22 Ta Hien Street, Hoan Kiem, Hanoi, Vietnam
#114 of 981 hotels in Hanoi
Guests' ChoiceBased on 486 hotel reviews
9.1Cleanliness
9.5
Comfort
9.5
Location
9.3
Facilities
9.1
Staff
9.8
Value for money
9.2
Free WiFi
8.8
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We use a weighted review system which means that the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 27 September 2023
Ana
MexicoThe staff is very friendly and everything is well decorated and placed.
The place is super convenient location wise, it’s caotic but fun to experience that street by night during the weekend.
Stayed in September 2023
Reviewed: 22 September 2023
George
SingaporeToo lively during weekends that the streets around were closed.
Clean room. Central location in old quarters. Lots of night life. Friendly English speaking staff.
Stayed in September 2023
Reviewed: 22 September 2023
George
SingaporeRoom can be larger but you can upgrade. Weekends the streets are filled with street fare and taxi/Grab can only reach 100m from Hotel. Weather is hot!
staff were friendly and efficient. English is understood! Centrally located to most attractions and the hotel car to and from airport is spacious and new.
Stayed in September 2023
Reviewed: 16 September 2023
Felicity
AustraliaWe loved everything
We loved the location, the friendly staff, the rooms and the sky bar.
Stayed in September 2023
Reviewed: 6 September 2023
Rodney
AustraliaLocation is fantastic. Breakfast was extensive and delicious.
Stayed in August 2023
Reviewed: 24 August 2023
Charlotte
United KingdomLoved all of it. I guess if we'd been wanting to party we might have been disappointed that the sky bar was so quiet when we visited.
Beautiful hotel. Lovely rooms - the suite especially, and fruit was a bonus. We ate in the restaurant - not only was the view amazing but the food was incredible! Great location - Its right in the heart of things so it was fun to step out on Friday night right into the pedestrianised street food etc.
Stayed in July 2023
Reviewed: 14 August 2023
Heidi
ItalyNice and quiet room, staff were super friendly and helpful. I will definitely stay there if I visit the city again.
Stayed in August 2023
Reviewed: 5 August 2023
Chelsea
New ZealandNothing
Location right in the heart of Hanoi old quarter, very near to beer street. Breakfast had a good selection and the restaurant setting was beautiful. Staff were friendly and helpful.
Stayed in July 2023
Reviewed: 28 July 2023
Man
Hong KongThe room is very comfortable, toilet is very big also the bed is big. Comfy place to stay in hanoi, balcony is a bit small but views is great. Many restaurants down stairs.
Stayed in July 2023
Reviewed: 28 July 2023
Liana
United StatesProperty was very central and staff was very friendly
Stayed in July 2023
Reviewed: 27 July 2023
Ching
MalaysiaSky bar not much choice for food !
Nice and clean
Stayed in July 2023
Reviewed: 24 July 2023
Daren
New ZealandLocation and room was very good.
Stayed in July 2023
Reviewed: 19 July 2023
Alok
IndiaCleanliness is very good but needs to make it excellent
Location. It is in old quarters and everything is on walkable distance
Stayed in July 2023
Reviewed: 18 July 2023
Anthony
AustraliaExcellent location Staff Room Facilities 10/10.
Stayed in July 2023
Reviewed: 13 July 2023
Lauren
United StatesWe absolutely loved our stay at the La Mejor hotel in Old Town Hanoi. Our room was spacious, private, relaxing, clean and the food was very tasty! When we came back from Ha Long Bay we were welcomed back for luggage storage before our overnight train to Sapa. Mr. Du Ngo the front office manager was very accommodating and helped us with the time we had before our train including helping to book our spa experience. We would 100% stay here again and recommend to everyone!
Stayed in July 2023
Reviewed: 9 July 2023
Andanta
SingaporeIt’s convenient and the location was spot on, nothing extravagant about it, no amenities but the staff was accommodating and lovely.
Stayed in July 2023
Reviewed: 8 July 2023
Joe
United StatesThe only con is how expensive drinks and lunch/dinner are on the rooftop. You can go across the street and get food/drinks for one fifth of the price
Beautiful amenities and super friendly staff. They took care of all transportation and arranged an amazing Ha Long Bay experience for us. Definitely do the 3 day 2 night if you plan to visit Ha Long Bay. Breakfast was delicious too.
Stayed in July 2023
Reviewed: 5 July 2023
Dragan
QatarGood location, right from the pub street.
Stayed in July 2023
Reviewed: 3 July 2023
Reico
Malaysialocation is great and the front deck team is very helpful
Stayed in June 2023
Reviewed: 3 July 2023
Kiran
United Arab EmiratesRooms are tad small even for an Executive Deluxe Room
Service, Staff & Smiles
Stayed in June 2023
Reviewed: 30 June 2023
Michael
CroatiaI think a bit more variety for the pastries and drinks at the breakfast would be nice. I also was a bit confused as I had booked what I believed was the executive room with street window and a shower but the hotel manager guaranteed me I didn't. Not sure what happened there since the executive was cheaper on booking. It's alright though, still amazing value, I'm just not a fan of internal Windows (they are in every hotel in Hanoi because of the architecture)
Thank you to all the staff that made our trip amazing. We had a lot of struggle not necessarily related to the hotel and they helped us every time. Han and Jane are two or the names I remember but everyone was on top of their help game. Warm welcomes, good breakfast, amazing rooftop, I can't stress that enough. Sadly we didn't try the restaurant outside of breakfast hours, I'm sure the food is great. Those cocktails were succulent, the room is quite spacious, AC works well. And the bed is the best we've had in Hanoi, good sleep 😴. Will definitely come back
Stayed in June 2023
Reviewed: 26 June 2023
Robyn
AustraliaThe hotel was very close to the street action which was great and the room was lovely and quiet with a good sized bathroom.
Stayed in June 2023
Reviewed: 23 June 2023
Imara
United States-
Really nice hotel directly on the beer street, but very little noise actually got into the room which was amazing. Very clean, and well priced for me. Good breakfast and great staff.
Stayed in June 2023
Reviewed: 21 June 2023
Stuti
United StatesThe room could have more lights. It felt a little dimly lit.
The room was spacious and clean. The location of the hotel is smack in the middle of the most happening street in old quarter so that’s a plus. The staff at the hotel speak english well and are very polite and accommodating to requests. They even allowed us to take a shower before our flight later in the day after check out. It felt like a blessing because it was so hot outside. Thank you Mr. Du for being so considerate.
Stayed in June 2023
Reviewed: 20 June 2023
Marliyanti
IndonesiaLovely and helpfull staff, location on the middle of show. Breakfast was amazing
Stayed in June 2023
Lanke, Germany
Pozzuoli, Italy
Archangelos, Greece
San Giovanni in Fiore, Italy
Grindelwald, Switzerland
Warnemünde, Germany
Tequila, Mexico
Kutaisi, Georgia
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content