There is no shower cap in the room and housekeeping didn't top up toilet paper when it runs short. I stayed for 5 day 4 nites.

This pool is fine but needs some lighting in the pool. I swam around 6 t0 7.15 pm and hardly able to see my direction uner water cos there is no light inside the pool I like their generous supplies of passionfruit which I made nice juice with it with their kumquat water.

Stayed in April 2025

Wonderful resort. Excellent staff with a caring attitude always looking at ways to improve. Spacious rooms. Extremely comfortable bed and pillows. Good choice of breakfast (although more vegetarian options could be an improvement). Private beach is very nice. We didn't struggle getting sunbeds either there or by the pool. Housekeeping is very thorough. The room was perfectly cleaned throughout our stay.

Stayed in March 2025

Nice property in a secluded but pretty location. Right on the beach so a gorgeous view. Amazing buffet breakfast and great pool. I also had an amazing massage at the spa.

Stayed in March 2025

Mercury was amazing resort in I've ever seen. Calm, comfortable and delicious food and desserts. Room was nice view with pool. Free breakfast was very good and fresh. And 3pm tea time is nice so fresh desserts, dried fruits and milk. Far from Sunset town, Vinwonders and Vinsafari, bit far from downtown. I knew on check out day shuttle bus twice a day to downtown for free 😟, and if you rent motorcycle you need international driving license.

Stayed in March 2025

Breakfast was good and plenty of choices

Stayed in March 2025

Location is remote need bike or taxi to get anywhere but bikes are cheap and hotel supplied one which was very easy

Great hotel clean and right in the beach staff great . Motor bike hire was essential and cheap available from hotel

Stayed in February 2025

Long waiting time for food in the evening.

The staff is very friendly, and our beach Villa with private pool was nice - Only a few meters to the beach.

Stayed in March 2025

I have nothin to say.

Amazing resort, beautiful comfort villa, beautiful garden and very clean. Brekfast is super until 10am, variety of food, from 3pm - 4pm you have tea time, with some snacks, cofee and drink for free and every evening they bring in the room some fruit or biscuits for free. In the evening you can choose variety of meat and sea food for barbaque with bife salad. You have 20% discount on everything, coctails, beer, fruit etc... All employers are very kind and make you a perfect stay. For some people the resort is too far from town, but after a long travel in Vietnam, this is a compleet relax.

Stayed in March 2025

This was the last place we booked on our month long tour of Phu Quoc and the first large resort. At the previous resort my wife had injured her foot and could barely walk , upon seeing this Ms Truc one of the managers upgraded us to a villa with a private pool she also showed great compassion to her during our stay. The Luxury sea view villa was large with a comfortable bed and a fantastic bathroom also the pool was lovely. Breakfast was good and the restaurant food in the evening was of a good quality although if you wanted to eat out there were lots of options just a short Grab ride away. The only bad thing was the beaches either side of the private resort beach were traps for the usual plastic debris.

Stayed in March 2025

A little bit isolated,so if you want to try a different restaurant you would need to get a taxi It's dated and decor is old fashion

We booked the rooms with the swim up pool,it was lovely, the food at the restaurant was lovely and very good prices for a resort,you have a 20% off voucher when you arrive. Free bikes are available and the breakfast had a large selection

Stayed in March 2025

Nothing.

Everything! The location by the beach. Breakfast, lunch and dinner directly on the beach. White sands. Great for swimming. Friendly staff. Super breakfast buffet. Exceptional room overlooking a long swimming pool that stretches the entire width of the property. We came for five nights then booked for three weeks more.

Stayed in March 2025

Nothing major.

The location is great, far enough away from town to be quiet and have that island feel with just the waves breaking being the main noise while walking around the hotel, but not too far to make it a pain to go out for dinner. The room was a great size with a lovely spacious balcony with a large couples lounger to relax in the evenings. The hotel feels very open with no doors and just the ocean breezes blowing with was great during the hot days and during breakfast. Staff were great l, very helpful especially the guys operating the golf buggies who will always stop when driving by to make sure you don't need a lift somewhere to stop you from any sort of walk. We both had a great time and have no real issues.

Stayed in February 2025

Nothing

Great facilities, very comfortable

Stayed in December 2024

The shower drained slowly and water was cut off without warning a couple of times. There is such a thing as too close to an airport and I like planes, but the sound of planes taking off and landing became a bit annoying after a while, even for a jet lover like me. Location was a little bit further from entertainment area too.

The villa with shared pool access from large sun lounge area was nice. Very large and comfortable bed. The beach was great, clean (up to the fence line) and next to the pool and bar. Great spot for sunsets. Food menu was extensive and bbq had a lot of variety to choose from. Staff very friendly, but most did not speak much English at all, which was ok as most guests appeared to be from Russia or other Eastern Europe countries. They seemed better catered for.

Stayed in January 2025

Loved the villas and pool just at your doorstep

Stayed in October 2024

Near to the aiport, calm place

Stayed in January 2025

The rooms by the beach are overrated & overmarketed.

Property was huge, they provided free airport transfer. They had an amazing pool. Live music.

Stayed in November 2024

The staff barely speaks English. Lot of misunderstanding. No activities organised during our week: running got cancelled, no beach volley, etc… This is different from what is announced by the resort. The service at the restaurant is at the minimum: goûter is closed before the time (and they won’t give you anything if you are 1mn late), no pillows on chairs outside you have to ask them every time, no one comes to see you at the table during the meal you have to wake up and ask.

West coast is the best location on the island. The hotel is 20mn of the center by scooter. Pool, beach access, gym and globally services are really cool. Restaurant has a diversified menu. A little expansive compared to rest of Vietnam but I guess it’s the island thing. 3 different breakfast that are very nice.

Stayed in November 2024

Nice secluded location away from the city. Really enjoyed the food selection and prices were comparable with outside the resort which isn’t often the case. All staff were friendly and helpful

Stayed in November 2024

Since we stayed for 10 nights, the water in the pool was excellent at the beginning of our stay, but closer to our departure date, it started to turn green.

We stayed in a villa at this hotel with a family of seven, and we all loved it. The villa was spacious and clean, making it the perfect option for a large family. The breakfast was delicious, with a wide and varied selection of food. Almost every evening, we dined at the hotel restaurant, where the food, drinks, and service were top-notch. I also want to highlight the excellent service at the hotel. Thank you very much, and we look forward to coming back next year! :)

Stayed in October 2024

It was well laid out staff were very attentive and went out there way to help. Meals were great as we ate in a few nights . It was clean and has a lovely beach . Good selection for breakfast

Stayed in October 2024

Nothing

Nothing to fault. Service was exceptional. The new restaurant manager was amazing and the ladies at reception were absolutely gorgeous. Food and amenities were fantastic. Will definitely be back! Thanks for everything guys

Stayed in October 2024

Our room was absolutely beautiful, it was the pool access room and was very big. The beach was so beautiful and peaceful. All of the staff were amazing :)

Stayed in September 2024

Friendly staff. Good breakfast. Value for money.

Stayed in October 2024