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the staff was friendly and accomadating

Beautiful area, with a beautiful little beach. Quite remote, so don't expect a lot of restaurants and bars, but it is very peaceful. Staff were welcoming and friendly, and Luis even took us to Casa en el Agua to have a fun "night out". Highly recommend, a very great experience.

Friendly service, great staff, love that its secluded and peaceful. Food is delicious.

The natural beauty of the island is there. No complaints on that. The hotel is in need of maintenance. The room we stayed in was not properly cleaned. There was a colony of ants walking on the AC and fan cables in the corner of the room when we checked into the room. I had to collect ants from the bed. They were everywhere. Don’t eat in the room because the ants come to the crumbs. I told the hotel staff that there are ants in the room, only then they cleaned the cables where the ants were walking. Still, why didn’t they clean this BEFORE we checked in, I don’t know. The floor of the room had sand. They also don’t clean the rooms every day, so there is no daily room keeping. It just gets more and more dirty with all the sand and sea stuff, which is not really avoidable on a tropical island. The shower does not have a shower head, it is just a pipe sticking out and you get your shower water from there. There was a bucket of water, which collected the condensated water from the AC unit, inside the shower, and there were some larvae like insects in this water moving/swimming?! They didn’t even bother to empty this bucket before we checked into the room. It was disgusting. Everything inside the room looks old and worn down. The fan was also very dirty, I wonder when was the last time they ever dusted it. Outside, within the boundaries of the hotel, you can see trash on the ground. Staff does not bother to pick them up. I collected several trash from the groud and put them in trash bins because it was bothering me so much after a couple of days seeing them laying on the same spot. There is also occasional dog poop on the grass, because, oh, there are TWO dogs in the property. They are not entirely domestic dogs, the staff seem to feed the dogs but they don’t really take care of the dogs other than that. If you are scared of dogs, there are two semi stray dogs that you will see every day during your stay. They will come to you. They will touch you/ sniff you.

Loved the peacefulness, the sunsets, great music entertainment ,friendly staff and it was good to beable to kayak to another island..

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