Really spacious room, comfy bed and clean bathroom! Perfect location, close to Hoan Kiem Lake, food, night markets, restaurants and bars. Shuttle buses for day trips or transfers can pick you up directly from the hotel lobby. The staff here were all amazing, working hard to make sure we had a great time

Stayed in November 2024

The bathroom water flow was not strong.

Convenient location

Stayed in November 2024

There is no cable TV (watching international TV is lots of fun in other countries) and the wifi is very unstable.

I enjoyed how clean the property was and the helpful staff allowing us to check out before dawn. They even had some local snacks to try!

Stayed in October 2024

No Possibility to have breakfast

Good location and friendly staff (especially one lady that welcomed us).

Stayed in July 2024

Nothing, loved our stay

Clean, tidy hotel. Staff were lovely. Good location.

Stayed in April 2024

Great central location. You can walk to everything in old town. Clean and friendly staff.

Stayed in April 2024

nice hotel

Stayed in April 2024

The staff were professional and friendly. Super helpful and accommodating! The location was great. We were a short walk away from most places that we wanted to visit, and there was always something new and interesting to find in the neighbourhood.

Stayed in April 2024

Said there was breakfast included, but found out on arrival that they stopped serving breakfast at the beginning of the year. They gave us cash back, but it was not sufficient to cover the simple coffee and banh mi breakfast we got each day. Update your booking info!

Location was great

Stayed in April 2024

Nothing, all very good.

Very friendly and accommodating staff. Ensured my luggage would be safe when I went to Ha Long bay 2 night cruise. Great room, small but very comfortable and great facilities. Super comfortable bed and pillows, Netflix, good lighting. The location is great.

Stayed in March 2024

The toilet was pretty old and not so well maintained. Running water from the tap does not come out in a smooth stream but in violent bursts. If the toilet situation was better I could imagine staying a little longer.

Fantastic location, spacious room. Great for 1-2 nights stay. Staff was friendly and polite too!

Stayed in March 2024

location

property is good, convenient, and centrally located

Stayed in March 2024

Very good location and value for money with a quiet, clean room and a comfortable bed. Friendly and helpful staff.

Stayed in March 2024

Stay on 3rd floor and the wifi is not stable, cannot connect when in toilet, and even in bedroom, wifi keep log in and log out. The light is quite dark, internal window doesn’t help much. Smell control system in bathroom needs to improve

Convenient location in a quiet street with many local shop. Suitable for tourists. Room is cozy, clean, big bathtub. Smart TV with youtube and netflix to enjoy stay.

Stayed in March 2024

There was no window in the room.

Staff was very friendly and location was good

Stayed in February 2024

Room was very small and the bed took most of the space. To get to the bathroom you had to pass between wall with tv mounted and the bed: it was very narrow, such as if I had another body habitus I would not pass (if needed, go for a room of bigger size). Also, we had an extremely small window, which was giving into the opposite wall, so no light

The location is perfect: it is lively during the day and quiet at night, as the bars are 10mins walking distance. Very comfy bed and clean room.

Stayed in November 2023

Fantastic place, great location, lovely staff!

Stayed in November 2023

Never seen such a nice receptionist. Very well located in the heart of the old town. The bed is extremely comfortable. Superb breakfast. Nothing to say I will come back !!!

Stayed in November 2023

There’s nothing I didn’t like

Ms. Lily, Ms. Mint and Mr. Bong made our stay extra special. Actually all the staff did including the woman manning the breakfast buffet and the staff at reception. They gave us directions to the money changer and arranged an airport taxi for our return trip. They even packed breakfast for our early morning flight to Manila. The rooms are very clean, Netflix and aircon worked great. Good selection for breakfast buffet. Keypad is within walking distance from other attractions and in the midst of the frenetic highly charged but delightful Hanoi daily life. Some attractions like St. Joseph Cathedral and Hoan Kiem Lake are a bit farther but one can walk. The trees on the roadside shield you from the hot sun. I would stay here again.

Stayed in November 2023

Simple, comfortable hotel with a good location and helpful staff.

Stayed in June 2023

The below points are just me being picky. You will see i have still given a 9/10 overall as these are all minor points and didn't affect my overall experience that much: 1. The bathroom looked a bit old in places (e.g the bathtub) 2. as others have mentioned, no natural light. However, it does say in the booking that the view is an inner courtyard so can't complain as it is clear from the outset 3. there was only green teabags. Would be good if there was black tea and milk 4. 3% surcharge if you want to use a credit card to pay

1. Staff are really friendly and helpful. I could not have asked for more from them. An absolute joy 2. They allowed me to store the luggage at the hotel on check out and also when i went on an overnight cruise at Ha Long Bay 3. The bed is the most comfortable one of all the hotels i have stayed in Vietnam over 2 weeks 4. there is a lift and also a porter to help with luggage 5. wifi and AC was good 6. spacious room and quite quiet 7. really good location and i was able to walk everywhere in the Old Quarter

Stayed in June 2023

Nothing

Rooms are good and confortable.

Stayed in May 2023

There was no external window for our room, which wasn't clear when booking.

It was a comfortable room, very nice staff and a good breakfast.

Stayed in April 2023

breakfast was decent, location and staffs are good.

great location.

Stayed in March 2023