21 Hang Khay, Hoan Kiem, Hoan Kiem, Hanoi, Vietnam
#141 of 981 hotels in Hanoi
Guests' ChoiceBased on 438 hotel reviews
9.3Cleanliness
9.6
Comfort
9.6
Location
9.8
Facilities
9.1
Staff
9.8
Value for money
9.2
Free WiFi
8.4
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We use a weighted review system which means that the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 9 April 2025
June
United KingdomLoved it all. Location couldn’t be better - on the quiet edge of the Old Quarter overlooking the lake. Fabulous service and staff. Elegant and comfortable hotel.
Stayed in April 2025
Reviewed: 9 April 2025
Darren
United KingdomA beautiful hotel with wonderful staff; in a fabulous hotel, they made our experience even more wonderful.
Stayed in April 2025
Reviewed: 6 April 2025
Steven
United KingdomSmall, friendly, quiet and in good location. Staff so helpful. Once the hotel found out we were Vegan they went out of their way to provide a lovely breakfast
Stayed in April 2025
Reviewed: 5 April 2025
Roziah
MalaysiaWe booked Silk Path Boutique but last minute the management changed our booking to Silk Path Hotel with no extra cost. All attractions walking distance 10-25minutes.
Stayed in April 2025
Reviewed: 3 April 2025
Sam
United Arab EmiratesA superb little boutique hotel right in the centre of Hanoi. The staff were very friendly and helpful. Overall, this is somewhere we would highly recommend for a short stay in Hanoi.
Stayed in April 2025
Reviewed: 27 March 2025
Helen
United KingdomThe service was above and beyond. An amazing hotel
Stayed in March 2025
Reviewed: 26 March 2025
Angela
United StatesWonderful hotel in a great location on the lake.
Stayed in March 2025
Reviewed: 26 March 2025
Angela
United StatesNothing
Wonderful hotel in a fantastic location on lake. Comfortable rooms and beds. Great staff.
Stayed in March 2025
Reviewed: 17 March 2025
Gabriela
United StatesGreat location right on the lake but was tucked away enough/rooms were still quiet at night. The staff was so attentive and provided great recommendations. Delicious pho and coffee for breakfast.
Stayed in March 2025
Reviewed: 11 March 2025
Paul
United KingdomGreat choice for breakfast. Good size comfortable room. Situated right by the lake and near to the French Quarter.
Stayed in March 2025
Reviewed: 10 March 2025
Yin
AustraliaWe wished we stayed longer to enjoy this beautiful accommodation and area.
We were warmly greeted on arrival and the service staff were professional, friendly and very helpful. The hotel and room are exceptionally clean and the location was perfect. It's directly opposite the lake in the French Quarter, surrounded by bakeries, cafes and shopping.
Stayed in February 2025
Reviewed: 7 March 2025
Fatima
PhilippinesNone
Clean and near to everything in old quarter
Stayed in February 2025
Reviewed: 6 March 2025
Walter
United StatesPreorder breakfast was a bit time consuming
Quiet room
Stayed in March 2025
Reviewed: 1 March 2025
Jacob
AustraliaAbsolutely nothing.
Silk path boutique Hanoi will forever be out home in Hanoi. Beautiful old building with modern facilities. Situated right on the shores down the quiet end of sword lake. The staff were amazing looking after us at every step. Making phone calls to confirm our tours, made us breakfast boxes when we had an early start. Remembered what drink we liked. Honestly they made us feel like royalty! I would rate this property higher if I could!
Stayed in February 2025
Reviewed: 28 February 2025
Peggy
United StatesRestaurant was newly opening, and unprepared for our group of 10 although we had reservations. Hotel Staff did everything possible to make up for our poor experience. I hope the chef will make improvements on serving and add additional kitchen staff. I would try this restaurant again when it has more experience in serving guests.
Hotel was beautiful, staff couldn't do enough for you, and the location was excellent. Highly recommend. I would definitely stay here again.
Stayed in February 2025
Reviewed: 26 February 2025
Thomas
United StatesLocation, hotel
Stayed in February 2025
Reviewed: 17 February 2025
Sarah
United KingdomWe stayed in two rooms - before and after a night in Lan Ha Bay. One room was not renovated and quite dark so request a room on a higher floor.
Perfect location in Hanoi - close enough to walk to the Old Quarter, but much quieter on the lake. Incredible staff who went out of their way to make our stay fantastic. Would highly recommend!
Stayed in February 2025
Reviewed: 16 February 2025
Paul
CanadaNothing
Excellent location and incredibly clean and well thought out with amenities, like slippers, robes, fruit plate, coffee and tea. The front desk staff were so kind and thoughtful - we arrived during a road closure day and a staff member walked all the way down the block to meet us in our taxi, and carried our bags for us to the hotel. Outstanding service.
Stayed in February 2025
Reviewed: 16 February 2025
Amanda
SpainWhite coffee offering ..only sweetened (3 in one)
Location staff and cleanliness
Stayed in February 2025
Reviewed: 2 February 2025
John
United KingdomLocation
Stayed in February 2025
Reviewed: 20 January 2025
Sonny
United StatesRooms too small
Reception ladies staffs who are very dedicated and helpful.
Stayed in January 2025
Reviewed: 13 January 2025
Jerseybean
JerseyThe restaurant felt like one was sitting in a corridor, but was otherwise fine. The unanticipated cultural experience early each morning was unwelcome, but there is nothing the hotel can do about that - it's one of those things. If you're booking a room overlooking the lake, however, you'd be recommended to take either a rear-facing room, or a higher floor room, unless you are a particularly keen (very) early riser!
There was good communication with the hotel to arrange transfers from the airport, and the check-in process was straightforward. The rooms were good, and bigger than we expected. The building itself is typical of the type, long and narrow, and as a result the rooms are rectangular, rather than square, but that doesn't take away from them. The location was excellent - easy walking distance from the French quarter and the old quarter. We were delighted to be right next to the lake, and in the heart of Hanoi.
Stayed in January 2025
Reviewed: 11 January 2025
Elizabeth
AustraliaIncredible staff, terrific location.
Stayed in January 2025
Reviewed: 5 January 2025
Joanne
AustraliaPerfect location out of the hustle & bustle of old quarter, but a very easy 10 min walk in. Stepping out onto the peaceful lake where locals gather and exercise was just divine. The room was spacious, aesthetic, and comfortable. The staff were extremely helpful & friendly, always welcoming us back warmly.
Stayed in December 2024
Le Conquet, France
Lima, Peru
Cloverdale, USA
Benidorm, Spain
Bredenfelde, Germany
Noord, Aruba
Kursk, Russia
Hillsboro, USA
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content