Busca hoteles en Cahokia

No está al nivel de un BEST WESTERN

Nada en particular. Solo estuvimos una noche

Todo

Habitacion grande, con baño grande y cama comoda.

Todo estuvo muy bien

La habitación estaba bien adaptada a silla de ruedas, las camas son cómodas y el hall es impresionante y las instalaciones del hotel buenas.

Excelente desayuno buffet muy variado. La suite era enorme, muy luminosa y cómoda. Por la tarde había un pequeñño cóctel (de cortesía) en el que servían vino, cerveza y algunos tragos además de algunos snacks.

Estábamos en el centro. Nos quejamos y la manager fue muy amable y cambiaron un poco

Está al lado del hospital, incluso tiene una pasarela que lo comunica.

NOTHING!!!! Serious Contractual Breach and Unfair Business Practices – Legal Action Pending I wish to formally express my utmost dissatisfaction with the management and service received at this establishment, which has engaged in practices that, in my view, could be considered both abusive and fraudulent. Firstly, despite booking a stay with breakfast included, the hotel proceeded to charge us an additional €90!!!! Furthermore, we were asked to sign documents under the pretext of a simple room verification, which later resulted in unauthorized charges to our bank account. These charges were made without a clear explanation or valid justification, constituting a blatant violation of our consumer rights. We are currently in legal proceedings with the hotel to recover the amounts wrongfully charged, which demonstrates the severity of the situation. The lack of transparency in billing and the unauthorized charges may constitute a clear breach of consumer protection regulations. Additionally, the treatment received from the front desk staff was entirely unacceptable. We were met with distrust and unprofessionalism, to the extent that when we requested the name of an employee to file a formal complaint, they deliberately evaded the question, responding: "I have no name." Such practices not only tarnish the reputation of the Hilton brand but could also be subject to legal action from affected consumers. I strongly urge the hotel management to immediately rectify this situation by issuing a full refund of the improperly charged amounts. Should I not receive a response and resolution within a reasonable timeframe, I reserve the right to pursue the appropriate legal actions to defend my rights.