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Entertainment was brilliant at night and the staff were so helpful

Amazing value, so many options even gluten free options. Hotel was amazing staff are so helpful

That there is a breakfast option

The accommodation is top class. The suites are really in keeping with the castle itself.

Nice and spacious house highly recommended for a couple or group...we had great relaxing holidays.. thank you

We thoroughly enjoyed our stay We have stayed in the hotel in the past but it never dissapoints.We will be back.

Nice pool, sauna and beautiful view. Room is clean, spacious and quite. Bar is good, we have great dinner there. Staff is lovely and helpful.

Beautiful Hotel on arrival was given the key to the wrong bedroom. Enter the bedroom with people already in the room had to go back to reception. This took over an hour was given a beautiful room 114 because of the mistake with room 108 . Our new room was lovely and clean but was cold. There was no heating in it for the first night we stayed the breakfast next morning was beautiful, then on Sunday morning around 12 o’clock someone from staff kept knocking on the door next to us and shouting we tried to ignore but it continues and continues that evening. We had a beautiful meal in the restaurant and the staff were pleasant and couldn’t do enough and the room was beautiful and warm Sunday night Monday morning waking up the room was also warm. The radiators were hot and we went for a beautiful breakfast served by beautiful staff and very helpful when I was checking out I was met by one of the staff to be told that I had to pay for the breakfast which I did ,but in the back of my mind from when I was booking the room, my understanding was the breakfast was with the deal since then I’ve been looking up to see is this true or untrue but I cannot figure it out I’m selling this story because it is what it is overall I am happy we stayed there we will stay there again but it would be unfair of me not to mention the things that happened but I wanted. I want to be clear that this would not put me off from staying there. fantastic location fantastic facility and the meal and hospitality was very good. Yes there was a mixup with the room which was embarrassing. There was a lot going on in the lobby when we arrived. This might have added to the confusion. Many thanks

Great location, great food, great room! The windows and public areas could do with good deep clean, otherwise we were delighted with the Riverbank. Highly recommend the bar food.