92 Đường Trần Nhật Duật, Hoan Kiem, Hanoi, Vietnam
#730 of 984 hotels in Hanoi
Guests' ChoiceBased on 133 hotel reviews
7.0Cleanliness
7.3
Comfort
7.3
Location
8.3
Facilities
6.9
Staff
8.5
Value for money
7.4
Free WiFi
8.6
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End of dialog contentReviewed: 4 May 2024
Ruben
NetherlandsThe lobby was full of random objects and motors. The staff was a young boy who was friendly but couldn't really help us with some questions we had. The rooms are a bit dated but still work.
It was exactly what we needed. A hotel for a short night before moving on to the next destination.
Stayed in May 2024
Reviewed: 19 April 2024
Poh
United KingdomWe have a morning to have the breakfast by paying the hotel. My advice is you do not need to pay for the breakfast in the hotel instead go outside and pleanty of choices available
We were offered free upgrade from another branch due to its renovation. Location, room facilities and staffs are all good
Stayed in March 2024
Reviewed: 11 April 2024
Julien
FranceThe room was clean, a bit old but everything was perfect for one night.
Stayed in April 2024
Reviewed: 10 April 2024
Yuansen
ChinaThere is almost no soundproof, I can hear everything from the hallway.
The room is well equipped and the staff is nice. Location is also good, not far from the old quarter and bus station.
Stayed in March 2024
Reviewed: 7 April 2024
Biim
IndonesiaNeed more cleaning Well the staff was amazing 👏
Stayed in April 2024
Reviewed: 29 March 2024
Carys
United Kingdomthe bath was cracked so when we showered the bathroom flooded a bit
Spacious room, comfy beds, smart tv
Stayed in March 2024
Reviewed: 21 March 2024
Angelo
BelgiumLobby looked like construction zone. Rooms and hotel well worn. Need lots of renovation.
Location. Value . Beds comfortable. Rooms large.
Stayed in March 2024
Reviewed: 15 March 2024
Tibor
CroatiaToo loude over night especialy if you near lift.
Position is great
Stayed in March 2024
Reviewed: 1 March 2024
Razvan
United KingdomRoom does not look like the pictures
Friendly staff
Stayed in March 2024
Reviewed: 29 February 2024
Ronen
IsraelThe a/c unit did not have heating unit so the room has been very cold. After asking about it the hotel receptionist gave me a small heater which was fine. The room requires more maintenance: some of the ceiling painting peels, some of the lighting is noisy etc...
Good location, close to all attractions in the old quarter. There is a real bath in the room! The staff speaks good English, friendly and very helpful.
Stayed in February 2024
Reviewed: 2 February 2024
Elena
CambodiaThe aircon idiot king was a bit loud but they were in the process of fixing it
It was very central for a traveler, right next to the old quarter but away from it as well.
Stayed in January 2024
Reviewed: 29 January 2024
Andrew
United KingdomNo heater so it was cold in January. The main bed was like a slab of concrete .. No mattress to speak of. The second smaller bed was ok. There was a constant drone of equipment somewhere.
Excellent, helpful friendly staff. Great location at the edge of the Old Quarter. Lots of restaurants and bars nearby.
Stayed in January 2024
Reviewed: 25 January 2024
Malwina
United KingdomIt’s very run down, bits of it look like a building site with concrete and wires sticking out, on our first night we were told that the superior room that we booked had water damage, so we were given a standard room and I would advice against booking this one ( bed wasn’t comfortable, ac didn’t work properly, it was freezing in the room and we couldn’t warm it up, there was a massive hole in the bathroom ceiling letting in the cold air) on our second night we got moved to the superior room which was much better but still definitely didn’t live up to its price tag
Staff were the best thing about this place, everyone was very friendly and helpful, we had to book this hotel very last minute as our other booking turned out to be a scam. Staff at the reception welcomed us warmly and sorted out all the issues we encountered promptly ( the lock to our room didn’t work) Bed was comfy, there was a bath and location was very good
Stayed in January 2024
Reviewed: 24 January 2024
Tiago
PortugalBathroom window did not close properly so noise came into the room from the street.
Comfy bed and good location.
Stayed in January 2024
Reviewed: 19 January 2024
Daniel
Hong KongThe bathroom had a funky smell
Good value for the location and price They ended downgrading us to a smaller no window room due to some construction on the upper floor but they gave us a discount and late checkout which is ok i guess
Stayed in January 2024
Reviewed: 9 January 2024
Tshewang
BhutanFreezing rooms with inadequate heating and wasn’t very clean.
Location was good.
Stayed in December 2023
Reviewed: 6 January 2024
Angelie
PhilippinesI didn’t expect the the room was really small and needs to have more renovations no windows too.
I like how the staff help us with our some issues about flight . They are very kind .
Stayed in January 2024
Reviewed: 4 January 2024
Sabi
GermanyVery friendy and exraordinary helpfull staff!! Everything interesting within a few minutes to walk.
Stayed in January 2024
Reviewed: 3 January 2024
Eric
United StatesIt’s an older place.
Great values, great helpful staff
Stayed in December 2023
Reviewed: 26 October 2023
Keoalounxay
LaosDifficult to finding location
Good
Stayed in October 2023
Reviewed: 16 October 2023
Roseanna
New ZealandThe room looked like it was half finished and there was no kettle. Limited power sockets.
Staff were very friendly and helpful. Had a good night's sleep, bed was comfy. Good location.
Stayed in October 2023
Reviewed: 4 October 2023
Thuy
Vietnamthere isn,t any an exit except door in emegency case
good location and staff
Stayed in September 2023
Reviewed: 29 September 2023
Hoa
SingaporeThe room wasn’t clean, I found there are pubic hair on the bed. Toilet basin was dirty. Mattress was too old.
The front desk was very nice and helpful.
Stayed in September 2023
Reviewed: 8 September 2023
Arpad
RomaniaRoom was still occupied when we arrived, had to move to a different hotel from their chain of hotels. Staff apologised many times, but the fact that they waited for us to get there first and then organised a new room for us in a different hotel means they were not attentive enough. The other hotelroom had a strong sewage smell. Maybe we just got unlucky, but i would think again booking this hotel in the future.
Decent value for money, located in a good spot. Only for short stays recommended.
Stayed in August 2023
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