When you are inside the pool, you can not really enjoy the view because of the tall swimming pool borders. The bar on the rooftop did not work, no pool towels offered as well.

Cosy room, clean bathroom. Good breakfast. Located near the sea. The swimming pool on the rooftop. I liked everything.

Stayed in December 2023

I am being picky here, but I think the breakfast proteins could be improved and modernized.

The location was fantastic.

Stayed in December 2023

Yes the location was great Breakfast very nice Really enjoyed

Stayed in December 2023

Not flexible enough with the check-in time ⌚

Stayed in December 2023

If you expect a proper 4star hotel, you will be disappointed. There is no AC in the lobby and the entrance looks somewhat unwelcoming.

The room is clean and looks like on the pictures. The bed is really comfortable. Good AC and hot shower. Fairly big Asian-style breakfast buffet. Motorbikes can be rented for 150k dong per day.

Stayed in November 2023

No sound isolation at all (we heard neighbours sneezing and snoring, TV, talks and showering from another room). Safe wasn’t working, no bulb in one lamp and no light on the rooftop pool aria but it was minor things. By the way, you must pay for hole stay at check-in or if you would like to pay later receptionist will keep your passport (it doesn’t matter, that she already made a photo).

Good location. Nice price (we paid 23€ for 2 nights). Sea view from the window. Breakfast was quite nice but mostly asian food. Very helpfull baggage porter.

Stayed in December 2023

Nothing

Everything

Stayed in November 2023

Rooftop pool seemed to be unusable. Bar was closed.

Nice breakfast

Stayed in November 2023

Location was great if you want to get a massage.

Breakfast was descent.

Stayed in November 2023

Nothing.

Location near beach, everything you need nearby. Only bigger markets and tourist attractions are further away. Nice view from top and pool. Clean and modern. Very helpful and friendly staff.

Stayed in November 2023

The shower had no shower curtain to keep water in the shower. Free breakfast was horrible, and all the food was cold. Even the coffee was cold. Didn't eat any of the food a d this was one of the reasons why I booked this hotel. Sad! Also. Hotel staff wasn't friendly, and we felt we were bothering them.

Location and beds were comfortable.

Stayed in November 2023

On arrival the reception staff were really rude and it put us off instantly - I even had to prove I had made a booking with them. We then went to use the restaurant which was apparently open till 7 and it was like a ghost town by 5, all lights off, no staff around etc. When I asked for late check out, I was originally told no, then told 3 different prices, then once I had booked it and paid, they called the room 3 times to confirm what time we would be out of the room. You couldn't feel more unwelcome if you tried.

The bed was really comfy, it was a good location to the beach (10 min walk).

Stayed in November 2023

The AC in the reception was not working. If we are waiting for the room to checkin on a sunny day, the reception was too hot, but they provided the room early. So that was not much of a problem.

The beds were comfortable and soft. Breakfast was good with variety of eggs to order in live counter. They helped in booking the tours and the private car. The front desk have good options of tours to pick to your choice.

Stayed in November 2023

A bit out of the way

Quiet and clean room

Stayed in October 2023

Staff can be trained to provide more information about options in city and food places for vegans

Rooftop swimming pool, although it was raining so could not use it.Riom was decent

Stayed in October 2023

It was all good 😊

Friendly staff, good location, excellent value for money

Stayed in November 2023

Cleaning was not done at a high standard as expected from a hotel with the stars it has. Also not done everyday.

Brilliant location close to the beach.

Stayed in September 2023

rather small room

location. value for money

Stayed in September 2023

The breakfast was not good at all. Selection was fine however the cooked food was not warm at all and the cereal was stale

Clean room and comfy beds

Stayed in November 2023

- Breakfast options were poor - could have had more breakfast choices including pancakes, eggs, sausages perhaps or croissants. - The room itself could do with some TLC, the walls were dirty and the floor was quite dirty. - There were also some snacks on the desk and it wasn’t clear whether these were complimentary so we ate them (& then they charged us 25k for them) In the UK biscuits in hotels are usually complimentary so some clarity around that would have been useful.

- The pool was nice (the bar was not open however so there wasn’t much of a vibe) - The bed was sooo comfy! - Bathroom was clean & shower had a door so didn’t get water all over bathroom - Location was good - close to restaurants and 5 minute walk to the beach. A supermarket also 100yds away.

Stayed in October 2023

The pool was lovely and the room was cool in temperature, the tv also had Netflix

Stayed in October 2023

There was mould in one of the rooms we booked, there was also water appearing from somewhere too which wasn’t cleaned during the cleaners visit.

The rooms were quite nicely decorated, beds were pretty comfortable and plugs near the bed.

Stayed in October 2023

Lovely room, clean and comfortable. Staff lovely, walking distance to everything

Stayed in September 2023

Nothing

Great location, we have stayed here many times now. Close to beach, restaurants and sites, everything is in easy reach. The staff are always friendly and helpful, cabs outside. Rooms very clean spacious and comfortable WiFi good

Stayed in October 2023

Nothing to complain.

Everything was great! Location close to the beach and restaurants, staff was friendly and helpful with a good level of English for hasslefree communication, room was clean and comfortable. Breakfast also nice and filling. Got an early check-in on the day I arrived on a night bus, which I was super grateful for. They also arrange tours to Ba Na Hills for a price I first considered expencive, but later learned it was actually a really good deal, so would definitely use them next time for the Ba Na Hills tour, if wanting to save money and don't mind going with a group. I would highly recommend Menora Grand and would definitely stay here again. :)

Stayed in October 2023