99 Ma May, Hoan Kiem, Hanoi, Vietnam
#472 of 985 hotels in Hanoi
Guests' ChoiceBased on 118 hotel reviews
8.4Cleanliness
8.3
Comfort
8.1
Location
9.5
Facilities
8.1
Staff
9.3
Value for money
8.5
Free WiFi
10.0
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End of dialog contentReviewed: 3 March 2025
Mitchell
New ZealandVery clean and nice rooms. The service was amazing and it’s located right in the middle of everything.
Stayed in March 2025
Reviewed: 26 February 2025
Janette
United KingdomSuper location for enjoying the city of Hanoi. Friendly and helpful staff.
Stayed in February 2025
Reviewed: 7 January 2025
David
AustraliaDidn't like that the beds were on wheels.
Great location, in a quieter part of the old quarter. Very clean and a good size room. Good value for money!
Stayed in December 2024
Reviewed: 28 December 2024
Lai
AustraliaThe hospitality and location
Stayed in December 2024
Reviewed: 25 September 2024
Issei
JapanWater pressure in the shower was weak. I just wanted to sleep, so I did not ask for much for this stay.
Locaiton is good enough, so I can go anyware by walk.
Stayed in September 2024
Reviewed: 21 August 2024
Paul
AustraliaThe last time I stayed breakfast was available This time kitchen is closed
Location, friendly helpful staff Always happy and smiling
Stayed in August 2024
Reviewed: 7 August 2024
Nurul
MalaysiaNothing
We just stay little time dor refreshing. The owner is good . Location and room is good too.
Stayed in August 2024
Reviewed: 16 June 2024
Zuzana
SlovakiaI wish the room had had a window, the air was a bit humid.
Great location in the old quarter, the room was big enough. I checked in middle of the night without any issues. Staff helped me organize transport & trips.
Stayed in March 2024
Reviewed: 16 May 2024
Dariusz
PolandEverything was OK
The location was good and also the hotel's manager was very friendly and helpful.
Stayed in April 2024
Reviewed: 15 April 2024
Lucie
GermanyThere could have been more water pressure in the shower but everything else was fine :)
It was a cozy little Hotel in the middle of the old quarters. The bed was comfortable and clean. The staff was also really nice and helped me whenever I had a question. It was really good value for the price :)
Stayed in April 2024
Reviewed: 6 April 2024
Keith
VietnamThe room could do with some renovation - repaint the walls and some small areas of the rooms could do with some TLC.
The receptionist guys were friendly and very accommodating. We checked in at 3am one morning with no issues. The beds were comfortable and the air con worked.
Stayed in April 2024
Reviewed: 24 March 2024
Flynn
AustraliaGreat location, walking distance to majority of the key streets for food, markets and drinks. Can get to most places by a max 15 minute walk. Ideal for a couple night stay.
Stayed in March 2024
Reviewed: 23 March 2024
Keith
ThailandA great hotel clean good location and very helpful staff
Stayed in March 2024
Reviewed: 3 January 2024
Carmen
United StatesLocation - right in the heart of old town. A couple of blocks from the lake. Room- I had a huge bed. An air conditioner, desk, chair, night stand and tv (never tuned it on so I don’t know about channels.) Elevator to all the floors. It was a comfortable room. The bathroom had an enclosed shower with a water filter on the shower. Very comfortable room. Check in and out was very smooth, everyone was so nice. As a solo travel, I felt well looked after. They gave me tips on what to do and see, they also help arrange day trips and airport pickups. I was genuinely greeted each time I came and left. WiFi for the most part was very good. Depending on my neighbors it might slow down a little but not bad. I was there over New Year’s so that could have affected it as well.
Stayed in January 2024
Reviewed: 27 December 2023
Emma
Austriastreet noise can be disturbing, for us it was ok as we’re used to it
small & simple hotel 2 min away from the main sights & walking areas, clean bathroom & comfy beds/blankets
Stayed in December 2023
Reviewed: 6 December 2023
Shijin
United KingdomGreat location, great and and bellyful staff. The balcony overlooking the busy street was a bonus !
Stayed in December 2023
Reviewed: 27 November 2023
Robbie
NetherlandsSlept for 8 hours steady, although the rooms are not really soundproof. So that means it was a good bed :)
Very friendly and helpful staff! You can leave your bags in the private area after check-out, so you have some extra time to browse the city.
Stayed in November 2023
Reviewed: 7 November 2023
Hayley
AustraliaNo views at all
The hotel manager was extremely friendly and helpful.  the bed was large and comfortable. We stayed up on the seventh floor and it was nice and quiet.
Stayed in November 2023
Reviewed: 11 October 2023
Teresa
MexicoThe room size is a bit small for more than 4 nights. I suffered an incident and had to stay in the room longer the last day. The hotel management decided to charge full late check-out and gave us 30’ for free. We didn’t expect it in that situation and having being long stay guests.
Breakfast, location, WiFi and warm staff always willing to help. THANK U!!!!!
Stayed in October 2023
Reviewed: 29 July 2023
Sonia
AustraliaWe were on top level 8, the room was too warm. It takes a bit of time with air-con to cool it down.
Stayed in July 2023
Reviewed: 28 April 2023
Martin
AustraliaFriendly service and very helpful in arranging transport. I have stayed here twice now.
Stayed in April 2023
Reviewed: 25 April 2023
David
IrelandRoom was on top floor with no lift to thes floor. Smelly bathroom but fine for the money
Good location
Stayed in April 2023
Reviewed: 12 February 2023
James
United KingdomIt will be good if all their staff can speak good level of English.
The staff were very helpful.
Stayed in February 2023
Reviewed: 25 January 2023
Monika
United StatesThe room wasn’t very clean and the bed sheets had lots of stains on it, plus some hair in bed. There was no hot water in the shower on my last day.
The location was great and so was the staff. Comfortable bed, working air conditioning with heating.
Stayed in January 2023
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