the room was quite basic. the bed was way too short - literally 180cm! - so my feet were sticking out.

choice of coffee and tea served. the space - i got a huge bedroom, with a couch and a desk.

Stayed in February 2025

Everything

Everything

Stayed in March 2025

the breakfast did not have a lot of variety

fruits

Stayed in January 2025

There was no parking

Place was clean

Stayed in December 2024

three parking is for free as a hotel guest, however there's times you can't find a parking lot at all.

Stayed in January 2025

I pay more to have a higher room but the place only have 3 floors. doesn’t make sense.

location

Stayed in October 2024

Area outside, especially the back where cars drop and pick up was a bit unkempt

Room was very spacious and clean

Stayed in December 2024

Very helpful personnel. Especially Mrs Sandiswa - thank you for helping.

Stayed in November 2024

A little pricey.

Lots of hot water, comfy beds, on a quiet street. Our room was huge, with a couch, desk, chairs. The restaurant was good and fairly priced. The shuttle took us down to the waterfront. The staff were very kind and helpful.

Stayed in November 2024

Noise from outside during the night

Room, clean and spacious

Stayed in October 2024

The TV network was frustrating as the TV was on and off and it was difficult to follow programs.

The room was very clean and tidy. Cleanness was exceptiona. The lady at the reception was also great and always available to assist.

Stayed in October 2024

The staff is good. Even when I gave them grief, they kept the standard and delivered. I look forward to stressing them more next time 😅

Stayed in September 2024

It is a wonderful hotel. It is at main market and safe. room are big and clean. service was superb and people are very friendly and helpful. Everyday they setup our room and clean the washroom. Coffee, tea and kettle are avaliable in room. Breakfast was good and in my case it was included in my bill. For lunch and dinner, you can order it and price is very cheap as compared to restaurants and food quality + quantity were good. I guess i did not face any problem and really enjoy the stay.

Stayed in August 2024

Very limited choice in the restaurant that was mostly empty most of the time; the only red wine "available" by the glass was actually not available.

Good location, close to the CTICC. Decent breakfast. Good value for money.

Stayed in August 2024

Even though the location is very central, it doesn't feel safe to walk around alone at night. All good during the day, when it is full of people and movement.

The room was very confortable with amenities such as TV, hair dryer, coffee, tea, and a small fridge. The breakfast was very complete. The receptionist helped me with any question I had.

Stayed in August 2024

A bit too much noise from the street. Bad sound and thermal insulatio of the room (but it was ok with heating on all night long)

Nice big room, very friendly and helpful staff. Large choice for breakfast

Stayed in August 2024

The hotel itself is situated in the city center and easily reachable. As a female solo traveller I did not feel safe in the area and would choose a different location next time. The staff however was very nice and helped me with everything I needed.

Stayed in July 2024

Location wasn't terrible but not great. If you park in the lot and come in the back, the door is sometimes locked, and not convenient. Also it's not the greatest looking area. One of the staff harassed my colleagues for a tip after he had already been tipped saying he hadn't been tipped to one of them, and the other one that he hadn't been tipped enough.

Room was so spacious and comfortable and clean! Staff was extremely friendly and helpful. Food was decent and a great price. Room price was great value!

Stayed in June 2024

The main door of the hotel is on a little pedestrian square, the taxi could leave only to the back door of the hotel where during the night it is dangerous.

The room was big, clean and the bed very confortable. The staff was very kind and helpful. The breakfast was really good and international. Recommended if you have a conference in the CTICC, 5 min walk.

Stayed in May 2024

The restaurant staff are poorly trained and not attentive at all and service is poor The breakfast is not great and what is on offer are not quality options and service is almost non existent There so also a lack of consistency on what one can get daily for breakfast

Central and convenient Staff at reception great Nice spacious tool

Stayed in March 2024

Everything was well organised.

Stayed in March 2024

The only thing, we ordered ice for the room and had to phone twice. Apparently we didn't open the door when they knocked!

Everything was good, friendly staff and service was good. Had a lively breakfast!

Stayed in March 2024

The only thing l would add would be brighter overhead lights above the bed, because l.like to read in bed! As a single, senior white female, l did not wander around the neighbourhood because the staff indicated that there could be concerns for my safety.

The cooked breakfasts were ample, with some variety each day. Cereals, bread for toasting and pastries were also available!, as well as fresh fruit and cold cuts. The staff members were friendly, helpful and accommodating! They were happy to store my cases in.the back office. The lifts were quick and quiet. Lunch and dinner were available and the meals were substantial and tasty! I always felt safe because there was always a security guard/porter on duty. There was a link to African Eagle Tours, which picked up passengers from Hollow on the Square. This was perfect for me and l did several of the excellent tours. Access to the coffee machine and fresh water was available all day, in the dining room, which adjoined the lobby and bar. The rainhead shower was very easy to manage!

Stayed in March 2024

The room was very spacious and had all the amenities. Breakfast was good with a buffet selection available. The hotel was very clean and perfect . However the location is not the best if traveling with female companions.

Stayed in March 2024