59 Hang Cot, Hoan Kiem, Hanoi, Vietnam
#567 of 988 hotels in Hanoi
Guests' ChoiceBased on 201 hotel reviews
7.3Cleanliness
7.5
Comfort
7.4
Location
8.9
Facilities
7.2
Staff
8.7
Value for money
7.7
Free WiFi
9.0
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End of dialog contentReviewed: 21 April 2024
Matteo
AustraliaGreat Hotel to stay in the old quarter. I got a room on the 5th floor which was nice and surprisingly quiet, comfortable bed. A good place for someone in need of a good night of sleep. The employees are welcoming, friendly and very helpful.
Stayed in April 2024
Reviewed: 15 January 2024
Ahere
New ZealandFantastic and helpful staff, great rooms for the cheap price. Great buffet breakfast
Stayed in November 2023
Reviewed: 3 January 2024
Arshiya
IndiaEarly check-in charges were more than room tariff. They offered us the stained blanket.
Location
Stayed in December 2023
Reviewed: 3 January 2024
Arshiya
IndiaThey had the rooms available but they didn’t allow the early check-in. They asked for the early check-in charges which was more than the room tariff. This was non tourist friendly. We stayed in lot of cities in vietnam. Everywhere we did early check-in at 20-30% of room tariff extra . But here the charges were too high and hence caused huge exertion . Also, they gave us a stained blanket.
Location
Stayed in January 2024
Reviewed: 27 December 2023
E&t
United Kingdom1. Pictures could be updated.
Our 2nd stay in this hotel. 1. Breakfast selection / buffet 2. Free room upgrade from 2 to 4 beds 3. Very helpful and friendly staff 4. Hanoi old quarter centre
Stayed in December 2023
Reviewed: 23 December 2023
Hasnah
SingaporeFrom the booking up til we left the hotel, the hospitality of the staff and how they treat you is with utmost priority. It's walking distance from a lot of shops. Just across there's a fruit shop and minimart. You can easily walk to halal restaurants and masjid less than 5 mins.
Stayed in December 2023
Reviewed: 4 November 2023
George
AustraliaNothing.
Good location. Clean room which was quiet. Nice friendly staff.
Stayed in November 2023
Reviewed: 24 October 2023
Richard
ThailandCleanliness
Not alot
Stayed in October 2023
Reviewed: 4 September 2023
Sarifudin
MalaysiaAll okey
Nice location,very nice staff very helpfull and clean hotel
Stayed in August 2023
Reviewed: 3 September 2023
Huyen
United StatesNo
Good breakfast. Good location
Stayed in August 2023
Reviewed: 30 August 2023
Huyen
United StatesNothing
Location, staff, and clean
Stayed in August 2023
Reviewed: 30 July 2023
Rahmat
MalaysiaNothing in particular.
Location, the service and the breakfast. The staffs especially Mr Eric was very helpful and friendly. Room was a bit dated. We didn't mind since everything was functional. Room was spacious with a big bathroom. Air cond was cold and we were given additional standing fan for our family room. Very near to the mosque (for muslims) and Dong Xuan market.
Stayed in July 2023
Reviewed: 21 July 2023
Tieu
VietnamExcellent hotel with the most helpful, friendly staff! + A wonderful clean hotel, great location, friendly staff especially Khang who did so much for us, always ensuring we were ok, providing us with water, coffee and tea. Book to stay at this hotel, you will not be disappointed 👍. - Nothing, everything is perfect 🥰
Stayed in July 2023
Reviewed: 18 July 2023
Sanjeev
IndiaSmall size rooms
Good breakfast
Stayed in July 2023
Reviewed: 4 May 2023
Do
Vietnamgood location , the staff very help and the room good enough. I will come back here with my friends
Stayed in May 2023
Reviewed: 1 May 2023
Jayaraman
IndiaWe booked including breakfast thru booking. Com. We extended the stay at the hotel due to long holidays there, because all other hotels were fully booked. It's not worth for the money. Booking. Com is also cheating us.
Stayed in April 2023
Reviewed: 9 April 2023
Suki
SingaporeThe staff were really helpful. Alex helped us to plan our day trip in Hanoi. We received free upgradation to premiere rooms
Stayed in April 2023
Reviewed: 3 April 2023
Nataša
SloveniaThe shower preassuere could be better, but that seems to be a common problem in Vietnam hotels.
Located in the centre of Old Quarter, which is a perfect walking distance from Kiem Lake, Night market. Helpful staff. Upgraded our room to Superior without extra charging, did our laundry and arranged airport pickup. Also changed reservation from 2 to 1 night last minute, since our flight had a longer delay. Would recommend them highly!
Stayed in March 2023
Reviewed: 25 March 2023
Martin
CanadaUnfortunately a very weirdly placed interior window facing the stair cage made sleeping a bit rough. I could hear anyone using the stairs. I think it was only in my room though.
Great location, walking distance from tons of restaurants, shops and landmarks. My room had excellent, modern air conditioning and a mini fridge (great to keep your many water bottles, and empty bottles are replaced in your room every day). It was clean enough but won't meet high standards if that's what you're used to. Breakfast was quite decent, everything you need to get started with your day. They make you eggs on demand too. Staff was excellent. They speak English for the most part and are happy to answer questions or help you. Took little to no effort or time to ask them to replace the safe's batteries. They also booked me on a good street food tour and arranged a taxi for me to get to the airport for a fair price. One day, I didn't have time to eat breakfast before my tour, so they even gave me a little to-go box to fill up so that I could take some food with me on the 6h bus to Sa Pa. Amazing service. Honestly I had great time at this hotel, it was perfect for my needs. I recommend.
Stayed in March 2023
Reviewed: 5 March 2023
Aubrey
United StatesOur room didn’t have a window, which we didn’t realize, but we didn’t really mind. More outlets near bed, but this is something I feel for every hotel.
The place has a great location and the staff are very friendly and accommodating. It’s modern without losing its charm. They provide little extras like coffee, water and toiletries, which was nice. They helped us set up transport and offered to plan activities for us. Location and hotel felt very safe for two young women traveling together, even as we came back late one night. The city gets pretty loud during the weekends, but the hotel was far enough from the buzz that is was quiet but no so far as it was still very walkable! Oh, and they provide a wonderful breakfast and we had a very early flight and they provided us with a take-away breakfast, which was so perfect and sweet of them!Highly recommend!
Stayed in February 2023
Reviewed: 4 March 2023
Raphael
FranceVery helpfull
Stayed in February 2023
Reviewed: 25 February 2023
Sebastian
GermanyReally nice and good hotel, I can recommend it to everyone.
Stayed in February 2023
Reviewed: 22 February 2023
Voudoo
FranceWe got a little issue with the room assignment on the boat of the Ha Long Bay Cruise, but we found a arrangement with the staff, so all went very well.
The staff was super friendly. They organized the Ha Long Bay cruise (3 Days 2 nights) for us. The hotel room was spacious, clean and comfortable. Either if you plan to stay in Hanoi or visit Ha Long Bay, do not hesitate to book your room in Diamond Legend Hotel :)
Stayed in February 2023
Reviewed: 20 February 2023
Shweta
IndiaAll was good
Clean and nice hotel with great food. Also good vegan food options. Nice location and excellent staff.
Stayed in February 2023
Reviewed: 19 February 2023
Calvin
VietnamNothing
Great price and excellent location. Staff are so smiley and helpful, especially Eric who was a star. I will be going back.
Stayed in February 2023
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