Good location, otherwise just okay

Stayed in April 2023

Nice location , bed just moderate. Shower room just normal. Quiet location.staff friendly.there are lift

Stayed in April 2023

Spacious and tidy room with mountain view

Stayed in April 2023

The prices of the trips were cheaper in other places. Ver high humidity level in the room, the towels couldn't dry.

Our room was upgraded for free. Very good location, but a little bit too loud from the street. Nice staff, they booked a bus for us. Kettle in the room, no tea or coffee though.

Stayed in April 2023

rooms could have been bigger

friendly staff, good location, air con

Stayed in April 2023

Road is very noisy and balcony wooden doors don't shut out that noise. We slept, but it did feel like we were sleeping in the street. Hairs in the bed so it didn't feel super clean like other places but I might be just being fussy. Not a sociable style hostel, just rooms and a lobby.

We were right in the heart of the old quarter. Really good location to explore everything. Good value for money.

Stayed in March 2023

room was very small and lots of noise leaking from other guests. Also make sure you get laundry from the laundry place next door - they charge so much less than the hotel!

great location and friendly staff. the room itself was fine with AC and a fan.

Stayed in April 2023

The room looks a bit older and not so clean and fresh like on the pictures. Humidity also but I guess it's everywhere in Hanoï (and as there is no evacuating system in the bathroom so humidity stays)

The location very central and convenient, the room is big, the hair dryer, the boiler, the kind and helpfull staff at the reception, the curtains for darkness into the room, the relatively calm environnement for a city center.

Stayed in April 2023

First Day, the room aircon failed, so need to open window but luckily the weather was cool around 17°c like aircon, but it was quite noisy when in the morning the street ppl having breakfast and gossip at the street (window open)... The next day hotel repaired the aircon and no need to open window again, and no noisy in the morning...

Good Location, nice Staff

Stayed in March 2023

Peter, talked to me by WhatsApp as soon as i made reservations. He answer all our requests and was very attentive. But He wasn't at the hotel once we've got there and The guy Who recieved us wasn't nice. The menu breakfast had 5 options, but this guy serving sad we had no choise. We ask for some Milk, and He dennied. The towells were ripped apart. The room smell realy bad. The room was very very noise and The Bed not too confortable.

Location

Stayed in March 2023

They did not ask in these 5 nights if we would like a clean up in the room and we could not put a sign to ask for it. No real breakfast offered.

Location could not be better - in the very centre but it was still quiet in the night. The staff are polite and friendly and you can pay by card. They helped us book a taxi from the airport and a trip to the mountains. You can buy water at the reception.

Stayed in March 2023

Ideally located in the heart of the old quarter, within easy walking distance of all that you'll need. The hotel is clean, comfortable and great value for money. A special mention for the staff, Peter, Mary and the others who were always happy to help whenever needed. Thank you

Stayed in February 2023

When choosing the room with balcony you should take into account that it is an old style building where there is no sound isolation on the balcony door, meaning that everything that happens out in the street, happens also in your room, sound-wise. So that did not ensure a good night sleep haha. Some accommodation options include breakfast but the breakfast options are very limited – quite ok for the few days I spent there but if you are planning a longer stay, skip the hotel breakfast and find better options outside the hotel.

The hotel has a very good location and a very nice staff. It's clean, has all the necessary facilities and offers in general a good price and quality ratio, particularly if you take into account it is only a two-star hotel. They offer a wide choice of extra services, helping you with taxi, booking the bus tickets and various tours in Northern Vietnam.

Stayed in February 2023

The is a bit old, not that clean and the AC don't have hot mode and I didn't have hot water in the shower Also there is a lot of noise from the street

The location is good and staff was really nice and helpful

Stayed in February 2023

Staff was lukewarm, contrary to the tone of many reviews, and we could not check into our room until almost 8:30 pm due to what seemed to be staffing shortage. Understandable, but still frustrating after a full day of travel.

Location literally could not be beat especially for the price - very central. we loved having a balcony to enjoy Hanoi from above.

Stayed in February 2023

Problems throughout my four nights stay with the internet. At peak times I struggled to get a connection. Drinking water has to be bought downstairs in reception as none is provided in the room. The room wasn't cleaned once in four days. The door to the balcony wouldn't close properly so it was quite cold at night.

Good location. Nice small balcony.

Stayed in January 2023

on booking it say there is a balcony in the room but theres no balcony, clean but rundown room everything old

good location, staff is nice and helpful, you can book tours, sim card , everything at the hotel

Stayed in January 2023

Rudimentary, the stairs were strange,the breakfast also rudimentary ( 2 fried eggs and 3 slices of bread- I didn’t even been asked what I want)

the location was just great central

Stayed in January 2023

The room was basic. Just suit for sleep after long travel. Not sure if they change the comforter. I hope they did. The room heater was not strong. Take a long time to warm the room. So .i had to leave the heater on the whole day. To ensure that the room stay warm. Still not warm enough, especially for us who's not used to cold winter. Luckily the shower heater was good. Only tthing the water from the shower was weak. Like i mentioned, just a basic go to sleep hotel.

It located in the old quarters. So very convenient and strategic. Staff were very helpful in everything. Helped me with travelling info, arranged for my airport transportation, got all my request promptyly - extra towels, spoons, tissue. There were friendly and speak very good english.

Stayed in January 2023

The room door was very difficult to lock. Towels were not changed daily.

Location is very convenient

Stayed in December 2022

Basically the building is old so it could cause so many problems such as the water pressure. Do not expect too much for the facility. But I'm pretty sure that you must be satisfied with staff's hospitality.

very good Location and very nice staffs.

Stayed in January 2023

In the morning after our last night we saw a banner placed by local authorities with warning that the establishment did not meet fire safety requirements.

Central location in Old Hanoi. Good value for money.

Stayed in November 2022

had to buy bottle of water (10,000vnd) the shower haed looks old and doesn’t work well

balcony size of room

Stayed in November 2022

Great localization. Maximum 30 minutes walk to every sight in the city. Staff was really nice and helpful, propose help with tours and buses reservation. Room wasn't big but clean.

Stayed in November 2022

Peter and Mary at the reception desk were very nice and helpful, I changed money at an excellent rate. The location is great, 3minutes walk to the lake but quiet at night. I would stay again if I return to Hanoi

Stayed in November 2022