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Reviews of Rex Hanoi Hotel 4 stars

42-44 Gia Ngu Street, Hang Bac Ward, Hoan Kiem Ward, Hoan Kiem, Hanoi, Vietnam

#246 of 985 hotels in Hanoi

Guests' Choice

Review score

Based on 1072 hotel reviews

8.8

Score breakdown

  • Cleanliness

    9.1

  • Comfort

    9.2

  • Location

    9.7

  • Facilities

    8.8

  • Staff

    9.6

  • Value for money

    9.0

  • Free WiFi

    8.5

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Showing 1 – 25

  • Reviewed: 10 April 2025

    9.0
    Excellent service
    • Leisure trip
    • Couple
    • Deluxe Double Room
    • Stayed 1 night
    • Submitted via mobile

    Too many people outside

    In the center of old downtown

    Stayed in April 2025

  • Reviewed: 9 April 2025

    10
    Would not hesitate to come back and stay, absolutely love the whole time there.
    • Leisure trip
    • Family with young children
    • Deluxe Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    The location was right in the hart of the city, easy to locate when wondering around.

    The staff so helpful, Miss Tracy was there for any questions and just couldn’t do enough for us.

    Stayed in April 2025

  • Reviewed: 7 April 2025

    8.0
    Very good
    • Leisure trip
    • Couple
    • Superior Double Room - No Window
    • Stayed 1 night
    • Submitted via mobile

    Great location, well priced and staff were amazing

    Stayed in April 2025

  • Reviewed: 7 April 2025

    10
    Wonderful hotel in a great location
    • Leisure trip
    • Family with young children
    • Deluxe Double Room
    • Stayed 4 nights
    • Submitted via mobile

    Loved everything about this hotel. The Sky Bar, free pool table, location and the amazing staff

    Stayed in April 2025

  • Reviewed: 3 April 2025

    10
    A hidden gem
    • Leisure trip
    • Solo traveller
    • Superior Double Room - No Window
    • Stayed 2 nights
    • Submitted via mobile

    The Rex is a lovely hotel tucked just off the main lake in the old part of town. The staff are extremely friendly and helpful and try their utmost to accommodate any requests. The food is top quality whether you want Vietnamese or world cuisine. The pool is a tad small if you are an Olympian but deep & long enough for a nice leisurely work out for us other people. Nice little rooftop bar with views over the city. The finishes, from a builder point of view, are top quality.

    Stayed in March 2025

  • Reviewed: 2 April 2025

    10
    Best impression for a first timer
    • Leisure trip
    • People with friends
    • Deluxe Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    Location was perfect and the staff were great. But having the roof top bar was the best giving us a great view to contemplate our next moves.

    Stayed in March 2025

  • Reviewed: 1 April 2025

    9.0
    Great place to stay.
    • Leisure trip
    • Group
    • Junior Suite
    • Stayed 3 nights
    • Submitted via mobile

    Wonderful hotel with fantastic staff.

    Stayed in March 2025

  • Reviewed: 31 March 2025

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Superior Double Room - No Window
    • Stayed 3 nights
    • Submitted via mobile

    Great location and staff were amazing. Facilities were also fantastic.breakfadt was delicious as well as a huge range of food service was exceptional as well

    Stayed in March 2025

  • Reviewed: 25 March 2025

    9.0
    Very good hotel in the heart of Hanoi Old Quarter
    • Leisure trip
    • Solo traveller
    • Superior Double Room - No Window
    • Stayed 2 nights
    • Submitted via mobile

    I missed the Pho in breakfast 🥲. Perhaps the room was a little bit smaller than I expected, but very clean and comfortable

    The people in reception is great, very attentive and willing to help you. Terrace is very beautiful. Location is just in the center of Old Quarter. You can walk and have nearby many stores, restaurants, street beer, etc.

    Stayed in March 2025

  • Reviewed: 22 March 2025

    9.0
    A beautiful place to rest your head for either a night to long term stay
    • Leisure trip
    • Couple
    • Deluxe Double Room
    • Stayed 1 night
    • Submitted via mobile

    Great location Clean Comfortable Great restaurant and sky bar Beautiful friendly staff

    Stayed in March 2025

  • Reviewed: 17 March 2025

    9.0
    Beautiful clean and comfortable hotel
    • Leisure trip
    • Couple
    • Deluxe Double Room
    • Stayed 1 night
    • Submitted via mobile

    Great locale in the centre of Hanoi’s District 1. Room and hotel were beautiful and comfortable Staff…..very attentive kind and friendly

    Stayed in March 2025

  • Reviewed: 16 March 2025

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • Junior Suite
    • Stayed 1 night
    • Submitted via mobile

    Smack in the middle of the old town so very convenient location but at the same time, some noise from the street

    Stayed in March 2025

  • Reviewed: 15 March 2025

    9.0
    Superb
    • Leisure trip
    • Couple
    • Premier Deluxe Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Internet was a not great in the room but ok in other parts of hotel but probably should have reach out to staff to get fixed. Beds are firm.

    Stay was great, breakfast lots of options hit cold and they do a lovely panacotta in the dessert fridge. Staff were helpful & very friendly. Great location in Old QTR. Lots of places to eat and close to night market on weekends.

    Stayed in March 2025

  • Reviewed: 15 March 2025

    9.0
    Superb
    • Leisure trip
    • Couple
    • Junior Suite
    • Stayed 1 night
    • Submitted via mobile

    Bed are firm but each to their own.

    Hotel was in a great location right in the Old QTR. Staff were great, very friendly and so helpful. Breakfast was delicious and lots of variety. Room were clean and big enough for what we needed.

    Stayed in March 2025

  • Reviewed: 14 March 2025

    10
    ❤️ My stay at Rex
    • Leisure trip
    • Group
    • King Suite
    • Stayed 1 night
    • Submitted via mobile

    Carpet could do with a steam clean. Minor issue.

    Location location location👌. The hotel was just beautiful. Loved the size of the room with a separate lounge area and an extra toilet. Located in the guts of Old Quarter which made easy walking to everything, markets, restaurants, sight seeing, hop on hop off buses. The staff were so friendly and helpful. Provided a breakfast box when we left early in the morning for the airport which was very appreciated as food at the airport is quite expensive. Loved my time at the Rex Hotel. Worth every cent ❤️❤️

    Stayed in March 2025

  • Reviewed: 14 March 2025

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Superior Double Room - No Window
    • Stayed 5 nights
    • Submitted via mobile

    - Friendly and helpfull staff, - game room - small but clean room, - Breakfast was okay.

    Stayed in March 2025

  • Reviewed: 9 March 2025

    9.0
    Superb
    • Leisure trip
    • Couple
    • King Suite
    • Stayed 3 nights
    • Submitted via mobile

    Not enough choice of coffee and english tea. No milk in room.

    Location. Staff excellent. Room excellent. Breakfast excellent.

    Stayed in March 2025

  • Reviewed: 8 March 2025

    9.0
    Really lovely hotel great location
    • Leisure trip
    • Couple
    • Deluxe Double Room
    • Stayed 2 nights
    • Submitted via mobile

    If I had to say something maybe a little noisy during the night.

    Location excellent, brekkie so good, roof top bar nice. Had an indoor pool and also pool table

    Stayed in March 2025

  • Reviewed: 6 March 2025

    10
    Will love yo visit again next year
    • People with friends
    • Superior Double Room - No Window
    • Stayed 1 night
    • Submitted via mobile

    We love the location of the Rex Hanoi, and particularly love the reception staff - Rose and her colleagues for making us feel so welcome.

    Stayed in March 2025

  • Reviewed: 3 March 2025

    9.0
    Superb
    • Leisure trip
    • Couple
    • Junior Suite
    • Stayed 4 nights

    A bit of street noise however the city police is enforcing a midnight ban so that good people can sleep enough!

    Very good location at the heart of the historical quarter. Very helpful staff and excellent breakfast. We were offered a very nice room upgrade.

    Stayed in February 2025

  • Reviewed: 1 March 2025

    9.0
    Superb
    • Leisure trip
    • People with friends
    • Junior Suite
    • Stayed 2 nights
    • Submitted via mobile

    Breakfast closes early The price of extending one more night is higher then booking.com

    Location and staff amazing the room is cozy and relaxing with the city view and near to everything ... overall one of the best hotels in Hanoi

    Stayed in February 2025

  • Reviewed: 24 February 2025

    10
    The pool was cold.
    • Leisure trip
    • Group
    • Deluxe Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Excellent location, staff was helpful, very accommodating

    Stayed in February 2025

  • Reviewed: 23 February 2025

    8.0
    Very good
    • Leisure trip
    • Group
    • Superior Double Room - No Window
    • Stayed 2 nights
    • Submitted via mobile

    Room no 1001 ..bathroom shower leaking heavily..

    Room size is ok..

    Stayed in February 2025

  • Reviewed: 23 February 2025

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Junior Suite
    • Stayed 3 nights
    • Submitted via mobile

    We had a room at the front on the street so it did get a little noisy at night. A small price to pay to be right in the centre of things

    The Hotel was great and the location in the old quarter brilliant The staff were welcoming and helpful. The Breakfast was good with a good selection of western and Asian fare

    Stayed in February 2025

Showing 1 – 25

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