and seevice

Stayed in March 2025

I hadn’t noticed that hotel is located at the beer street, the most crowded street full of bars. Music is on till 00:00. Staff gave me earplugs, but they weren’t helpful. I recommend you to bring by yourself good quality of earplugs or noise blockers earplugs. The staff is pushy when it comes to book extra services and tours with them. I didn’t like the fact that they wanted to scary me by telling me that tours through getyourguide might be scam and to ask them if there is free cancellation. Plus, car ride costs double than taxi through booking.

Staff is welcoming and ready to help you with everything you will need.

Stayed in March 2025

Great location in the heart of the old quarter. Friendly staff, we could store our luggage there for 3 days while going on a tour. Rooms are nice, beds are very comfortable.

Stayed in March 2025

Only thing room was room is on the front so need ear plugs at night on a Saturday, but wasn’t too bad!

The room was huge and facilities great - fridge, big bath and shower, sofa and a balcony!

Stayed in March 2025

Kind and helpful staff Perfect I will recommend

Stayed in March 2025

Excellent service from the staff

Stayed in March 2025

Location

Tidy hotel

Stayed in March 2025

Perfect location and friendly staff

Stayed in March 2025

Good

Stayed in March 2025

Everything was great

Great stay - super welcoming. Josie and Noah helped us a lot in getting in getting around.

Stayed in March 2025

Amazing service, especially receptionist, Ella Noah. Super friendly stuff, good value for money. Highly recommended

Stayed in March 2025

Nothing

Location

Stayed in March 2025

Liked: The staff had placed flowers on the bed as well as a complimentary bottle of wine/fruit for our anniversary which was lovely. The bed was huge and comfortable, good prices for the mini bar, lots of different lamp/light options in the room, there was a smart tv although the connection would drop it was nice to have YouTube. The location was fantastic, right in the hustle and bustle of Old Quarter but the 3rd floor was still quiet. The staff were amazing and friendly, especially Noah and Josie, always polite, informative and smiled everytime we walked by. Disliked: The wifi was down for one night and the shower was a bit difficult to keep a solid temperature but not too big of a deal. However, we received a message via WhatsApp once we arrived at airport into Vietnam stating that our room was not available and that they were putting us in a sister hotel (we have heard that many hotels do this when they have overbooked themselves) we stood our ground and stated we want the room and hotel that we booked and the situation was quickly rectified which was good but shouldn't have really happened in the first place. Overall, more pros than cons and would stay here again.

Stayed in March 2025

Perfect stay. Great location and friendly personel. Highly recommended.

Stayed in March 2025

Small drawback was the AC but it was resolved.

Josie and Noah were excellent and so helpful in helping us plan the trip before we arrived. When we got here we had excellent recommendations for food.

Stayed in March 2025

Really great hospitality and the rooms are clean! Josie was amazing and booked me transportation to the airport while I was running late!

Stayed in March 2025

Firm bed. Noisy corridor.

Friendly and helpful staff. Good location. Value for money

Stayed in March 2025

Accomodation ia basic, no proper windows.

Good location in city center.

Stayed in February 2025

The light in the bathroom could be a little brighter.

The location is great as it is in the center of the Old Quarter. Additionally, the hotel staff is extremely helpful and makes sure, that you have everything you need.

Stayed in February 2025

Slightly noisy at night

Location, clean, friendly staff

Stayed in March 2025

As the location is in one of the busiest streets, the noise can be quite massive at night. But with a short time stay it’s worth the hassle as you are in the middle of everything.

Great location and very good service, was well informed.

Stayed in March 2025

Fantastic helpful staff and lovely quiet, cool rooms to relax after a busy day.

Stayed in March 2025

Everything really good Thanks to all the staff

Stayed in March 2025

Something I didn't like at first, but liked later: I was at first surprised to find the hotel is situated right at the center of "Beer Street," which I originally hadn't intended to visit, and especially since I arrived on a Saturday, this area is crowded, bustling, and very noisy. My first reaction was "oh no!," but after I checked in and went outside to join in the food and fun, I was happy with where I was. I had a room on an upper level (7F), and it was very quiet up there. I was told the rooms facing away from the street are also quiet. I don't know about lower-level rooms on the street side, but I guess they might be noisy. I cannot say.

I made many extra requests of the staff, and they accommodated all of my requests quickly and graciously.

Stayed in March 2025