I did not actually stay here. I was about to get into the bed and there was a 1000 tiny bugs on the bed. They literally traumatized me, because I was itching the whole day after this. I almost sat on them but quickly saw them. Apparently it's due to the thatch roof and it's seasonal. And because the lodge has been around for a while. Shakira and Pieter basically told me this is normal in the bush and they harmless. If you ever seen fear factor, Google it, but that type vibe. So I left and was promised a full refund. 3 days later booking.com has gotten no response from them. Really disappointing for the caliber of lodge it is. I truly did not expect, first the tiny insects and two Letamo expecting me to fight for this. Really disappointing. Was at Babohi the previous night and best experience really enjoyed it. They ruined my Qwabi tour I had planned by simply not checking everything before showing me to the room. Those tiny insects traumatized me i could not get another room. Well I'm still waiting for my refund.

Stayed in March 2025

Service was very slow ,not very helpful

The game drive was epic

Stayed in February 2025

We didnt have hot water for most of the stay, so had to have cold showers. And bath our baby in cold water. After a day they eventually fixed the hot water but they called the wrong room to notify them (my sisters room) so we didn't actually know it was fixed. Also, highly recommend you only travel to this lodge with a 4x4 or high clearance vehicle as its rained a lot during our stay and the roads were not accessible by small cars.

The staff were all friendly, and they cater really well to kids. I also enjoyed the food.

Stayed in January 2025

At one breakfast there weren't enough tables for all guests. The breakfast chefs were not as good and overcooked most items. Although the food was delicious, we just found some items were cold when they were supposed to be hot. The guide was the worst and a hypocrite. Examples: At a Rhino siting we were told to be quiet, so as not to disturb the animals. He then chiefly started a massive and loud row with another guide behind us. He also raced everywhere to see a lion, missing out on all other animals, only to come to the "siting" to find nothing. He was well over the speed limit most of the time. He kept on making excuses for everything and blamed other guides. We go on quite a few safari's and know you never shine a light or flash in a diurnal animals eyes at night. He did this on numerous occasions, especially when new guests laughed at how the antelope bounded. He should know better! He made the trip very unpleasant. Unfortunately we know these lodges cater mainly for the overseas tourists, but they really should appreciate that local South Africans also support them. Perhaps put SA citizens in different vehicles than the tourists so that we can enjoy all the wildlife and not race through the park just to see nothing. The road getting to the property is very corrugated.

The staff were extremely friendly, especially around the breakfast/lunch/dinner area. The food was really exceptional - the chef and his team were very creative. The gardens are immaculate. Lovely pool area.

Stayed in August 2024

The chef....left a bitter sweet taste in my mouth...there was not enough options on his menu and that was a full board experience,and when asked of the minimum options he's response was very negative towards the guest

The staff made life very easy....a Special shout out to LEVI for his extra effort in making guests feel pampered much appreciated

Stayed in March 2024

if the roads to the reserve can be tared and maybe just from the entrance it can be gravel road.

Breakfast was nice and location is also fine.

Stayed in November 2023

The drive to get in and out of the property as it is a good 30km of gravel which is not a pleasure especially with non SUV vehicles

The service was great . Staff were friendly and very helpful . Food was good and the property was overall clean

Stayed in September 2023

the service wasn’t great, I also had food poisoning for one of the days and my back was riddled with bites from some insect which I suspect may have been bed bugs (I did tell the lady at reception who didn’t know what it was and only offered sunscreen to help)

the room was nice, and the gym was fantastic

Stayed in March 2023

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Stayed in April 2025

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Stayed in April 2025

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Stayed in March 2025

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Stayed in January 2025

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Stayed in December 2024

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Stayed in December 2024

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Stayed in September 2024

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Stayed in September 2024

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Stayed in October 2024

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Stayed in September 2024

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Stayed in September 2024

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Stayed in September 2024

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Stayed in September 2024

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Stayed in September 2024

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Stayed in September 2024

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Stayed in June 2024

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Stayed in June 2024