Room had no window which was only highlighted after I had booked it. First night the shower broke. Second night the toilet blocked. Third night got moved to another room as toilet couldn’t be fixed, this room wasn’t much better.

Staff were very helpful

Stayed in October 2024

The room was terribly noisy.

The staff was excellent, especially Stu the manager.

Stayed in October 2024

Everything.

Location great for beer guzzlers. Breakfast was passable ( cold pastries and French toast) with not many choices compared to another hotel we stayed at. Not many option for vegetarian. Mr Dhu was amiable but rest of staff seems to be just going through the motions. Don’t book the windowless room. It was dismal.

Stayed in August 2024

Early morning knocking sounds, almost everyday there's renovation includes Sunday.

The room was nice and located at a prime area. Bed was comfy and staff was very friendly.

Stayed in June 2024

The shower is too weak. You won't enjoy taking a shower after a day's travel. If you adjust it a bit, water becomes too hot.

Stayed in April 2024

This review has been hidden because it doesn't meet our guidelines.

price for room way too expensive . much cheaper elsewhere for better room

location

Stayed in February 2024

The room pictured on booking.com had big windows. The room we got had a small window which opened onto a concrete wall less than a metre away. That seemed like false advertising to us

The best thing was the staff who were so polite, friendly and went out of their way to help us with travel information and bookings. They really cared!

Stayed in July 2023

The hotel smells, rooms have poor ventilation and are a bit shabby

The staff are lovely

Stayed in July 2023

Didn't get to have dinner at the Sky Bar.

La Mejor is situated very well on the Beer Street and was just a couple of steps away from the night life. This was my second stay at La Mejor after an year and the hospitality offered by the hotel was great. Only this is that the Sky Bar didn't seem operational and we weren't able to have dinner there. The breakfast had a variety of dishes and the staff was more than happy to make different variety of dishes in quick time.

Stayed in July 2023

It’s a three star hotel and they sell it as four stars. Very old facilities. Smells old. Price is not according to the service. I think I hated the idea that I booked a four star hotel and stayed on a three and the manager said it was just for marketing purposes.

Location is ok. Not perfect. Breakfast is good.

Stayed in April 2023

They locked us out at around 2am...should have at least one staff member at the lobby.

Good location, good service. Room was spacious and well planned out.

Stayed in June 2023

outside of the hotel there are alot of pimps that will harass solo travellers. they will get quite aggressive doing sales.

the hotel is clean, good, friendly staff, great breakfast, easy to walk around restaurants and nice tourist places

Stayed in May 2023

The hotel located in the centre of the pub street, which means it is very crowded during the holiday. You even cannot find a way to walk. Be careful with an old man right next to the hotel, usually in a blue T. He kicked me deliberately at the first day of my stay, which gave me very very bad impression of the city but I have to see him every day from afternoon to night. I think the hotel should warn every guest about this dangerous and rude old man who could completely destroy the trip.

The room is clean. The staffs are polite.

Stayed in May 2023

Rooms are small, basic and cleaning was average. while this wasn’t too bad, Hanoi is a city with hundreds of options and there are better

good location if you want to be right in the middle of the action.

Stayed in April 2023

Issuing more than one key for two people was a hassle. We eventually got one but it was hard work. When two of you are out and about you need two keys. I didn’t like the fact that as we checked out they ran to the room and checked, then asked us where the laundry bag was, which we hadn’t taken and was a mistake on their behalf. The bags are the cheap disposable type not the cotton ones you find in 5 star resorts. Check in was hard work, the card machine would not accept my visa _ it worked everywhere else including their own sky bar. This took ages, and again having had the booking for months they could have pre charged the card. More trust and 4/5 star behaviour needed.

Room was internal and comfortable, almost identical to another hotel we stayed in round the corner for 3 days but perhaps more worn. Location is on a very busy street - Beer Street and while we loved this, its hard to get a taxi in there in the evening.

Stayed in April 2023

i prefer a booklets of tour inside the room so that guest can check the places.

the property is very close to city center

Stayed in April 2023

We slept really poorly due to noise of neighbourhood (traffic and music), our neighbours in the hotel and rodents scratching and scurrying in the ceiling.

Staff were very helpful and friendly, even packed us up a breakfast to take with us on our early flight the next day. Location good if you want to be in the middle of the action. Decor in the communal areas was great. Sky bar has great cocktails and amazing views of the city. Room basic but clean.

Stayed in April 2023

There was a hair in breakfast food once.

Staff were very attentive and kind. Beds were very comfortable and executive room had a great bathroom.

Stayed in February 2023

It is located in the beer street, so super noisy and hard to reach by transport. To avoid some of the noise, the rooms have no window, or the window is facing a wall... They overdo the service, with staff being too pushy all the time. Supposedly we were "upgraded" to a better room, but they room they took us to was extremely smelly, then they offered to change us again but the new room was similar.

central location, ok breakfast, nice rooftop.

Stayed in January 2023

Location; it was right in the middle of Beer street, thus high noise levels at night with early morning roosters crows. hard to have a good night sleep

Clean

Stayed in December 2022

Walls are paper thin. Someone was blasting music at 7 in the next room and it felt it was coming from under my pillow

Decent, maybe a bit expensive. Prime location if you're into night life

Stayed in December 2022

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Stayed in April 2025

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Stayed in April 2025

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Stayed in April 2025