Manase, 00000 Manase, Samoa
#1 of 1 hotels in Manase
Guests' ChoiceBased on 412 hotel reviews
6.5Cleanliness
7.0
Comfort
7.2
Location
8.5
Facilities
6.7
Staff
7.7
Value for money
6.3
Free WiFi
8.3
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End of dialog contentReviewed: 21 October 2022
Mel
New ZealandThe mosquitoes, but that can’t be helped when your right next to the beach.
everything was pretty much there.
Stayed in October 2022
Reviewed: 29 September 2022
Tracey
New ZealandThe fale was poorly designed. We could hear every conversation from the room next door as the wall was very thin. There was only one bedside table and lamp which made reading at night nearly impossible for one of us. There were holes in the wall, the mosquito netting was broken, the tap in the kitchen sink was nearly falling out, we couldn't open the doors properly. The bathroom was a little grubby.
The hotel is in an excellent position with lovely little beach directly out from the fale. The staff were friendly.
Stayed in September 2022
Reviewed: 10 September 2022
Mairi
New ZealandDue to three years of COVID the whole place is in need of more customers and some maintenance- this is not surprising and didn’t worry us
Breakfast was fabulous. Turtles on our doorstep was beyond our expectations. I loved the bush walk. Staff were excellent
Stayed in September 2022
Reviewed: 3 September 2022
Philippa
New ZealandBed was uncomfortable
Loved the location and the relaxed rustic atmosphere. Staff were fabulous and very helpful.
Stayed in September 2022
Reviewed: 9 April 2025
Margaret
New ZealandLiked everything, disliked the pinacolada drink that was made for us it was mixed with bacardi instead of malibu which was off putting for us. And our chicken and chips dinner we ordered gave us all upset tummies.
Stayed in March 2025
Reviewed: 1 February 2025
Morrison
AustraliaLocation
Nothing dirty , refused to stay there.
Stayed in February 2025
Reviewed: 28 January 2025
Susan
FranceThe hotel cannot decide whether it wants to offer rest and relaxation to hotel guests or offer an open-air bar with loud music from 8 am onwards for the party crowd. At times, we could not hear ourselves speak outside when having a drink or a meal outside and had to ask the hotel to turn down the volume. The food served looked as if it had been frozen and was not always edible. Breakfast was poor, apart from the fresh fruit and tea. The bed in our beach fale was comfortable but there was hardly any room to walk around it and the lighting in both sleeping area and bathroom was poor.
The pool was lovely and partly shaded, which allowed you to stay in longer on a hot day. There was no beach but you could reach the sea by walking down some steps. The water was clean and warm.
Stayed in December 2024
Reviewed: 26 January 2025
Nancy
AustraliaLoved the facilities especially the swimming pool. Loved that there was a covered area and an open area so that whenever we wanted to swim in the shade we could always come under the shade.
Stayed in December 2024
Reviewed: 23 January 2025
Fiona
New ZealandI found it creepy and in disrepair- not many guests. My poor daughter was trying to brush her teeth in the cramped bathroom space when she spotted a huge spider the size of her hand next to her head. That traumatised her and she left straight away and stayed in our relatives’ accommodation down the road. I stayed with my brother in his fale as I was nervous. At 11 pm we were woken by a vicious cat fight under the floor boards. Shortly after I could smell a strong urine odour coming from under the floorboards. The swimming pool had broken sharp tiles at the bottom of the pool and it was murky. What was disappointing is that we wasted the money on substandard accommodation and for the same money we could have stayed at another resort which was totally the opposite experience down the road where our other relatives were staying.
The location was lovely.
Stayed in January 2025
Reviewed: 21 January 2025
Rose
New ZealandDerelict. Coulda’t stay there for 2 nights. Everything is run down. Doesn’t match the price. Unclean. Music too loud.
Nothing
Stayed in January 2025
Reviewed: 19 January 2025
Isla
New ZealandThe facilities were just about derelict - the pool had crumbling enamel and algae floating in it. The pool table was covered in mold. There were cockroaches and several stray cats everywhere. As a hiker I don't normally mind "rustic", but we were paying a premium to be there and ended up spending most of our time at other resorts for meals because the energy was so strange. We were "upgraded" without proper communication on the first night, and when we needed to stay another night due to our fale falling through they charged us at the upgraded rate without communicating this properly until check out. Hugely disappointed to pay $500 for what we understood to be a $320 room.
The kitchen staff were very kind and accommodating. The ocean view was beautiful, and it was a good location.
Stayed in January 2025
Reviewed: 17 January 2025
Riki
AustraliaNothing to like about this property.
Location was the only thing good aboit this property.
Stayed in January 2025
Reviewed: 15 January 2025
Mario
ItalyNot too much food variety due to the low season with very little guests in the property.
Great location. Right on the water. Friendly and welcoming staff. Great value for money. Clean and tidy. Excellent staff
Stayed in January 2025
Reviewed: 10 January 2025
Taumafai
AustraliaI was given a different room to what I booked and was charged at least AUD200 more. Staff service was poor. Our room was flooded on the first night. The couches had many stains and smelt bad. Shower was bad. Power cut at least once a day. Food overpriced for its quality.
Pancakes were the only decent thing for breakfast. The rest was awful, location is too far from the wharf.
Stayed in January 2025
Reviewed: 10 January 2025
Marina
AustraliaN/a
Beautiful accommodation, secluded beaches
Stayed in January 2025
Reviewed: 24 December 2024
Keiana
New ZealandNothing
Hospitality
Stayed in November 2024
Reviewed: 20 December 2024
Carey
New ZealandVery dirty stains on the bed nothing had been wiped or clean for a very long time went to order dinner the staff were sitting down asleep on the bar over priced
The beach
Stayed in December 2024
Reviewed: 17 December 2024
Christine
AustraliaCleanliness of rooms Food and drink lack of options Too many stray cats was very uncomfortable
Location only
Stayed in October 2024
Reviewed: 4 December 2024
Frank
New ZealandCounter service a bit lethargic. Misunderstanding regarding rooms because info on website not clear
Good location easy to reach right on beach so able to swim, clean.
Stayed in November 2024
Reviewed: 1 November 2024
Karla
United StatesThe power was out constantly. When the power goes out, you have no water to flush the toilet, can't shower, can't cook so no restaurant, no fan which is a killer and you can't run medical devices.
Location
Stayed in October 2024
Reviewed: 29 October 2024
Elliot
AustraliaNothing
Excellent service, the fale was great, lovely owner and cats. Must visit in Savai
Stayed in October 2024
Reviewed: 14 October 2024
Rebecca
New ZealandUnprepared, lack of communication, run down, lots of the place was closed off, limited menu, annoying cats
Close to other restaurants and dive Savai’i
Stayed in October 2024
Reviewed: 9 October 2024
Richelle
AustraliaThere was no hot water. There technically was Wi-Fi, just the staff didn’t know the password. There were multiple water leaks within the room. We had towels all over the floor. Water unfortunately leaked into our baggage. There was also rubbish in the shower from the previous guests, and the worst was we had no water from any of the taps in the morning. No shower, no toilet…. And no compensation for this lack of amenities. We also lost power at night and however we understand this may have been impacted by the storm. Oh, and crazy mouldy pillows!
Beach views! Nicely sized room, beautiful bathroom rock wall vibes.
Stayed in October 2024
Reviewed: 7 October 2024
Katherine
New ZealandOur stay was very disappointing, after many previous visits loving it at Stevenson's. The place is dated, with a lot of things needing repair in the rooms and around the property; one of our beds felt like it was going to collapse; our food was either late or burnt when we did eat there and there was no variety at all for breakfast; the sandy beaches we used to enjoy are no longer there, having been replaced with rocks; there were cats everywhere, including the kitchen...the service and quality of the property were not up to the high standards we have enjoyed there previously, which was a real shame.
Stayed in October 2024
Reviewed: 5 October 2024
Donna
New ZealandThe physical state of the shared facillities is just so disappointing sadly nothing like any of the photos shown ,we were very lucky to upgrade and the villa was beautiful and the beach in front amazing ,BUT not worth the total cost Stevensons is just so rundown if were able to get a refund and go we would of
Staff are amazing Lisa and co so welcoming so accommadating just brilliant Thankyou Fa’afetai ngā mihinunui
Stayed in October 2024
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