Guest Houses in Waterloo

There was complimentary coffee/tea and milk/ sugar provided, as well as spices for any cooking. The location was great. Carol was friendly and welcoming, the house was very clean and attractively furnished, with indoor and outdoor shared areas for sitting/ relaxing.

Very friendly and helpful host (Helen). Easy going and comfortable.

Everything is perfect, the freshly made breakfast is delicious,.

The reservation process, support stuff, check in and check out process is very smooth. The location is great.

The unit wasn't properly (professionally) cleaned at all, Lets talk furniture and curtains....The cleaning staff lack attention to detail. There were long black hairs found throughout the unit, worse in the bathtub and bathroom floor, both of us have buzz cuts and our dog is a short haired schnauser and just had a short haircut. Theyre not ours! There's a spiders nest and web in the corner of the livingroom, I hate spiders. The dining table chairs were stained and dirty, the couch could use a good steam clean as well. We had to clean down the refrigerator handle, there was stuck on hardened food. The curtains within the unit could use a good cleaning. The kingsize bed wasn't comfortable at all. Right side of bed is indented from a larger guest or multiple guests who have damaged it over time. There are no mats for your boots or shoes during Winter when you enter the unit, resulting in water on the floor which we attended to and used one of our own towels as a mat during our visit. The shower is soft water and the base of the tub doesn't have a bath mat nor no slip strips to prevent a wipe out. You take your shower with your life in your hands. I'm not young and have back problems, I showered once during our 3 day stay. It was too dangerous. Some positives, It's close to necessary shops and services which is nice. There is free parking, however very tight. Another guest parked so close to us, we had to get into the drivers seat via the passenger seat. The unit comes equipped with a coffee maker, kettle and toaster. Dishes and cutlery are also available. The unit also had coffee and tea which was a nice. The bathroom had body soap and shampoo, we travel with our own but is good for people who may have forgot or don't regularly travel with these items. One other issue was we could hear other guests having a full blown argument in the unit below us. Sound travels and is intrusive.

Quiet