The heat. The disturbing scenery of mechanics seen from room 207.

Comfortable rooms. No noise.

Stayed in November 2023

1. The hotel doesn't have catering services so plan for meals 2. They don't have laundry services but can outsource drycleaning for you buy you do your own ironing 3. There not much space or lounge area 4. Good for business if your business is in town but otherwise it's smack in the middle of town

The rooms are very clean, the staff are friendly and the shower 🚿 is very good!

Stayed in November 2023

Room clean

Stayed in October 2023

Facilities

Great

Stayed in September 2023

Too much noise from the road No breakfast, you have to organise it separately at a nearby coffee shop, that’s a bit inconvenient

Staff was friendly and helpful, rooms were very clean

Stayed in September 2023

Early morning noise from the traffic outside..

Room was clean,and well decorated .there was good wifi connection

Stayed in September 2023

The room I was in, had a problem with the shower cubicle. It seems the design lets water spill on the floor and had to mop after bathing. However on reporting, they responded immediately and made sure the saty was pleasant still.

The hotel is very clean and always smells fresh. The setup is spacious and airy. Despite it being located along a busy area of traffic, the moment you are inside, it's just peaceful. Enjoyed my stay.

Stayed in September 2023

- Meals not good for diabetics - Towels----could do with two or three sizes.

Staff support was very good.

Stayed in September 2023

the hotel located in the main road so the noise of road is always around till around 12 am and from 6 am i am an early bird so for me it was fine- but if sleeping with noise is an issue for you :) i wish they have bigger sitting area near the reception

the location was wow for me - it is in the main area walkable to the main places around CPD and the market , the staff was professional - they allowed me to chk in early and i left my luggage's around after i chk out - the room was clean with warm water, coffee , tea, water , tv, wifi are all available , i loved the view of the rooms it is facing the main road , so you can see the active road , fast food is in the downstairs near you - the hotel remind me of IBIS style but with bigger room here

Stayed in August 2023

There is no heater in the bedroom

The stuff

Stayed in July 2023

The fan was a bit noisy on this visit, like it needed a service.

The friendliness and willingness to assist you with any queries you might have.

Stayed in July 2023

The hotel is situated on a very busy street the amount of noise was insane. Even inside the room ... Also, i booked this hotel as on booking it states that there is a shuttle service to the airport .... No such thing! you have to take a taxi

The staff was super friendly they went above and beyond to help me out. The room was clean and comfy.

Stayed in June 2023

I think breakfast should be part of the package

The experience was good

Stayed in June 2023

the location is not so good because there is many noise on the road

The room is good.

Stayed in May 2023

This hotel is very close to the main road hence there is small disturbance during sleeping.

There must be more Breakfast options in the hotel itself. For Travellers breakfast is the first point to start the day.

Stayed in April 2023

A very noisy room. The constant banging of the restaurant door below the room. Two cockroaches were running around the room!

Stayed in March 2023

never had breakfast

not applicable

Stayed in March 2023

Lack of some ameneties. The water took a long time to get hot so felt wasteful waiting to have a warm shower. Depending on room location it can get loud at night but wasn't too bad.

City location but not right in the middle of the city. Staff were great, super friendly and helpful. Rooms were clean and looked new so felt comfortable.

Stayed in March 2023

Location is very convenient but given to noise since it's in a busy part of town. Sound proofing could be improved but it's completely tolerable; I still had a solid night's sleep. The shower in my room drained slowly.

It doesn't have bells and whistles but it is clean with modern, relatively new fixtures. Good (free) wi-fi. Professional staff. If you need to be in town, this is an ideal location. There's a coffee shop and one fast food takeaway (fried chicken) on the premises. Off-street parking is available for guests.

Stayed in March 2023

It’s a basic hotel in downtown Harare (an area you should avoid unless you really need to). The service at the hotel was exceptionally good. The reception staff were incredibly helpful and professional.

Stayed in March 2023

we need a fridge

it was convenient to town centre

Stayed in February 2023

The space

No air-conditioning

Stayed in January 2023

need to add fridges in the bedrooms

nice and clean,friendly staff.

Stayed in February 2023

the linen had stains, there is a roof leak in room402. an aircon on the reception would be nice

Stayed in February 2023

Staff are very professional, friendly, welcoming and very helpful. Nothing is ever too much, from the General Manager to Reception and Housekeeping teams. Special mention for Tawona and Kingdom who consistently deliver great customer service. Facilities in the hotel are maintained to a very good standard and the hotel is in an ideal location and easy to get to.

Stayed in January 2023