Perfect Location - turquoise Lagoon Water - romantic overwater bungalows - most friendly staff

Stayed in May 2024

Very weird vibe. The American owner (son of the original owner) seems to have changed nothing since the 70s and is overcharging. No free wifi, dirty pool (get a vacuum pool cleaner and use it religiously daily). We too, have a salt water pool, but you still need chemicals and the water should be clean! There was algae in the pool. The staff need more training. It was disconcerting to find ground staff sitting around in guest seating during the day. Also, the security guard in reception literally stare at you when you go there. Quite discomforting when you’re paying through the nose.

Fantastic location. Great aspect, access to water and room.Nice restaurant food and fantastic fiafia (local traditional dancing and singing) night. Very clean rooms.

Stayed in April 2024

Great rooms, amazing staff and the food and drinks were excellent

Stayed in May 2024

We couldn't have found a better place to stay in Samoa than at Coconut. It is such a beautiful resort right on the Beach with a fabulous pool and poolbar overlooking the Ocean. The design of the resort is luxurious at the same time as it feels unique and genuine in the way that it has been built by honouring the natural materials of the area. Samoa is a hidden treasure full of culture and beautiful nature. We booked a few private tours through the hotel to explore the island and the driver/guide did a wonderful job. We had several meals at the restaurant overlooking the Ocean where we got to try different, delicious, local dishes and you could really feel the love from the Chef in the food. We loved Samoa and Coconut and the best part of our stay was all the local Staff that really opened their hearts and welcomed us in to their Coconut family 😊 They shared so much of their Samoan culture with us and for that we are forever grateful 🥰🙏 Suzanne and Anna from Melbourne.

Stayed in April 2024

Great food! Great service! Such a beautiful beach and lovely nights

Stayed in May 2024

Nothing.

Incredible location with local turtles on our beach, just outside our beach fale. Staff were so friendly and accomodating and helpful. Perfect location along the best coast (the south coast - best coast by far), good proximity to the other coastal drawcard like the giant clam swimming and the ocean trench. Ideal resort, no hesitation.

Stayed in April 2024

How much you pay for over the water cabins, first impressions are not the best.

Staff - brilliant Was so peaceful The design of the resort Again Staff

Stayed in March 2024

The aircon didn’t work, the room they placed me in was way at the back on my own in the tree house. Felt like I was staying/sleeping in a sauna and at times felt unsafe. Facilities are from the 80’s and needs a major upgrade, considering how expensive it was to stay at the resort not value for money. The menu lacked variety of food.

The bathroom and pillow were great! The bed and pool was average! The beach was absolutely stunning and lovely to chill in. The service from staff was fantastic except for one of the security guys whom didn’t get the hint I didn’t need his help into my room - abit scary esp at night time.

Stayed in January 2024

Stunning resort, looks and feels like paradise, from our water bungalow we could see beautiful fish, starfish and turtles, very friendly staff, delicious food, comfortable bed, pillows were a little too thick for us so we got 3 smaller ones that instant, got a welcome cocktail in a coconut, an umbrella without even asking as it rained- everything was perfect!

Stayed in January 2024

It was very clean and modern and accommodated for all travellers with power points

Stayed in January 2024

We booked through Bookings.com and paid an amount for three people. When it came time to pay the bill we were charged extra as they said that there site only caters for two. I believe that this should be told before booking as we had a tight budget. We were charged an extra $216.00 American Dollars for our 15 yo son for three nights.

Staff were friendly place needs a little work. Food was nice

Stayed in December 2023

Having to pay for WIFI and it appeared we had to pay for coffee or extra fruit at breakfast

We loved our stay and we plan to return. The staff was uniformly outstanding in every way. They could not have been better. One person deserves special mention. Our waitress, Salia. We asked her for every meal when she was working. She really worked extra hard to meet our requests. She also must have thought she was back in school. We asked her every question we could think of about the surrounding areas and Samoa. We started saying “question” and she would reply “answer” and then proceed to give us the answer. We took up so much of her time we were afraid her supervisor would think she was not working, when she was doing exactly what she should have been doing-----giving her clients the best possible experience in every way! Whoever planned the resort deserves very strong credit. Rather than building the standard structures and dropping them into a beautiful environment, he brought the beautiful environment into the structures by building rooms and structures that blended with the environment I believe I saw the statement that instead of bringing the resort to Samoa he brings Samoa to the resort. And he does!! This is a resort for those who want to truly appreciate the beauty and culture of beautiful people living in a magnificent country.

Stayed in November 2023

We were welcomed like family, friendly, happy a loving environment with amazing experiences and things to see!! Rooms super clean, staff are happy to help. Will be back!!

Stayed in November 2023

Beautiful beach, clean room and the staff great

Super lovely spot with great amenities

Stayed in October 2023

The only constructive feedback that I'd provide is that the couch in my room was a little uncomfortable, but I just sat on the bed or the outdoor sun lounges. Honestly was not a big deal at all!

Coconuts Resort was phenomenal. The staff were welcoming and friendly, the view and beaches were stunning, the food here was divine and there was a wide array of things to do (snorkelling, kayaking, day tours etc). The rooms were clean, open and bright and was everything I hoped and more!

Stayed in October 2023

Even after paying for internet it didn’t work very good. A trade off for such a secluded spot.

Incredible location, beautiful beach, Service and food were affordable. Very kind staff

Stayed in October 2023

The property is very run down and seems like a once great property that hasn’t been maintained. The resort is very expensive for what it offers and unfortunately the overwater bungalows don’t have access to the water from the bungalow. There is very little vegan options and no mini bar or room service

Stunning location with crystal clear water

Stayed in October 2023

Wifi was not reliable & having to pay for non reliable internet was disappointing. It would have been good to be able to get drink or meal service away from the restaurant area (ie at the pool )

The views, ocean, staff & Saturday night festival

Stayed in October 2023

We actually had a great time here and If it was half the price I would rate it quite highly... but unfortunately Coconuts falls short of expectations for a resort at this price point. The rooms and facilities are somewhat 'tired' and things in general are just a bit amateurish and rough around the edges for what is pitched as a premium resort. Following our stay here we stayed four nights at Amoa resort on Savai'i, which aside from not having the beachfront location bested it in almost every other regard and was less than half the price.

Great location, spacious rooms and grounds, lovely beach, friendly staff, ok restaurant

Stayed in September 2023

Infested with bugs and overpriced for what it is.

Beautiful beach and outdoor gear to use

Stayed in August 2023

There was nothing a didn’t like

Everything was exceptional.. the staff, location, accommodation, food, service, pool, vibe, EVERYTHING.

Stayed in August 2023

Nothing

Beautiful property, gorgeous rooms and friendly staff. We had a beach front Fale and we loved it, so nice to go for a swim straight out the front.

Stayed in August 2023

Nothing at all ~ the property is amazing!

Beautiful, private, peacefully quiet and relaxing location.

Stayed in July 2023

We loved everything about it!

Amazing beaches, views, staff. The property is beautiful. The staff was so accommodating when we had to add another room the night we checked in, then we were able to move four of our party into the Villa Matai. Faafetai Lava Tala ma Lina for your assistance, also Fainuu (I hope I said his name correctly - he was the gentleman that met us the night we arrived) ma Okei for such friendly administrative help, especially Tony and his crew prepared delicious meals! We were there to connect with our ancestors, and Coconuts was the perfect place for us to relax and appreciate all that they sacrificed for us. Coconuts is part of the forever memories made of loved ones past; with loved ones present, for future loved ones.

Stayed in June 2023