Struggle to rest on the nights of the live band. We enjoyed it but it was very late (mid night) 10.30pm at the latest could be more sensible.

Staff were awesome and very helpful.. location is perfect (heart of the city), easy to acess to everything.

Stayed in August 2023

Our room was nice but maybe have quilts on beds because price for a room kinder didn’t match the room. Single bed was really small & uncomfortable especially the mattress. Pool needed a really good clean and fix the broken tiles on pool because the broken tile cut my daughter’s toe

Staff were friendly Location was perfect close to everything we needed

Stayed in August 2023

there was no wifi, the remote for the aircon didn’t work. there were synthetic sheets on the bed which you don’t want in the tropics.

the price and it was in Apia

Stayed in August 2023

The pool was very good

Stayed in July 2023

Service can be improved

Great location

Stayed in June 2023

* - Rooms outdated, falling apart no drawers * - No shelving in fridge * - front of house staff look unhappy when you ask for any type of service/assistance.

* - Exceptional help from the luggage boys and room cleaners lovely. * - Rooms are spacious and good air conditioning. * - Good placement near central city easy access to all amenities.

Stayed in June 2023

Wasn’t much to dislike.

Room Breakfast and Pool 👍🏻 Friendly staff always smiling and being polite.

Stayed in June 2023

The service at the bar, they had no customer service, couldn’t speak english or samoan & she served the palagi’s before us, despite us being there before them. We only got housekeeping on our last day there.

Location, pool

Stayed in June 2023

Is the fact that we keep charging for the tap, by your mistake till our last day, we paid extra $21 for 3 taula's and it wasn't us as my husband n friends were paid cash every time, we clearly spoken to the morning shifts staff and explained. I think before you put any purchase in the tap confirm first with who's is actually staying in that room number to avoid conflict and misunderstanding. But overall we were satisfied with our staying and thankful for your hospitality. Faafetai.

Everything was perfect, the location, staff, rooms etc.

Stayed in June 2023

The staff in the kitchen. We always have to ask for toilet papers replenishment and towels, soaps and those for baths. Cups in the room not clean, tea not fresh. No remote for AC where Father was staying and shower was not cleaned

Breakfast was good, but staff need to put on some friendly smile and maybe some training on hospitality customer service.

Stayed in May 2023

The noise...no control after 10.00 pm people in the pool until 1.00 am

Location and price...

Stayed in May 2023

The beds in the room

The bar was really good

Stayed in April 2023

nil

spacious and have access to pool and parking area is ok

Stayed in May 2023

Refer to above

Location - amazing Staff - absolutely loved them Breakfast was delicious It was just when we needed our rooms replenished with stock or cleaned we missed a couple of days and had to enquire of it was getting serviced on some days. Love the staff who were super helpful and cheerful. Thank you so much

Stayed in May 2023

breakfast could use a makeover and also if your a light sleeper the earlier morning noise.

The location of the property is ideal. Rooms were nice and spacious.

Stayed in May 2023

Bathroom was not very clean needed to ask to have room cleaned. pool needed a lot of maintenance. Just a little run down

nice position, good bar, reasonable pub food.

Stayed in May 2023

air con wasn’t strong enough to cover whole room

there was a pool, live band and so convenient

Stayed in April 2023

Menu meal quality needs improving. Fish not available during stay.

Pool was great, breakfast was plentiful. 24 hour reception was great.

Stayed in March 2023

The rooms weren't as clean as we would have liked... with puddles on the bathroom floor and hair. There were a few things in the ad that weren't available (wifi, tour desk, rental cars onsite). We were also overcharged and I questioned it when paying but she said it was because it was in Tala not NZD... I've since messaged them and heard nothing back. The ad also states a 5 minute walk to Palolo Deep Marine Reserve when it takes 30 minutes + to walk there.

Great location and air conditioning, the staff were all very happy and welcoming.

Stayed in April 2023

Service (staff in reception) need more training how to serve the guests professional

Need to change some of the menu

Stayed in April 2023

Friendly staff and relaxed family run place.

Stayed in April 2023

Beds and staff

Location

Stayed in December 2022

The aircon in one of the rooms was leaking! We requested 1 extra bed in 2 rooms, they were matresses on the floor. One mattress was very very thin that you were basically sleeping on the ground.

The Accomodation was clean and tidy!

Stayed in March 2023

Didn't like how they only serviced your room every second day (Including Sunday which that day is understandable). You only get 1 towel per person per day. We were constantly waiting for clean towels or more toilet paper and had to go to reception and swap our dirty towels for clean ones most of the time. Breakfast was very very basic (toast, weetbix and a fruit). Staff at the bar / breakfast area had bad service. (Did the very minimal) and that's only if they were at the bar. (had to wait a couple of times). Only had a sheet for you to sleep in.

Love the relaxed atmosphere (not strict on the noise). Location is awesome, right across from the water (seawall) and next to a nightclub. Having the pool outside our rooms was amazing.

Stayed in March 2023

Overall cleanliness of the rooms is quite minimal & there wasn’t the little luxuries you’d normally expect from a hotel - complimentary shampoo & conditioner in shower etc. However for the price, it really is worth it, and a great option for a few days. Very close to a club next door that can be loud on weekends if you stay on the end!

Super close to town, has a great restaurant and bar too - loved the food! Pool was a great addition too. AC was very efficient in the room too - a massive plus!! Staff here are very friendly.

Stayed in March 2023