Rooiberg Road, 0480 Bela-Bela, South Africa
#3 of 36 hotels in Bela-Bela
Guests' ChoiceBased on 129 hotel reviews
9.1Cleanliness
9.6
Comfort
9.6
Location
8.8
Facilities
9.5
Staff
9.5
Value for money
9.0
Free WiFi
9.5
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We use a weighted review system which means that the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 14 April 2025
Joy
South AfricaNothing
We had a wonderful stay. The kids entertainment was perfect for my 6 year old. Our game driver Patrick was very knowledgeable about the local species. The staff were very helpful and friendly. They made my birthday trip very special with their surprises. Thank you I really appreciated.
Stayed in April 2025
Reviewed: 13 April 2025
Monakhisi
South AfricaThe stay was absolutely marvelous, Sello was our waiter and he was absolutely incredible and went the extra mile. The entire staff was amazing. The game drive with Patric was refreshing he went out of his way to accommodate.
Stayed in April 2025
Reviewed: 6 April 2025
Sidhika
United KingdomWe had the most amazing trip to the lodge. The game drives and our guide were exceptional. We saw most of the big five on our first game drive! The hotel is lovely. The rooms are huge, comfortable and furnished with great amenities. We loved our stay and would return in a heartbeat. Thank you so much. What a lovely lodge!
Stayed in April 2025
Reviewed: 30 March 2025
Mukhethwa
South AfricaNothing Perfect
The rooms are spacious and decorated with attention to detail 👌🏽Love the kids zone which is not common in most game reserves, making this a child friendly choice. The food was great, the staff always ready to assist. Vivi our guide was the best, we learnt a lot from our game drives and they were pleasant through out ✨
Stayed in March 2025
Reviewed: 25 March 2025
Sabine
GermanyNext room was very loud in the middle of the night. Reception sorted it out. At times it seemed more of a resort hotel than emphasis on busch experience. Beverage service could be improved.
The food was excellent as well as the room. Spacious and serviced twice a day. The ranger tours as well were very good.
Stayed in March 2025
Reviewed: 17 March 2025
Zanele
South AfricaNothing to fault at all! Everything was perfect!!
It is very peaceful and the service is at another level!!! Definately going back for longer!! Shout out to the amazing Staff!!! Esp Thelma and Lerato!! They went all out to make our stay extra special! Thank you so much!!!
Stayed in March 2025
Reviewed: 3 February 2025
Vhapfumi
South AfricaAbsolutely NOTHING
Tranquil environment attention to detail. Facilities are world class
Stayed in January 2025
Reviewed: 1 January 2025
Connie
South AfricaI loved everything
Above everything else, your staff was hospitable all round.
Stayed in January 2025
Reviewed: 16 August 2024
Michelle
South AfricaThe beautiful rooms, the layout of the camp and the staff were just exceptional
Stayed in August 2024
Reviewed: 13 August 2024
Nelisiwe
South AfricaThe service, accomodation and activities were top notch 👌, keep up the good work 👏
Stayed in August 2024
Reviewed: 13 August 2024
Ntokozo
South AfricaThe food was okay. I do think more options could have been offered but it sufficed for the weekend.
The property is beautiful and peaceful. Seeing the stars at night added an extra touch of serenity to the experience. April, our guide on the game drives, is very knowledgeable and gave us extra insight beyond the animal life. It was great to also learn about the flora of the reserve. He is gifted in tracking the animals and got us an up-closing viewing of the elephants. The drive to the top of the mountain to catch the sunset was the cherry on top of cake. Thank you for an amazing stay!
Stayed in August 2024
Reviewed: 12 August 2024
Natalie
South AfricaThe tourism fee caught me by surprise . Was a bit much pp , the swimming pool is ice cold , need a warm pool . Not much to do but lounge around Remind guests to bring board games for older kids
The full on board was amazing , game drive , friendly staff
Stayed in August 2024
Reviewed: 12 August 2024
Nthabiseng
South AfricaNone
Breakfast was excellent
Stayed in August 2024
Reviewed: 12 August 2024
Simone
South AfricaI feel the desserts were very limited - not enough variety.
lovely room, so comfortable! the outdoor eating area and pool was exceptional. the paddle court was just what my family loved!
Stayed in August 2024
Reviewed: 11 August 2024
Joseph
South AfricaNone
The rooms, the spa, outdoor restaurant and overall ambiance of the facility being 5-star. The game drives with Petro were top notch. The food was amazing and the staff extremely friendly and ready to serve anytime.
Stayed in August 2024
Reviewed: 4 August 2024
Samuel
South AfricaNothing that we did not like. I would recommend more non-dairy options at the lunch menu. Breakfast and dinner were well catered for. There were always options available as alternatives at all the meals. The chef was accommodating.
A wonderful staff that I highly recommend. The staff are warm and welcoming. The food was well made, tasty and fresh. The children loved the kids club, enough activities to keep them occupied in the day. The gym facility is ultra modern and well supplied, matches the commercial gyms. Rooms are clean and comfortable. The game viewing was exceptional, very knowledgeable ranger took us on several viewings. We sighted 4 of the big 5. Reception and restaurant staff are attentive. One can see the passion for the work. We enjoyed the spa as well. All in all, great service.
Stayed in August 2024
Reviewed: 29 July 2024
Dineo
South AfricaSomething to add on would be on the breakfast selection
I loved the restaurant and the Spa Rooms were very comfortable
Stayed in June 2024
Reviewed: 26 July 2024
Bethea
South AfricaExcellent
Stayed in July 2024
Reviewed: 22 July 2024
Petrie
United Arab EmiratesFood was nice but could do with a little improvement
Overall experience was amazing
Stayed in July 2024
Reviewed: 16 July 2024
Tumelo
South AfricaLefuno and the front of house team were exceptional. April is very knowledgeable about our indigenous plant species and the animals within the reserve and he is also very friendly and he made the game drive very informative and enjoyable. To the rest of the staff thank you for making our stay relaxing and pleasurable.
Stayed in July 2024
Reviewed: 1 July 2024
Thato
South AfricaThe experience was really great.
Stayed in June 2024
Reviewed: 27 June 2024
Kirsty
South AfricaMy third visit to Letamo and I can honestly say that it's one of the best lodges I have ever stayed at. Thank you for the special anniversary dinner and beautiful room. Staff were incredible and so thoughtful. We will definitely be back as soon as possible!
Stayed in June 2024
Reviewed: 25 June 2024
Molefi
South AfricaThe warm reception we got from all staff at the property. The game drives were epic, especially with Petros.
Stayed in June 2024
Reviewed: 24 June 2024
Phindile
South AfricaThe property must include the conservation levy on Booking.com, it shouldn’t come as a surprise upon check-in.
The suites are very spacious, with elegant finishes. The kids had adjoining rooms which was very cool for them. The staff are very friendly. The food is also very delicious 😋
Stayed in June 2024
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content