Over price

Breakfast is good need more variety

Stayed in March 2025

Our stay at the hotel was excellent and very comfortable. The breakfast buffet was lavish and contained both local and international options. The staff was helpful and very responsive to allergies and food preferences (vegetarian food was customisable). The location of the hotel was perfect and right in the heart of District 1. Most historical sights were walking distance or a short taxi ride away.

Stayed in March 2025

Nothing we really enjoyed our stay.

After 13 days travelling from north to south Vietnam we wanted a hotel that we knew would be comfortable with a bit of luxury for the last four nights of the holiday. Therefore we compromised on a historic building type of hotel and opted for modern comforts. We booked a corner room which was very light and airy and had a view over the swimming pool. The staff were fabulous, always attentive and knowledgeable. Breakfast was amazing with the biggest selection of food we came across in all the different places we stayed in. We used the pool each afternoon after the 34 degree heat of HCMC to cool down a little - pool is a great size. We ate out apart from breakfast at great vegetarian/vegan restaurants nearby - one to definitely recommend is La Moi about 5 minutes walk away. In addition to a lounge/bar the ground floor of the hotel has a small convenience store, Vietnamese fast food outlets and an Italian restaurant which you can charge to the room - we had a great pizza from here. I'd definitely recommend this hotel.

Stayed in March 2025

A stellar property. Exceptional staff. Hotel appears brand new. Their italian restaurant had the best food of my entire stay in Vietnam. Superb.

Stayed in March 2025

Staff was very helpful, room were modern and spacious, breakfast buffet was amazing, location was central

Stayed in February 2025

SWIMMING POOL HAS TO OPEN FROM 6 AM TILL LATE AT NIGHT

breakfast great staff amazing room furniture was of great value BUT U FEEL LITTLE OLD, ELECTRICITY SOCKETS NEED TO BE REPAIR. BUT OVER ALL I WILL COME AND STAY AGAIN

Stayed in February 2025

We've got a room upgrade to the one with the balcony on the high floor. The service was excellent. All the staff were very kind. Breakfast selections were good, gym was big and well-equipped. We would be happy to go back next time.

Stayed in February 2025

We were happy with our stay. It is a well-located hotel with good facilities. We benefited by paying extra for the Exec floor, but the rest of the hotel seemed fine. It is difficult to complain when you have had a more than pleasant stay.

We had access to the Executive floor for breakfast. It was very good. Food fresh and well-cycled, drinks choices were varied and interesting. No issues.

Stayed in January 2025

The location of the hotel is excellent, making it very convenient for exploring the city. The breakfast is both delicious and beautifully presented, offering a great start to the day. The pool area is lovely, providing a relaxing spot to unwind. The staff were exceptionally kind and helpful, going above and beyond to assist us with an issue we had with a taxi from an external company. Their professionalism and dedication were much appreciated. The room was comfortable and well-appointed, though it would have been more convenient to have a power outlet near the bedside table. Overall, a great stay with just a minor suggestion for improvement. Highly recommended!

Stayed in January 2025

We loved everything about the property.

We loved our stay at the JW Marriott Residences!! We had a beautifully updated and well laid out king one bedroom apartment with a balcony. Immaculate, spacious and well furnished with utensils, fridge, washer dryer. Bottled water was left by housekeeping every day. We did not have a chance to use the gym or the pool but they both looked very nice. The staff at both the Residences and the Hotel are so helpful and friendly. Buffet breakfast at the Hotel was delicious - with many western and Asian options. High quality food including an amazing coffee bar. Also available was an a la carte breakfast at the restaurant in the Residences building. The two buildings are connected by retail space which included a convenience store, several casual restaurants and a bank. We loved the location. Just a few blocks away from the very busy main streets. It was a relaxing and peaceful place to return to. We would absolutely stay here again and highly recommend!!

Stayed in January 2025

Nothing

Excellent location Amazing staff very friendly

Stayed in January 2025

Everything was perfect from service to clean accommodation, good food and convenient location

Stayed in December 2024

The bathtub water tap is far from the tub itself. We couldn't fill it with water if not from the showerhead.

We arrived at the hotel at 9.50am and they got a room ready for us already! Sang, the staff who checked us in was very friendly, polite and helpful. In fact, all the staff throughout our stay were very efficient, accommodative and helpful. Well done, Marriott Saigon! We got the room overlooking the city. Unobstructed view and the night view is fantastic. The Notre Dame Cathedral in front of us is lighted beautifully till late. Everything is within our reach: Mall, cafes, places to chillax...we love the hotel's vicinity. Very convenient.

Stayed in December 2024

All the staff is perfect.

Stayed in December 2024

Location, good service, great breakfast

Stayed in November 2024

Shampoo & shower gel were fixed to the wall, but not anywhere near the bathtub, which then requires some ingenuity by the guest. Incidentally some bath salts and perhaps also a few general bathroom condiments could be a nice low-cost addition to make a stay absolutely perfect.

"Intercontinental" hotels usually exhibit some "old school" standard when it comes to room size and furnishings; here it was no different: a spacious room, with "cathedral view" [under renovation at the moment], a generous desk, a nice bathroom, as well as a comfortable king-size bed, ... just great. Breakfast started early and was outstanding. Staff was friendly in a natural way without being overbearing (perhaps with the exception of bellboys who really want to get their hands on your suitcases). A big surprise was a fantastic birthday cake, somehow connected to my check-in data, no doubt :) ... Overall this was a very enjoyable stay in a convenient location to explore the city in all directions.

Stayed in August 2024

I felt that La Maison 1888 was over rated and very expensive and probably the worst dining option at the resort

This was a once in a life time blast

Stayed in June 2024

Food and drinks a little expensive.

Great food. Good view. Relaxing

Stayed in July 2024

The pool closes in the afternoon as per the explanation pamphlet. Other hotels open till night time and have bar, cocktel service.

Quality of room, towels, amenities etc

Stayed in July 2024

A bit of noise from the street. Also, there are two hotels with the same name and sometimes I missed the right entrance. After that was not easy to find the right one as navigation signage should be better

Everything was fine. But extremely good and helpful was concierge service downstairs, especially one man (sorry, forgot his name).

Stayed in April 2024

There was no hand held bidet

Everything

Stayed in June 2024

Staff were lovely on arrival at check in. The corner room had a lovely view, although I was hoping for a higher floor. Organised club access in advance for our last evening and staff were absolutely fabulous and food was delicious, only comment would be that it wasn’t as a relaxed an atmosphere as I am used to with club rooms, I was expecting more lounge/ casual seating areas , but then again this hotel is geared to business people. Also organised a late check out as our flight was at 9.30 pm , which was greatly appreciated on such a warm day being able to relax in our room as opposed to in the foyer or by the pool. Breakfast had an amazing selection , for both my omnivore husband and myself as a vegetarian, the friendly staff helped me find all the available green options. Also had a transfer to the airport and our driver, and I apologise for not getting his name, was AMAZING, got us there safely in Saigon’s crazy Friday night traffic in a timely manner. Location is in the heart of district 1 attractions, literally across the road from book street that I recommend a stroll down. As a lap swimmer the length, and cleanliness of the pool was appreciated. Would recommend this hotel and would return . Thank you to all staff for a Lovely stay.

Stayed in May 2024

Expensive compared to other options like Sheridan Residences which offer huge apartments at lower cost.

Expensive but nice with very comfortable beds and proper duvets etc. Good food.

Stayed in April 2024

The hotel was great, Room very comfy bed and the facilities were primo

Stayed in March 2024