7 Hang Dau street, Hang Bac ward, Hoan Kiem district, Hoan Kiem, Hanoi, Vietnam
#138 of 1,004 hotels in Hanoi
Guests' ChoiceBased on 1616 hotel reviews
9.2Cleanliness
9.2
Comfort
9.3
Location
9.8
Facilities
8.9
Staff
9.8
Value for money
9.3
Free WiFi
9.3
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End of dialog contentReviewed: 29 December 2024
Vitek
Czech Republic-
Everything. I recommend this property for everyone who likes comfort room, great breakfast and want accommodation in city centre. This property gets it all. So don’t hesitate to book and if you need anything, there is Mai and her colleagues who are ready to help you with anything you possibly need.
Stayed in December 2024
Reviewed: 29 December 2024
Vitek
Czech Republic-
Everything was perfect, lovely staff, great breakfast, comfortable rooms… For the price better than I expected. Special thanks to Mai for her attitude as she took perfect care for us.
Stayed in December 2024
Reviewed: 29 December 2024
Maja
SloveniaOur window was covered by a wall, there was no day light, that could get through, no view from our room.
Very good location, really very nice and friendly staff.
Stayed in December 2024
Reviewed: 29 December 2024
Suk
AustraliaLocation, friendliness and good service of all staff, good breakfast, nice and spacious room
Stayed in December 2024
Reviewed: 28 December 2024
Stephanie
United StatesThe AC produced a smoke smell the first few nights (probably from having been a smoking allowed hotel in the past). We got an air freshener and that helped immensely but the first few mornings it was super strong. And overall the rooms showed age and wear and tear (normal but not fully portrayed in the pictures)
The location and accommodations were excellent. The rooms were dated but clean overall and housekeeping was on top of things. Mai was amazing at facilitating what we wanted and the communication was top notch.
Stayed in December 2024
Reviewed: 28 December 2024
Susanne
SwedenAll good nothing to complain about
All people were great!!
Stayed in December 2024
Reviewed: 24 December 2024
Mabel
SingaporeThe staff were friendly and helpful. They helped to store our luggage even though we had checked out for the Sapa tour (When we returned from Sapa, we actually checked in to another hotel) but they were so kind to keep my luggage there. When we returned from Sapa, we collected our luggage from the hotel. We really appreciated it. Location wise, it is superb in the Old Quarter and yet it is quiet in the room. It is not located near the train street and yet it is walkable. We stayed for a night in the family room with a balcony and the next day, we left for a 2D1N Lan Ha Bay cruise. When we returned, we stayed in a different room without a balcony. For a family of five, the family room with a balcony was more spacious and the beds were more comfortable compared to the one without the balcony. If you are coming in a group, you can opt for the one with a balcony if it is available. If you need advice on excursions, the hotel has a range of tours to offer. You may check it out and compare the prices. I took the Ninh Binh Trang An tour, it was well arranged, the buffet lunch was great and offered lots of choices. Overall, my family enjoyed our stay there.
Stayed in December 2024
Reviewed: 21 December 2024
Roberta
United StatesNothing
Staff and location superb. Upgraded room was very spacious and loved the balcony. Would stay here again
Stayed in November 2024
Reviewed: 20 December 2024
Shivani
New ZealandNice hotel
Stayed in December 2024
Reviewed: 18 December 2024
Isa
AustraliaCentral, friendly staff
Stayed in December 2024
Reviewed: 18 December 2024
Merran
New ZealandThe location was excellent, it's a great value hotel. The staff were very friendly and helpful, carried luggage, helped with transfers and were happy to ensure your comfort. It's a 2 min walk to the lake and puppet theatre, all key sights close by. The room we booked was small, but there was a large wardrobe for storing all our luggage so the floor was clear. It's clean with a firm bed.
Stayed in December 2024
Reviewed: 16 December 2024
Leo
VietnamVery kind staff! All very helpful and welcoming.
Stayed in December 2024
Reviewed: 16 December 2024
Leo
AustraliaAll good
Stayed in December 2024
Reviewed: 16 December 2024
Jyoti
IndiaBreakfast can have a little more options.
The location, rooms and the staff very polite and helpful. we had a great time. thank you so much 🙏
Stayed in December 2024
Reviewed: 15 December 2024
Panayiota
United KingdomRoom didn't have a safety deposit box when we arrived, but staff did deliver one straight away when asked.
Perfect location - everything was on our doorstep! Staff were all super friendly and breakfast was delicious with lots of options.
Stayed in December 2024
Reviewed: 15 December 2024
Birendra
IndiaI liked the staff, they were very helpful in planning my day trips, Mai in particular was very nice.
Stayed in November 2024
Reviewed: 13 December 2024
Montilla
PhilippinesNone
All good especially the location 😍
Stayed in December 2024
Reviewed: 11 December 2024
Laurence
United KingdomLovely staff, very helpful, comfortable clean rooms
Stayed in December 2024
Reviewed: 9 December 2024
Mayuri
IndiaThe hotel is situated at an amazing location for sight seeing and shopping. The staff were very helpful and I loved our room. It had a beautiful balcony and was perfect for relaxation.
Stayed in December 2024
Reviewed: 9 December 2024
Rhea
United StatesNice place. Everything is great
Stayed in December 2024
Reviewed: 9 December 2024
Rhea
United StatesAll good
Stayed in December 2024
Reviewed: 8 December 2024
Aditya
IndiaIt was wonderful stay here. Mai was very helpful.
Stayed in December 2024
Reviewed: 8 December 2024
Metal_rat_wm
SingaporeThe drainage of the bathroom is very slow. N will form a pool of water while showering. The power sockets cannot hold power adapters very well as the adapters r heavy n tend to drop out if not supported.
The hotel was clean n comfortable. Well located n short walk from Lake Hoan Kiem. Plenty of shops, eateries n pubs nearby. Ms Mai n her staff, Ms Vivian n Mr Ting were extremely friendly n hospitable.
Stayed in December 2024
Reviewed: 7 December 2024
Eduardo
AustraliaAll the staff were very nice especially MY THE RESEPSIONIST WAS EXCELLENT SHE WENT OUT OF HER WAY TO ASSIST AS REGARDING BOOKING A DAYS TRIPS
Stayed in December 2024
Reviewed: 7 December 2024
Dimipapa89
United KingdomHotel / rooms could do with a slight renovation as they're a bit tired looking, although they are still nice. Even though everything was nice and the staff were generally friendly, we felt pressured by the staff to leave a 10/10 review and we really did not appreciate this.
Location and room was good and clean Hotel kept our luggage when we went to Ninh Bình and Ha Giang They let us early checkin from around 11am
Stayed in November 2024
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