90 Cầu Gỗ, Hoan Kiem, Hanoi, Vietnam
#232 of 979 hotels in Hanoi
Guests' ChoiceBased on 371 hotel reviews
9.1Cleanliness
9.1
Comfort
9.1
Location
9.8
Facilities
8.8
Staff
9.7
Value for money
9.0
Free WiFi
9.1
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End of dialog contentReviewed: 4 April 2025
Lobaton
United Arab EmiratesLimited option for breakfast menu but all serving is just and tasty esp. egg omelette almost like 5 star hotel vibe.
Its nearby tourist spot and main attraction. Very convenient and cozy
Stayed in April 2025
Reviewed: 4 April 2025
Lobaton
United Arab EmiratesLittle option in breakfast menu
Neat and very accessible to main tourist attraction which saves money
Stayed in April 2025
Reviewed: 3 April 2025
Anne-maree
Australiagreat breakfast great view
Stayed in March 2025
Reviewed: 3 April 2025
Anne-maree
AustraliaGreat breakfast with great view. Serving staff were exceptional
Stayed in March 2025
Reviewed: 30 March 2025
Toni
United StatesNothing - all was great.
La Selva is an historic facility but it has been updated and maintained well. The breakfast was fresh and delicious plus it was cheerfully served. Actually the entire staff was exceptional. They went out of their way to make guests welcome and they were excellent suggestions on what to see and how to get there. As I told the manager as I left, his staff is his secret weapon. Their helpfulness and positive attitude make me smile as I write this. Bravo to the reception crew. One other thing. I stayed here 9 nights. The cleaning staff washed the floor each day when they cleaned the room. I have not seen that in other hotels. I loved getting into bed - without having to brush off my feet due to crumblies on the floor. This attention to detail was great.
Stayed in March 2025
Reviewed: 30 March 2025
Alissa
NetherlandsVery warm welcome by lovely employees. Location is perfect, close to everything. They helped us with arranging all kinds of things like transport etc. Breakfast was good, plenty of options to choose from. Would recommend!
Stayed in March 2025
Reviewed: 29 March 2025
Ana
SpainThe staff were incredibly nice and helpful. We got a free room upgrade and they assisted us with any needs, and did laundry for us super quickly and for a fair price. The hotel is very cozy, and the breakfast is great!
Stayed in March 2025
Reviewed: 23 March 2025
Ma
Saudi ArabiaNone.
The staff upgraded our rooms during our 2nd stay from Sapa. We were relaxed, well-rested, and enjoyed our stay. The location is perfect, in the center of everything you need.
Stayed in March 2025
Reviewed: 23 March 2025
Ma
Saudi ArabiaNone
The staff were very accommodating, always smiling, and really helpful. The location is strategic, very accessible to everything needed.
Stayed in March 2025
Reviewed: 21 March 2025
Deborah
AustraliaThe rooms are very small but probably to be expected in the old quarter. Only 2 of us so not too much of an issue.
Location was great and the staff were wonderful.
Stayed in March 2025
Reviewed: 19 March 2025
Robin
SwedenThe staff is just amazing here. So friendly and caring, great clean rooms and overall very fresh and modern. Cant get any more central
Stayed in March 2025
Reviewed: 17 March 2025
Richard
SwedenA bit small rooms but location makes up for it, nothing smaller than expected tbh
Amazing location and super sweet and kind staff, helped us with anything we wanted and went out of their way to plan our Hao Long Bay trip as well
Stayed in March 2025
Reviewed: 15 March 2025
Maveek
New ZealandNothing
Everything was perfect - location, staff, facilities. We initially were at another property and due to some issues checked out, found this property, booked it and within minutes we received a message from the manager. I spoke with the manager about our issues and what type of room I wanted & he was so helpful and gave us a free upgrade ! Honestly the service from the staff we received was exceptional! Could not recommend this hotel enough
Stayed in March 2025
Reviewed: 15 March 2025
Elaine
United StatesThe removal of hard water stains in the bathroom can be improved but otherwise it was very clean and pleasant.
Staff services and breakfast are superb on top of the room upgrade we got on the second night.
Stayed in March 2025
Reviewed: 13 March 2025
Mervin
PhilippinesNothing
The location was superb. Right smack in the middle of hoan kiem lake.
Stayed in March 2025
Reviewed: 11 March 2025
Leanne
United KingdomAs others have mentioned, I felt there was a push to leave a review. I do understand the importance but it did feel a bit too much
Really great location Staff were friendly Tasty breakfast pancakes with lovely fruit plate Room was nicely decorated and was clean Large bed
Stayed in February 2025
Reviewed: 11 March 2025
Robyn
AustraliaMothing
The staff, surroundings and the breakfast were all wonderful. I was surprised that the hotels there are so narrow which restricts the size of the rooms, but space was so well managed, it didn’t matter.
Stayed in March 2025
Reviewed: 6 March 2025
Jason
United KingdomThe staff are incredibly helpful and care, they really made our stay, we are very grateful to them 🙏 and the hotel is just great, central to where you want it to be and the rooms are so quiet, I had the best nights sleep 😴 here, thank you, amazing hotel, well done.
Stayed in March 2025
Reviewed: 2 March 2025
Cameron
United States—-
Amazing location and the most welcoming and helpful staff that I’ve had the pleasure of meeting! Will definitely be staying here again :)
Stayed in March 2025
Reviewed: 24 February 2025
Gie
CanadaNone
The location is very near the places we visited. The food/breakfast is very good. The staff are very helpful.
Stayed in February 2025
Reviewed: 22 February 2025
Shi
SingaporeNot applicable.
La Selva Central Hotel Hanoi boasts a prime location, just a short walk from the famous Hoan Kiem Lake. The hotel is surrounded by bustling shops, restaurants, and vibrant crowds, making it an amazing place to stay. I chose the Executive Suite, and it was truly value for money. The room was spacious, clean, and comfortable. What I appreciated the most, however, was the exceptional service. The staff were incredibly helpful and attentive, always ready to assist with genuine care. They provided great recommendations and even helped us book a sleeper bus—an experience that turned out to be one of the highlights of our trip.
Stayed in February 2025
Reviewed: 21 February 2025
Isabel
United KingdomStaff were lovely, always giving us advice on where is best to eat and what dishes to try! Location is right in the hustle and bustle yet the room is so quiet. The towels also smell amazing which is a bonus. Breakfast was delicious too and the waiting staff were lovely, was really sweet how they remembered our order everyday! Also Jackie was great and so helpful, he helped us get to our next destination!
Stayed in February 2025
Reviewed: 20 February 2025
Quazi
United KingdomNo issue as a solo traveller but note that the Standard King Room might feel a bit narrow if travelling as 2 people.
The location is great and the staff are incredibly helpful and lovely people. Shoutout to Jackie, Quinni and Nina for helping address any questions and arranging day trips and transport. Multiple breakfast options are available too which is nice and the WiFi is good.
Stayed in February 2025
Reviewed: 20 February 2025
Mary
United KingdomThere isn't space at all to move around the bed, the room is just a bed, and no storage space for bags or clothes if you are staying here more than a couple of days. Maybe a double or family room is better than a king.
The staff were super friendly, and the location great - right on top of the main streets and the lake of old quarter Hanoi. Free breakfast is a great addition.
Stayed in February 2025
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