Everything was nice

Stayed in September 2024

Place was very clean, stuff was very helpful. Overall we had a great time. Breakfast was fresh and well prepared. I love MY CHILLI OMELETTE

Stayed in August 2024

Very friendly and professional staff, nice, clean and cosy rooms

Stayed in May 2024

Old, bad smelling towels, clogged evacuation in the shower

Pool, location

Stayed in April 2024

No issues all was good, nice breakfasts helpful staff, clean rooms no compliants

Stayed in March 2024

FULL OF LIES ON THE FOOD MENUE 1 THE FOOD WAS HORIBLE THE STEAK WAS HARD 2 ON MENUE ((RIBS GRILLED TO PERFECTION)) BUT GOT FRIED RIBS 3 ORDERED PERI PERI CHICHEN GOT A ROASTED CHICKEN THAT THEY JUST PUT ON SOME GRILL TO MAKE AS IF DESPITE ORDERING 1H30 BEFORE

Staff was polite

Stayed in February 2024

Internet slow

H

Stayed in November 2023

Nothing

Staf Equipements Place

Stayed in November 2023

The towels looked nasty. There were no face towels in the room on some days. There was also a sewer odor both in the passage way and in the bathroom which made the stay unpleasant.

Location and friendly staff

Stayed in October 2023

I had booked this remotely as a birthday present for my sister as an overnight stay They did not complain at all They had a good time Every thing ran smoothly with regards of payment as I was not local

Stayed in August 2023

Nothing

Excellent customer service, very good food, clean surroundings, very nice rooms and spacious

Stayed in June 2023

Bathroom smell . it had a bad smell

breakfast was fair

Stayed in May 2023

No communication regarding booking and being moved at the last minute

Arrived for my reservation, which was paid upfront, only to be told that there was no room for me due to overbooking and I was moved to another hotel

Stayed in May 2023

Could have been better protein varieties

Good breakfast, loved the bread and pastry varieties!

Stayed in May 2023

na

Nice breakfast, very convenient location, spacious room, comfortable beds, excellent customer service by staff members.

Stayed in April 2023

I would recommend calling or going in person to confirm your booking after booking online. Despite booking through Booking.com several days in advance, I was called the evening of the day we were supposed to stay to be told that they were fully booked and did not have a room available. We were already on our way but were not offered any help/alternatives and this was both inconveniencing and disappointing.

Stayed in April 2023

Bathroom couldn't flush, also noticed several other guests that were reporting the same issue at reception the following morning. When the toilet did flush the water filled up to the top and would not reduce. Also the balcony floor was covered in creatures/mosquitos, it's almost as though it hadn't been cleaned for months. Had to check-out early and move to another hotel.

Friendly customer service at check-in

Stayed in January 2023

Nothing

Nothing because I was not offered accomodation, I was sent a message that they were doing maintenance and I couldn't find accomodation easily in Lusaka .

Stayed in December 2022

The aircon in room 118 is not working

Stayed in October 2022

The Hotel is fairly new, but itºs not well maintained, my shower was broken, I reported in the first day but nothing was done in all the 4 days of staying. Towels are old and rip in most of the cases and when they clean the room they forget to leave a new set, i had to call to request towels every day of my stay. They also forgot to send the Shuttle on my arrival day.

Breakfast was ok, but it requires more attention to detail, no cheese was offer and presentation can be really better, maybe more staff training and revamping the way the presentation is layed.

Stayed in October 2022

Excellent value for money.

The size of the room, bathroom and especially the shower were bigger then usual therefore making my stay very comfortable. Not eating red meat and pork the chef prepared fish for me for breakfast and lunch for 5 days. Thank you so much 😊

Stayed in October 2022

serving the same breakfast over and over again. it came to a time where you will get bored of getting out of bed

The staff were good except for the management.

Stayed in September 2022

The hotel has clean room. The bed sheet and pilow were clean. I appreciated front house staff for helping out wheni need things like charger etc. The food in the restaurant is reasonable.

Stayed in August 2022

Had plenty of mosquitos in the room, the toilet tank was leaking water and sounding like I am camping by a creek, the breathers were releasing dump smell. Some maintenance is definitely needed for the bathroom.

The selling point of this accommodation is the location, size of the rooms are great and the staff is helpful. Breakfast is OK, would appreciate filter coffee vs instant.

Stayed in August 2022