While the hostel itself is very nice, there are some things that still need to be improved: - No free drinking water (this is a necessity in a country where you can't drink the tap water) - Breakfast only includes food (you have to buy coffee/drinks). Would expect at least instant coffee/tea. - No kitchen or fridge available. - Cleaners coming inside the room at 7.30am to clean while we are still sleeping. - Some of the staff didn't speak English well

- Spotlessly clean hotel and dorm rooms - Very comfortable beds with block out curtain - Large lockers in room that locks with the room card - Bathroom inside room with toiletries and towels provided (and multiple bathrooms outside on every floor). - Location was excellent and close to everything in the old quarter

Stayed in January 2025

None really. This is one of the best hostels I've stayed in.

Location, facilities, and staff. The bed was super nice and the top bunk is easy to get to.

Stayed in November 2024

The only thing is they don’t provide any tea or coffee with breakfast

Everything! Comfy beds, well structured bathrooms outside of the room, great location

Stayed in December 2024

Clean toilets/bathroom

Stayed in December 2024

I don’t like how they want to keep your passport during your stay as a deposit, seems unnecessary, and although they say they store them securely I often saw them just sitting on a desk. It was quite busy when I was there, and if your room is near the common area it can be quite noisy. Also the breakfast did not include a coffee which was disappointing.

Amazing location right in the midst of the old quarter. In walking distance to a lot of the main attractions. Little charm has everything you could need such as laundry, walking tours, transport options, which made my stay in Hanoi very convenient!

Stayed in December 2024

Very good value , perfect location highly recommended

Stayed in November 2024

Great location. Very comfortable dormitory and attractive decor .Highly recommend

Stayed in December 2024

Nothing

Great hostel with a chill vibe. Staff are really nice. I love the pool though it's a little cold! Always quiet. Restaurant offers breakfast and other meals - all food was good.

Stayed in November 2024

The hostel is in excellent condition, and the staff are very friendly and professional. Hai, the manager, was especially helpful—he even invited me for tea at a local spot and accompanied me to a tea store to guide me on what to buy. I highly recommend this place!

Stayed in December 2024

All good!!

The location was really centric, the personal was super helpful with us, the beds comfy and clean, toilets and showers always clean, and the breakfast and food surprised us. We definitely would come back! Outside is very noisy but inside you can be nice and quiet! :)

Stayed in December 2024

breakfast was good and the rooms were comfortable and clean with lots of storage space compared to previous places I've stayed in. The location is really good. The staff was really kind especially Viet

Stayed in December 2024

Some small things like butter had to be paid for at breakfast. One evening I was asked to finish my dinner quickly because the kitchen was cleaning up, which I found a little rude, but I’d be pushed to find anything else I didn’t like!

So impeccably clean, fully functioning and comfortable bathrooms. Excellent location with friendly English speaking staff and lots of travellers from all over the world. The late lounge in the foyer is an excellent way to relax when you’re not quite ready to retire for the night, and the hostel even offers free beer and snacks! My banh mi bread was warm every morning at breakfast, and the prices for drinks, laundry and general services were reasonable. The tour organised for me to Ninh Binh was a highlight of my trip and was all organised through the hostel. I would 100% return and stay here if visiting Hanoi again.

Stayed in November 2024

Great location, great and very helpful staff, quiet rooms, very clean, easy to talk to people in the outside sitting area, if you want to meet new people. If I ever return to Hanoi, I'll definitely stay there again. :) Thank you!

Stayed in November 2024

It’s not an issue with the property directly but the pricing for tours are high compared to other sources .

Stayed several times within the past 3 years . Home from home atmosphere.

Stayed in December 2024

The hostel is walkable to most of the places around Old Quarter. No need to take grab and you can save money. The toilet and bathroom are clean most of the time. Even the bedroom are clean as well. They even provide sleeper bus booking service to SAPA which cost 520k (RM90). Overall we had great time staying there.

Stayed in December 2024

If only you could stop other people snoring in the same room. Maybe the hostel could sell ear plugs?

Great hostel, beds had large lockers, plugs, lights and curtains. Lots of bathrooms. Very clean. Friendly and helpful staff. Great location.

Stayed in December 2024

The only one tiny little thing that I didn’t like was the bins in the bathrooms. Instead of swing lids, it would have been better with pedal bins, as bigger items can be placed in the bins without blocking the lid closing.

I had a lovely stay at Little Charm Hostel, as it is very cosy and clean. Staff were all very friendly. Particularly Emma Chu who helped organise both my Halong Bay and Ninh Binh tour. She provided excellent communication and service, which made everything easier as a solo traveler. Also being located in the old quarter, it made it easier to visit attractions by foot. Thank you for making my first visit in Vietnam a memorable one. I would definitely recommend this hostel to anyone who plan to visit Hanoi.

Stayed in November 2024

The staff are very nice and friendly my friend loi helped alot

Stayed in November 2024

Only one thing that needs improvement is WiFi speed, the coverage and speed was poor, I used my mobile data most of the time.

Absolute value for money, great ambiance, bed was comfy and clean, cozy and aesthetic lobby. Loved my 3 night stay here, Really recommend.

Stayed in November 2024

I'm the worst person to rate a hostel as it was the first time I stayed in one plus it was only for 1 night however, apart from the shared bathroom situation and the fact that breakfast did not include any drinks (you had to pay for coffee/tea) I don't really have anything negative to say.

Again, I only stayed here for 1 night (I literally checked in, had a shower, went to bed and left in the morning) but my check-in was with no issues, the staff was friendly and the bed was comfortable. There is a pool which I didn't see or got to use due to my short stay but I suppose it's nice that there is one. The hostel is very central in the Old Quarter, close to the lake and is surrounded by all sorts of shops and restaurants.

Stayed in November 2024

The WiFi is quite bad! It would just cut out and you’d struggle to reconnect. Also you don’t get drinks included with your breakfast. Of course they aren’t expensive at all but little odd they aren’t included.

Nice hostel, in the middle of the old quarter! Breakfast included and free beer from 1800-1900 every night. The place was clean and comfortable, my bed was changed 3 times during my 4 night stay, which was very good for a hostel! I would stay again.

Stayed in November 2024

The hostel was central in Hanoi Old Quarter making it easy walking to all the sights. The swimming pool was a bonus & a good way to cool off after a days sightseeing.

Stayed in November 2024

Not the hostels fault but the others in the dorm with us were very loud, coming in and out at all hours slamming doors. Maybe some signs up on the doors and corridors reminding people to be mindful of others sleeping.

Staff were helpful and friendly. Facilities were very good, location was great for walking around the old quarter. Reception can also help organise tours and transfers.

Stayed in November 2024

Everything was great.

Staff were very helpful, everything was spotless, they thought of everything in the dorms from a key card opening large sized locker to socket / shelves / small cupboard / light at the head of your bed.

Stayed in November 2024

HMM LET ME THINK: i liked everything

A GREAT HOSTEL IN THE MIDDLE OF THE OLD QUARTER. EVERYTHING IS TOP SHAPE. STAFF IS SUPER FRIENDLY AND HELPFUL! THE MAN TO LOOK FOR IS QUIN. WHAT A GREAT GUY! FULLY RECOMMENDED

Stayed in November 2024