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Reviews of Hong Thien Ruby Hotel 2 stars

35 Lane 12 Chu Van An, Hue, Vietnam

#7 of 191 hotels in Hue

Guests' Choice

Review score

Based on 126 hotel reviews

9.5

Score breakdown

  • Cleanliness

    9.4

  • Comfort

    9.5

  • Location

    9.8

  • Facilities

    9.3

  • Staff

    9.9

  • Value for money

    9.8

  • Free WiFi

    9.6

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Showing 76 – 100

  • Reviewed: 9 February 2023

    8.0
    Very good
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Very clean, quiet place but close from everything. The host was very sweet and helpful. Very good value for price. 100% recommend :)

    Stayed in February 2023

  • Reviewed: 5 February 2023

    10
    Exceptional
    • Leisure trip
    • Couple
    • Deluxe Double Room
    • Stayed 3 nights
    • Submitted via mobile

    Nothing

    Everything was perfect. The owners are very kind and friendly. The room was spacious and clean. The location is quiet but close to the center. Breakfast was really good. This place is the best for staying your holiday in Hue!

    Stayed in February 2023

  • Reviewed: 3 February 2023

    10
    Exceptional
    • Leisure trip
    • People with friends
    • Deluxe Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Very good and xtrem clean place! Trien very kind and helpfull! Thx all of your help food and drink what we received! We coming back one day!

    Stayed in February 2023

  • Reviewed: 28 January 2023

    10
    I booked my room very late just the night before I was supposed to stay, but the owner managed to even upgrade my room f
    • Leisure trip
    • Solo traveller
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    Noise from neighbors could be easily heard.

    The room and hospitality of the owner.

    Stayed in January 2023

  • Reviewed: 11 January 2023

    9.0
    Fully recommend Hong Thien Ruby, excellent value for money and really lovely people to spend some time with.
    • Leisure trip
    • Family with young children
    • Family Room
    • Stayed 3 nights
    • Submitted via mobile

    Trinh is an exceptional hostess, she is super helpful, warm and accommodating. The hotel is really well located, nice and clean. We needed an extra single mattress for our family of 5, Trinh was happy to accommodate.

    Stayed in January 2023

  • Reviewed: 10 January 2023

    10
    Exceptional
    • Leisure trip
    • Couple
    • Deluxe Double Room
    • Stayed 1 night
    • Submitted via mobile

    Perfect location, big room with powerful warm shower. Owners couldn't be more kind, amazing!!!

    Stayed in January 2023

  • Reviewed: 31 December 2022

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Family Room
    • Stayed 2 nights
    • Submitted via mobile

    The bed was a little on the hard side, but that might be more a personal preference for a shift mattress.

    Hotel tucked away in a quiet alley in that part of the town were things were happening in terms of restaurants and coffee bars. Super friendly and helpful staff going out of their way to make your stay as pleasant as possible.

    Stayed in December 2022

  • Reviewed: 12 December 2022

    10
    Exceptional
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 2 nights
    • Submitted via mobile

    probably the best hotel we found during our stay in vietnam. clean, lot of space, calm, very kind and helpful stuff, who organized for us airport taxi and rent of od scooters cheaper than we got elsewhere, recommend

    Stayed in November 2022

  • Reviewed: 10 December 2022

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Family Room
    • Stayed 4 nights
    • Submitted via mobile

    Everything was perfect! The owner is very nice and helpful (even to book tours or transport at a great price). The location is excellent.

    Stayed in November 2022

  • Reviewed: 24 November 2022

    9.0
    Nice place to stay
    • Leisure trip
    • Solo traveller
    • Standard Single Room
    • Stayed 1 night

    Nothing

    The hostess, Ms. Trinh, was very nice and help me booking a motorbike with driver and also with directions of where to eat.

    Stayed in October 2022

  • Reviewed: 12 November 2022

    10
    Quiet location in busy area - very friendly and helpful staff
    • Leisure trip
    • Solo traveller
    • Standard Single Room
    • Stayed 2 nights
    • Submitted via mobile

    Staff were amazing and very helpful. Thinh was always helping make arrangements for me and any quests who appeared at reception whilst I was there. Citadel, tombs and DMZ visits allowed for plenty of good thing to see in Hue. Food really is better than elsewhere. Easy place to ride a bike too. Excellent hotel in a good city to visit

    Stayed in November 2022

  • Reviewed: 11 November 2022

    10
    Great rooms, kind helpfull owner, good price
    • Leisure trip
    • People with friends
    • Deluxe Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Nothing

    Very clean and comfortabel room with nice big beds. Owner very kind. She helped us with places to go and gave us water/cookies and invited us for breakfast. Would recommend!

    Stayed in November 2022

  • Reviewed: 24 October 2022

    10
    Close to perfection, kindness and friendliness to the nth.
    • Leisure trip
    • Solo traveller
    • Standard Double Room
    • Stayed 4 nights

    Very little to complain of; the one problem was solved immediately.

    The place is down an alleyway, which most drivers won't enter, but there was assistance to get my luggage to the hotel. Heavy rain on the first night, for the fourth floor room found some leaks; I was relocated immediately. The staff were helpful for sights and weather information. Many tours not operating or only intermittently. The perfume river was high and the weather damp. A fifteen minute walk to Ba Dang market, twenty to the citadel.

    Stayed in October 2022

  • Reviewed: 13 October 2022

    10
    Exceptional
    • Leisure trip
    • Solo traveller
    • Deluxe Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Fantastic little hotel with a great owner and staff.

    Stayed in October 2022

  • Reviewed: 15 September 2022

    10
    Exceptional
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    Very welcoming and helpful service! The room was nice, clean and had a shower. The location of the hotel is also very nice. When we arrived we got a welcome drink. We would come again.

    Stayed in September 2022

  • Reviewed: 9 September 2022

    10
    Incredible!
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 2 nights
    • Submitted via mobile

    The owner and staff were so unbelievably friendly and helpful. Their hospitality was above and beyond. They assisted us in arranging all necessary tours and transportation and made sure we were well fed and watered too :) The hotel is very conveniently located close to the restaurants and attractions. The rooms are big and clean.

    Stayed in September 2022

  • Reviewed: 8 September 2022

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Family Room
    • Stayed 1 night
    • Submitted via mobile

    Television is so small size for big room.

    Everything. Staff are exceptional professional. Hotel in dead end street which I intended because it is so close to night walking street.

    Stayed in September 2022

  • Reviewed: 28 August 2022

    9.0
    Superb
    • Leisure trip
    • Couple
    • Deluxe Double Room
    • Stayed 1 night
    • Submitted via mobile

    The staff is so so so so friendly and they will help you with everything. Location is just perfect.

    Stayed in August 2022

  • Reviewed: 24 August 2022

    10
    Excellent !! 🤩
    • Leisure trip
    • Couple
    • Deluxe Double Room
    • Stayed 1 night
    • Submitted via mobile

    Nothing !

    Amazing !!! Hotel is very close to the city center and to the perfume river. Everything was perfect for our honeymoon 🤩 The staff was very nice, friendly and helpful. They helped us to rent a motorbike and to book a private car to Hoi An. 😍

    Stayed in August 2022

  • Reviewed: 23 August 2022

    10
    This place was very comfortable and clean and the owner and staff were very helpful and kind.
    • Leisure trip
    • Couple
    • Deluxe Double Room
    • Stayed 2 nights
    • Submitted via mobile

    it was all good

    very friendly staff and owner

    Stayed in July 2022

  • Reviewed: 21 August 2022

    9.0
    Superb
    • Leisure trip
    • Couple
    • Deluxe Double Room
    • Stayed 3 nights
    • Submitted via mobile

    We had a lovely stay in this hotel. The staff was always so helpful and friendly, and were always able to sort us out with whatever we needed promptly. The room was spacious and clean. The location was excellent, we were down a small street just off the main restaurant area. Would definitely recommend!

    Stayed in August 2022

  • Reviewed: 15 August 2022

    10
    The most hospitable staff in SE Asia!
    • Leisure trip
    • Solo traveller
    • Deluxe Double Room
    • Stayed 2 nights
    • Submitted via mobile

    The best hospitality on my SE Asia trip! The location doesn’t get any better and the rooms/hotel are silent even though it’s in the busiest part of the city. Everything you’d expect was great, but the kindness and generosity of the staff is above and beyond! The other reviews will say the same thing. Truc is really kind and the staff take pride in their hospitality. I can’t wait to come back!

    Stayed in August 2022

  • Reviewed: 9 August 2022

    10
    NICEST STAFF EVER!! Very genuine hosts
    • Leisure trip
    • Couple
    • Deluxe Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Super friendly staff, will help you with everything that you need. above and beyond.

    Stayed in August 2022

  • Reviewed: 3 August 2022

    10
    Awesome stay
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    Nothing!

    The staff was extremely helpful and superfriendly! We even received a welcome drink and fruit salad 😁 They helped us with our itinerary and further travel plans. Very clean and spacious rooms. Location is perfect with lots of options for eating and drinking nearby. 10 out 10 for sure!

    Stayed in August 2022

  • Reviewed: 4 July 2022

    9.0
    Great staff and welcoming atmosphere!
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    The room only had a small window to a small inner courtyard why it was quite dark. And you could hear the other guests quite a lot, though they were also pretty loud. So that's not really the hotel's fault. Apart from that there's nothing to complain about

    The staff was very welcoming and helped us with any kind of problems. They offered a super fast and affordable laundry service and were really caring. Even shared some cherries with us ;-) The room was simple but very clean as well as the bathroom. It's a well located, affordable and clean hotel with great staff! We would come back :-)

    Stayed in July 2022

Showing 76 – 100

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