We coudnt connect to chromecast, but wasn't too worried about it. Breakfast was ok and simple, though i wish there were more island dishes.

A beautiful and clean hotel. Friendly service all around each departments. I rocked up around lunch time and my room was ready which I was so thankful for. I also requested a late check was no problem, I really appreciated this. I had a beautiful view of the cruise ship from my window. Best location opposite the water, and walking distance to town. This is the first hotel I been to in Samoa that has an elevator. The lobby is so beautiful and well decorated. Thank you Lava Hotel, you all deserve a raise.

Stayed in November 2024

Maybe more shade around pool area

It was central to our needs for the trip

Stayed in November 2024

Location and Staff were always Pleasant and Happy to deal with! The Smiles and friendly nature cannot be matched!

Stayed in November 2024

Everything was beautiful, especially the meals. The staff were absolutely amazing and friendly

Stayed in July 2024

Husband and I had no expectations and just wanted somewhere to enjoy our time together. Lava met all our needs and can't think of anything we didn't like.

My husband and I loved everything that was in your evaluation PLUS the convenience of the restaurant onsite. So good! The Fiafia night was outstanding. Unfortunate the caterer wasn't able to make but such a great night. The swimming pool was amazing! Loved being able to come back to the room at the end of the day and take a much need dip. The breakfast was so good. Took the hassle away from going elsewhere to eat breakfast. The convenience of the airport shuttle was a bonus too. The wifi was awesome, no problems with vid calling home (Aotearoa) each night. There was loads of parking for our rental. Apia centre was so close, took husband and I, no more than, 10 minutes to walk into town. Special shout out to your staff! They were amazing. So friendly and helpful.

Stayed in October 2024

The Staff were amazing, made our first trip to Samoa very enjoyable and stress free

Stayed in October 2024

Hand towels and floor mat were not replaced during housekeeping clean if I had to nitpick

Comfortable, clean, privacy, necessities, home comforts available

Stayed in September 2024

The pool was nice but exposed to people eating if you wanted to swim lol

Modern clean

Stayed in July 2024

Staff were a bit slow, had to ask for everything- no initiative to clear glasses or ask if we needed anything

Good pool and our door area

Stayed in September 2024

The lack of gluten free menu options and the lack of advertised wine options. We were told "it's an old menu"

The open spaciousness of the downstairs area.

Stayed in September 2024

Modern new. We stayed at 3 hotels and the beds were so luxurious and much better comfort and quality that the other much more expensive hotels.

Service from the car park to the front desk to the wait staff and porters was excellent . Courteous. Friendly. Warm. Inviting. Attentive at all times.

Stayed in July 2024

Our room was very noisy due to the wind blowing through the slats at the end of the corridor. All night we heard a loud whistle. Great lunch on the first day but after that the quality of the meals dropped. Awful pizza

Good location and helpful receptionist during the day

Stayed in July 2024

Staff, service, food and rooms

Stayed in July 2024

Every thing from the arrival hospitality to the smiles on the workers faces.

Stayed in July 2024

None

Cleans and elegant continental b/f was very delicious

Stayed in July 2024

To me everything is aweome

The breakfast was good, the staff serving the breakfast every morning when I was a guest at your hotel were absolutely helpful, cheerful and always smiling makes you feel at home. The receptionists are also helpful and cheerful, they were absolutely fantastic....Fa'afetai tele and malo lava everyone. God bless!!

Stayed in July 2024

Breakfast buffet wasn’t great. Limited selection & most times the food was cold. The restaurant & bar are hit or miss. Sometimes the food & service are ok - other times it’s not. Long wait times & food is average. Got raw chicken & then waited 40 minutes for another meal.

Great location & facilities. The staff at reception were helpful with booking taxis etc. Rooms were clean & facilities were well maintained.

Stayed in July 2024

It was clean and easy to find

Stayed in June 2024

Nothing at all

Everything

Stayed in May 2024

Fairly expensive, no view from rooms, showers not hot

New, clean, good location to town

Stayed in June 2024

There was nothing to not like.

Location was an easy walk to town. Staff were all very friendly and helpful and breakfast was an excellent buffet.

Stayed in June 2024

Nothing

I loved everything , from the people to the room ! Everything was a 10/10

Stayed in May 2024

The chlorine level in the pool did not seem very high- not a deal breaker but made the water feel a bit odd.

Staff were very friendly and explained everything we needed to know up front. High cleanliness standard as well.

Stayed in April 2024

Everything accept the chromecast wasn’t available during my stay

Stayed in April 2024

Nothing

Friendly staff Excellent clean facilities Nice pool Great location walking distance to town

Stayed in April 2024