Located in the center of Al Ain, Four Points by Sheraton Al Ain is in direct conjunction with Hili Mall. The three-story mall features about 120 retail outlets. The property also offers an outdoor pool, a fitness center and a tennis court. All units include a flat-screen TV and modern interiors. The suites include a living area. Featuring a shower, private bathrooms also come with a hairdryer and free toiletries. A choice of three food and beverage venues as well as 24 hours in room dining for additional room comfort to satisfy all tastes and moods. A daily breakfast is served at the restaurant or in the room. Room service is available 24 hours. The conference area features 7 flexible meeting rooms, all fully equipped with the latest audio-visual equipment and expressing a friendly and modern atmosphere. Guests can keep fit and unwind at Zeus with leisure, sports and health state-of-the-art facilities. A tennis court, outdoor swimming pool and kids' playground are there to keep everyone entertained. Hili District is a 5-minute drive, and Al Ain Airport is 9.9 mi away.

Couples in particular like the location – they rated it 8.8 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Four Points by Sheraton
Hotel chain/brand
Four Points by Sheraton

Property highlights

Top Location: Highly rated by recent guests (8.8)

Want a great night's sleep? This hotel was highly-rated for its very comfy beds.

Breakfast Info

Continental, Full English/Irish, Vegetarian, Vegan, Halal, Gluten-free, Asian, American, Buffet, Breakfast to go

Free parking available at the hotel

Loyal Customers

There are more repeat guests here than most other properties.


Availability

Select dates to see this property's availability and prices

Room Type
Number of guests
 
2 twin beds
1 king bed
2 twin beds
1 king bed
1 king bed
2 twin beds
1 king bed
1 king bed
1 queen bed
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Guest reviews

Categories:

Staff
9.0
Facilities
8.7
Cleanliness
8.8
Comfort
8.9
Value for money
8.5
Location
8.8
Free Wifi
8.9
High score for Al Ain

Select topics to read reviews:

Guests who stayed here loved

  • Camilo
    Colombia Colombia
    Very clean and ample rooms. The facilities were excellent and very convenient. Restaurante options were limited but it was next to the mall.
  • Arcmark
    United Arab Emirates United Arab Emirates
    The staff at the front desk, housekeeping, and room service were all excellent. The bed was comfortable, and the room was clean. The bathroom was spacious, and there was plenty of parking space. Additionally, the hotel offers quick access to a...
  • Fatma
    United Arab Emirates United Arab Emirates
    I liked that everything was clean and the staff were all very polite. I disliked that we had to check in an hour after the given check in time which was 2:00pm in booking. We were told that booking is a third party and they do not follow the check...
  • Ali
    United States United States
    Good breakfast but not great compared with other hotels of this caliber
  • Mamdouh
    Saudi Arabia Saudi Arabia
    It was nice experience and the staff friendly and thanks to reception guy Jaheen
  • Obare
    United Arab Emirates United Arab Emirates
    Friendly staff, from welcoming Valet, the Concierge, Reception, the attention to detail in the room, by housekeeping, the lifeguard at the pool, the food barbecue by the pool, breakfast team.. Thank you
  • Abdulla
    United Arab Emirates United Arab Emirates
    The overall interaction with the employees was excellent, and especially, (oppong and cherry) were refined in their dealings.
  • Jose
    United Arab Emirates United Arab Emirates
    We had a comfortable stay having a spacious room with all the right utilities .It's great that the room cleanliness was up to standard .A clean room really made the stay more comfortable and relaxing. The spacious balcony can really elevate the...
  • Ali
    United Arab Emirates United Arab Emirates
    Front desk staff were very helpful , location was great next to Hili mall and other facilities
  • Amnah
    United Arab Emirates United Arab Emirates
    I loved the excellent service provided by the staff. The hotel’s connection to the mall was incredibly convenient. The room was clean, quiet, and very comfortable.

Hotel area info

Restaurants
3 Restaurants On Site

  • Elements
    • Cuisine
      International
    • Open for
      Breakfast • Brunch • Lunch • Dinner
    • Ambience
      Family-friendly • Traditional • Modern
    • Dietary options
      Halal • Vegetarian • Gluten-free • Dairy-free
  • Hili Majlis Lobby Lounge
    • Cuisine
      International
    • Open for
      Breakfast • Lunch • Dinner • High tea
    • Ambience
      Family-friendly
    • Dietary options
      Halal • Vegan • Gluten-free
  • Sundeck Pool Cafe
    • Cuisine
      International
    • Open for
      Breakfast • Lunch • Dinner
    • Ambience
      Family-friendly

Amenities of Four Points by Sheraton Al Ain
Great facilities! Review score, 8.7

Most popular amenities

  • Outdoor swimming pool
  • Free Wifi
  • Free parking
  • Non-smoking rooms
  • 3 restaurants
  • Spa
  • Facilities for disabled guests
  • Fitness center
  • Room service

Bathroom

  • Towels
  • Bathrobe
  • Hairdryer
  • Bathtub
  • Shower

Bedroom

  • Linens
  • Alarm clock

Outdoors

  • Sun deck
  • Terrace

Kitchen

  • Electric kettle

Activities

  • Themed dinners
  • Tennis equipment
    Additional charge
  • Playground
  • Game room
  • Tennis court

Food & Drink

  • Coffee house on site
  • Fruit
    Additional charge
  • Kid-friendly buffet
  • Kids' meals
  • Special diet meals (on request)
  • Breakfast in the room
  • Minibar

Internet
Wifi is available in all areas and is free of charge.

Parking
Free public parking is available on site (reservation is not needed).

  • Electric vehicle charging station

Front Desk Services

  • Invoice provided
  • Concierge
  • Baggage storage
  • Tour desk
  • Currency exchange
  • Express check-in/out
  • 24-hour front desk

Cleaning Services

  • Daily housekeeping
  • Ironing service
    Additional charge
  • Dry cleaning
    Additional charge
  • Laundry
    Additional charge

Business Facilities

  • Fax/Photocopying
  • Business center
  • Meeting/Banquet facilities
    Additional charge

Safety & security

  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key card access
  • 24-hour security
  • Safe

General

  • Designated smoking area
  • Air conditioning
  • Car rental
  • Elevator
  • Hair/Beauty salon
  • Facilities for disabled guests
  • Non-smoking rooms
  • Room service

Accessibility

  • Bathroom emergency cord
  • Wheelchair accessible

Outdoor swimming pool
Free!

  • Open all year
  • All ages welcome
  • Heated pool
  • Pool/Beach towels
  • Pool bar
  • Beach chairs/Loungers
  • Beach umbrellas

Spa

  • Kids' pool
  • Locker rooms
  • Personal trainer
  • Fitness
  • Steam room
  • Beach chairs/Loungers
  • Hot tub/Jacuzzi
  • Massage
    Additional charge
  • Spa
    Additional charge
  • Fitness center
  • Sauna

Languages Spoken

  • Arabic
  • English
  • French
  • Hindi
  • Russian
  • Swahili
  • Filipino
  • Urdu

House rules
Four Points by Sheraton Al Ain takes special requests – add in the next step!

Check-in
From 2:00 PM
You need to let the property know what time you'll be arriving in advance.
Check-out
Until 12:00 PM
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Enter your stay dates and check the conditions of your selected option.
Refundable damage deposit
A damage deposit of AED 200 is required on arrival. That's about $54. This will be collected as a cash payment. You should be reimbursed on check-out. Your deposit will be refunded in full, in cash, subject to an inspection of the property.
Children & Beds

Child policies

Children of all ages are welcome.

Children 13 and above will be charged as adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

0 - 6 years
Crib upon request
Free
12+ years
Extra bed upon request
AED 150 per person, per night

Prices for cribs and extra beds aren't included in the total price. They'll have to be paid for separately during your stay.

The number of extra beds and cribs allowed depends on the option you choose. Check your selected option for more info.

All cribs and extra beds are subject to availability.

Age restriction
The minimum age for check-in is 18
Pets
Pets are not allowed.
Groups
When booking more than 10 rooms, different policies and additional fees may apply.
Accepted payment methods
American ExpressVisaMastercardCash

The fine print
Must-know information for guests at this property

Please inform Four Points by Sheraton Al Ain of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Guests under the age of 18 can only check in with a parent or official guardian.

A damage deposit of AED 200 is required on arrival. This will be collected as a cash payment. You should be reimbursed on check-out. Your deposit will be refunded in full, in cash, subject to an inspection of the property.

FAQs about Four Points by Sheraton Al Ain