67 Reservoir Street, 7690 Franschhoek, South Africa
#40 of 64 B&Bs and Inns in Franschhoek
Guests' ChoiceBased on 158 B&B reviews
9.0Cleanliness
9.7
Comfort
9.6
Location
8.7
Facilities
9.6
Staff
9.5
Value for money
9.1
Free WiFi
9.0
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We use a weighted review system which means that the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 5 April 2025
Tore
South AfricaNothing special
Room and the service
Stayed in April 2025
Reviewed: 5 March 2025
Julie
United KingdomWe loved our stay here. Added bonus having a pool to relax in. We would definetely recommend staying here.
Stayed in February 2025
Reviewed: 4 March 2025
Jean
South AfricaNot quite close enough to walk into town. Breakfast lacked a bit of finesse. Shower in the bedroom with step down that caught us out occasionally!
Very large room and comfortable bed
Stayed in February 2025
Reviewed: 4 March 2025
Kevin
AustraliaSome of the chairs around the breakfast tables were very low. Being 6 foot three I still couldn’t reach my plate properly or comfortably.
The quietness
Stayed in February 2025
Reviewed: 21 February 2025
Mark
United KingdomAn outdoor pool shower would be useful.
The location was terrific and we loved the pool after our days out. The staff were wonderful and the breakfasts very well cooked with a great variety. The rooms were clean and spacious with excellent air conditioning.
Stayed in February 2025
Reviewed: 12 February 2025
Beverley
United KingdomNothing
What a gem of a property, we loved our stay here and will definitely return
Stayed in February 2025
Reviewed: 2 February 2025
Philip
United KingdomNot much really
Location was safe- just a bit of a walk from the centre but you get used to it and it was good exercise. Room was nice, new and spacious with good air conditioning. Breakfast was excellent as was the service. Nice well maintained pool and gardens.
Stayed in February 2025
Reviewed: 23 January 2025
Ana
SpainOne of the nights we stayed it was very windy and the ceiling shaked a bit, so as a light sleeper, it was a bit difficult to fall back to sleep because of the noise.
The Mirabelle Guesthouse is an amazing traditional but renovated house. Our room was spectacular and the fruits of the breakfast were delicious.
Stayed in January 2025
Reviewed: 13 January 2025
Chrissy
United KingdomLocation - just a tad too far out of town as couldn't really walk back to room as 15 minute walk up the hill in the dark and not advised to do so.
Tranquil setting. Very well laid out. Beautiful gardens and social spaces
Stayed in January 2025
Reviewed: 13 January 2025
Sue
United KingdomNothing
The, room was amazing with its terrace overlooking the pool area. The staff & breakfast were great & location 10 minute walk to the main strip or 2 mins in an uber.
Stayed in January 2025
Reviewed: 1 January 2025
Georgina
United KingdomOur bedroom had little insulation between the floor and reception below ie at 7.30 you could hear staff arriving and talking. Also a bit too much lengthy loud chat between staff/on their mobiles near the pool when trying to read or sleep!
Spacious pool and many sun loungers. Lovely staff. Easy to walk to restaurants.
Stayed in December 2024
Reviewed: 15 December 2024
Jan
BelgiumThe staff was very helpful and friendly! Beautiful scenery also! Kind Regards, Jan
Stayed in December 2024
Reviewed: 11 December 2024
Nicola
United KingdomOne evening we had a few visitors on the ceiling - flies - moths etc - so would advise not to go out and leave a window open
It was beautiful- clean - stylish and every room different . The staff were informative and helpful and the location was good .
Stayed in November 2024
Reviewed: 5 December 2024
Steve
United KingdomFriendly, clean and well appointed for a short stay. Lovely pool.
Stayed in November 2024
Reviewed: 30 November 2024
Valerie
CanadaThe wifi in the room was not good. But we could use it in the guest sitting area with no issues.
The room was beautiful, as was the entire facility. The breakfasts were amazing with plenty to choose from and very fresh fruits.
Stayed in November 2024
Reviewed: 26 November 2024
Alan
United KingdomNo complaints
Large room and bathroom . Lovely pool
Stayed in November 2024
Reviewed: 10 November 2024
Rachel
United KingdomIt was a short walk out of the centre, but it was really easy to get a taxi. Room was amazing, and it overlooked the pool. Request upstairs room for more privacy.
Clean, modern and amazing views. Staff couldn’t do any more to make our stay comfortable. Pool area great.
Stayed in November 2024
Reviewed: 2 November 2024
Nina
SwitzerlandSuper stylish, clean and cosy.
Stayed in November 2024
Reviewed: 15 July 2024
Sarahbass
South AfricaMirabelle is a beautiful guesthouse, excellent kind & helpful staff & lovely breakfast! Great location!
Stayed in July 2024
Reviewed: 21 May 2024
Leslie
South AfricaSpaciousness and comfort of the room
Stayed in May 2024
Reviewed: 23 April 2024
Nicolas
SwitzerlandNothing that I can think of.
The location of Mirabelle GH in Franschhoek is really great, amazing mountain views with sunrise and sunset visible from our large terrace. The rooms and bathrooms are very spacious and the breakfast, with a buffet and a hot breakfast of choice was at least 5-star!
Stayed in March 2024
Reviewed: 30 March 2024
Steve
United KingdomThere is a safe in the room, but very small - suitable for wallets, passports etc. No backup for load shedding, but just need to be aware of times and work around it.
We were a party of 8 and loved staying at Mirabelle, which exceeded our expectations. The property is up a quiet residential street a relaxed 10-15 minute walk from the centre of town. Bonita and the rest of the team are so friendly and accommodating, yet completely unobtrusive. Our room was on the upper floor and was very nicely appointed with a pool view with its comfortable loungers, and our room also had its own large terrace. Breakfast was well catered especially for our group who had a range of dietary requirements. Very relaxed and safe place to stay where we would love to stay again.
Stayed in March 2024
Reviewed: 25 March 2024
Corbett
South AfricaNothing
Breakfast very good Room super
Stayed in March 2024
Reviewed: 24 March 2024
Mmk_sa
South AfricaWe did not get the room on the upper floor that I carefully selected (and is depicted in my booking). Our room was fine, but a huge issue was the noise from people walking on the level above. There is no insulation and it is very loud. It was worst on our first night, when the guest above were clearly insomniacs and walking about (and waking me up) constantly. The second night with different occupants was much better, but still not great. It is a huge issue - a carpet or foam matting should be installed to limit the noise.
The guest house is a very pleasant 10-15 minute walk from the main road (go via the more pleasant van Riebeeck street). The room was very well appointed, the pool is lovely with very comfortable loungers and the breakfast was great.
Stayed in March 2024
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content