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  5. Reviews of Mirabelle Guesthouse

Reviews of Mirabelle Guesthouse

67 Reservoir Street, 7690 Franschhoek, South Africa

#40 of 64 B&Bs and Inns in Franschhoek

Guests' Choice

Review score

Based on 158 B&B reviews

9.0

Score breakdown

  • Cleanliness

    9.7

  • Comfort

    9.6

  • Location

    8.7

  • Facilities

    9.6

  • Staff

    9.5

  • Value for money

    9.1

  • Free WiFi

    9.0

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Showing 76 – 100

  • Reviewed: 27 November 2022

    9.0
    Night away in Franschhoek
    • Leisure trip
    • Couple
    • Superior King Room
    • Stayed 1 night
    • Submitted via mobile

    Nothing

    Excellent service. Staff went the extra mile throughout our stay

    Stayed in November 2022

  • Reviewed: 12 November 2022

    10
    Great stay
    • Leisure trip
    • Couple
    • Superior King Room
    • Stayed 2 nights
    • Submitted via mobile

    .

    very friendly staff, spacious room and bath

    Stayed in November 2022

  • Reviewed: 7 November 2022

    9.0
    I stayed one night and it was a wonderfully restful night
    • Business trip
    • Solo traveller
    • Superior King Room
    • Stayed 1 night
    • Submitted via mobile

    liked it

    Beautiful old house with lovely garden features.

    Stayed in November 2022

  • Reviewed: 4 November 2022

    9.0
    Cute hidden gem with the best staff and super central.
    • Leisure trip
    • People with friends
    • Superior King Room
    • Stayed 1 night
    • Submitted via mobile

    N/A

    Well equipped and spacious room with everything you need! The friendliest staff out there. We stayed in Room 1 which is outside the main house and is such a beautiful suite. Pics don’t do it justice.

    Stayed in October 2022

  • Reviewed: 2 October 2022

    9.0
    Beautiful and comfortable
    • Leisure trip
    • Group
    • Superior King Room
    • Stayed 1 night
    • Submitted via mobile

    beautiful property and very hospital host and staff

    Stayed in October 2022

  • Reviewed: 12 September 2022

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Standard Queen Room
    • Stayed 1 night

    nothing

    The location was in good place

    Stayed in September 2022

  • Reviewed: 5 September 2022

    10
    Amazing!!
    • Business trip
    • Solo traveller
    • Standard Queen Room
    • Stayed 1 night

    I have nothing to complain.

    Had an amazing stay at Mirabelle. The accomadation was very comfortable, friendly staff and a tasty breakfast. Would highly recommed it!!

    Stayed in August 2022

  • Reviewed: 25 August 2022

    10
    Amazing Stay at Mirabelle
    • Business trip
    • Solo traveller
    • Superior King Room
    • Stayed 1 night
    • Submitted via mobile

    Wow, what a amazing stay. Elmarie is so welcoming and friendly nothing was to much for her during our stay… will be back…

    Stayed in August 2022

  • Reviewed: 28 February 2025

    7.0
    Lovely setting close to Franschhoek.
    • Leisure trip
    • Couple
    • Standard Queen Room
    • Stayed 1 night
    • Submitted via mobile

    Noisy staff! No sign of any management.

    Beautiful setting in lovely garden.

    Stayed in February 2025

  • Reviewed: 4 November 2024

    7.0
    Comfortable. Water was not replenished in the fridge . And we had to ask for face cloths on second day as they were not
    • Leisure trip
    • Couple
    • King Suite with Balcony
    • Stayed 2 nights
    • Submitted via mobile

    No ash trays! Even a cigarette in a remote corner was prohibitive.

    Best part was the pool 👌

    Stayed in November 2024

  • Reviewed: 20 May 2024

    6.0
    Fair
    • Business trip
    • Couple
    • Superior King Room
    • Stayed 1 night

    The breakfast was very poorly served. We arrived to find no fruit left, and we were told there is no more fruit. No bowls for yoghurt, no serviettes on the table, our breakfast arrived but the toast arrived halfway through the meal. We had to ask for milk for our coffee, other guests had to get up and go to the kitchen to ask for what they wanted. Three members of staff were laughing and talking loudly in the kitchen, and not looking after the guests. The breakfast was good, but not hot. Although we had a lovely room, it was close to the kitchen so we woke up early to a very strong smell of bacon frying. If you don't eat bacon, it is not pleasant at all. Disappointed in the way the staff handled the breakfast service.

    It is a lovely guesthouse and conveniently located near town, it has lovely views of the mountain.

    Stayed in May 2024

  • Reviewed: 6 February 2024

    7.0
    Nice but won’t be back due to air con issue and no response
    • Leisure trip
    • Group
    • Standard Queen Room
    • Stayed 1 night
    • Submitted via mobile

    I had 5 rooms booked the night before my wedding with my bridal party. One of the 5 rooms the air conditioning was on but not cooling down the room. The room was so hot that the ladies had to stay in my room with me (on the sofa). I contacted the owner asking for a refund and nothing. Shame as the rest of the stay was nice.

    Clean rooms and very friendly staff.

    Stayed in February 2024

  • Reviewed: 21 April 2023

    7.0
    friendly staff and close to town. ok deal for money
    • Leisure trip
    • Group
    • Standard Queen Room
    • Stayed 3 nights
    • Submitted via mobile

    - rooms (parts) could have been cleaner - old house = hearing people walking above (loud)

    - staff friendly and helpful - very nice breakfast selection (especially muffins & omelette & Joghurt) - location area felt safe and was close to town (10min walk)

    Stayed in April 2023

  • Reviewed: 9 March 2023

    6.0
    comfortable and accessible location to all amenities
    • Leisure trip
    • Couple
    • Superior King Room
    • Stayed 2 nights
    • Submitted via mobile

    the building work taking place next door prevented peace and quiet whilst sat outside

    clean and spacious room the host Elmarie was wonderful - so helpful and courteous

    Stayed in March 2023

  • Reviewed: 2 March 2023

    6.0
    chap but on a building site
    • Leisure trip
    • Couple
    • Superior King Room
    • Stayed 1 night
    • Submitted via mobile

    it’s basically adjoining a building site so noisy at the pool and builders walking by and looking at you. no notice from property this was the case. room is dusty and needs a deep clean

    big spacious room, lovely breakfast and nice staff

    Stayed in March 2023

  • Reviewed: 21 February 2023

    7.0
    Good
    • Leisure trip
    • Couple
    • Superior King Room
    • Stayed 1 night
    • Submitted via mobile

    location, clean, pool, comfortable

    Stayed in January 2023

  • Reviewed: 17 February 2023

    6.0
    comfortable, great , welcoming service. . good oid facilities, clean and well furnished . unfortunately the building w
    • Leisure trip
    • People with friends
    • Standard Queen Room
    • Stayed 2 nights
    • Submitted via mobile

    new building in the garden obscuring the view . workers on site , lack of privacy, noise from building site. deceiving photos !

    clean , good standard , well appointed, comfortable, old cottage thatched building , traditional feel fabulous breakfast with first class , friendly service.

    Stayed in February 2023

  • Reviewed: 22 January 2023

    7.0
    Good
    • Leisure trip
    • Solo traveller
    • Superior King Room
    • Stayed 3 nights
    • Submitted via mobile

    They are building 5 additional rooms on the site. It looms over the property and the constant building noise (Monday-Friday until about 4pm) really spoilt my time there. I feel they should pre warn you about this. The load shedding can’t be helped but they could have a generator. They brochure says that wifi is available at all times, but it is not. It is an older building and does creak a lot. Housekeeping was somewhat odd: i left my towels on the shower floor as instructed as I wanted them replaced but the staff thought because they were folded that I was just happy with re using them. The location is a fair distance from the main area and in the dark is I feel too far to walk. Without a car, I would not stay here.

    Female staff were all lovely, especially Elmarie (sp?).The Male Manager (Peter) seemed completely disinterested in the guests. He just seemed to bark orders at various people around the site. I understand he oversees several properties in the area. Room (suite 1) was large, clean and comfortable though quite dark. Breakfast is vast so don’t order too much. Pool area is very pleasant though spoilt by the building work noise. I did get a very reasonable price on booking.com so it sis offer value for money.

    Stayed in January 2023

  • Reviewed: 29 September 2022

    7.0
    Good
    • Leisure trip
    • Couple
    • Superior King Room
    • Stayed 1 night
    • Submitted via mobile

    It didn't feel like it quite lived up to the price, I paid nearly 2000 for a room that didn't feel very private and for a door that didn't unlock, I had to phone the property manager and get him to come through while my fiance froze in the cold. A hotel room would go for less and be a bit more accessible.

    The location was nice and central, the food was amazing and the staff were exceptionally sweet and accommodating.

    Stayed in September 2022

  • Reviewed: 14 March 2025

    9.0
    Superb
    • Leisure trip
    • Couple
    • King Suite with Balcony
    • Stayed 3 nights
    • Submitted via mobile

    There are no comments available for this review

    Stayed in March 2025

  • Reviewed: 3 March 2025

    9.0
    Superb
    • Leisure trip
    • Couple
    • King Suite with Balcony
    • Stayed 4 nights
    • Submitted via mobile

    There are no comments available for this review

    Stayed in March 2025

  • Reviewed: 25 February 2025

    9.0
    Superb
    • Leisure trip
    • Couple
    • King Suite
    • Stayed 2 nights

    There are no comments available for this review

    Stayed in February 2025

  • Reviewed: 15 February 2025

    9.0
    Superb
    • Leisure trip
    • Couple
    • King Suite with Balcony
    • Stayed 3 nights
    • Submitted via mobile

    There are no comments available for this review

    Stayed in January 2025

  • Reviewed: 3 February 2025

    9.0
    Superb
    • Leisure trip
    • Couple
    • King Suite with Balcony
    • Stayed 3 nights
    • Submitted via mobile

    There are no comments available for this review

    Stayed in January 2025

Showing 76 – 100

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