Get the celebrity treatment with world-class service at Pullman Dubai Downtown

<h2>Elegant Accommodation</h2> Pullman Dubai Downtown in Dubai offers a 5-star experience with spa facilities, a swimming pool with a view, sauna, fitness centre, sun terrace, restaurant, bar, and free WiFi throughout the property. <h2>Comfortable Amenities</h2> Guests enjoy private check-in and check-out, shuttle service, beauty services, steam room, wellness packages, fitness room, hot tub, 24-hour front desk, concierge service, family rooms, and free on-site private parking. <h2>Dining Options</h2> The family-friendly restaurant serves French, German, international, European cuisines with vegetarian options. Breakfast includes continental, American, buffet, Italian, full English/Irish, vegetarian, vegan, halal, gluten-free, Asian. <h2>Prime Location</h2> Located 16 km from Dubai International Airport and 2 km from The Dubai Fountain, the hotel is near Burj Khalifa (3 km), Dubai Mall (4 km), and an ice-skating rink. Highly rated for its convenient location and excellent service.

Couples particularly like the location — they rated it 9.2 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Pullman Hotels and Resorts
Hotel chain/brand
Pullman Hotels and Resorts

Property highlights

Top location: Highly rated by recent guests (9.0)

Want a great night's sleep? This hotel was highly rated for its very comfy beds.

Breakfast info

Continental, Italian, Full English/Irish, Vegetarian, Vegan, Halal, Gluten-free, Asian, American, Buffet, Breakfast to go

Free private parking available at the hotel

Loyal customers

There are more repeat guests here than most other properties.


Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
1 extra-large double bed
1 extra-large double bed
1 extra-large double bed
1 large double bed
2 single beds
2 single beds
2 single beds
1 large double bed
1 extra-large double bed
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Sustainability
This property has 1 third-party sustainability certification.

  • Certified illustration
    Green Key (FEE)
Guest reviews

Categories:

Staff
9.0
Facilities
8.6
Cleanliness
8.8
Comfort
8.8
Value for money
8.2
Location
9.0
Free WiFi
8.9

Select topics to read reviews:

Guests who stayed here loved

  • Benoit
    Switzerland Switzerland
    Amazing view on Burj Khalifa from Lolita bar and swimming pool Breakfast buffet + a la carte toast
  • Hakan
    Turkey Turkey
    Awesome location, room, pool, bar, restaurants, staff, everything
  • Thomas
    Germany Germany
    The room had everything it needed, very tidy and well equipped. The breakfast was really good, I enjoyed the selection in the buffet and also that there was an option to order a few items off a menu. Staff were super friendly and nice! We arrived...
  • Krzysztof
    Poland Poland
    Definitely value for money. Great location. Super qualified staff. Very good house keeping. Good breakfast. Good dining facilities.
  • Mark
    Austria Austria
    The Staff is good! The facility offers a variety of bars and restaurants. Sun is available at pool area. Very nice gym. It is good located and offers a reasonable price for what it is.
  • Xenia
    Germany Germany
    Our family had a fantastic stay at Pullman Dubai Downtown! The hotel is in a great location, with spacious, modern rooms perfect for families. A special thank you to Obaid, who went above and beyond to make our stay comfortable with his warm...
  • Adam
    United Kingdom United Kingdom
    Rooms were super clean and tidy Staff are super friendly and attentive Food in all the restaurants is to a high standard Great location Definitely get a canal view - stunning by day and night Pool.was lovely and warm - great views
  • Paul
    Australia Australia
    The scrammbled eggs were too waterie I prefer hard boil egg
  • Samer
    United Kingdom United Kingdom
    - The staff: Tanya and Peer from Laundry, Masud and Sudip plus all the bar staff from the pool (Ishan, Chirag, Amith and co), Reda at reception, Mustafa the manager who helped so so much and made my stay perfect and all of the concierge, Madi and...
  • Vidya
    United Kingdom United Kingdom
    Location is fabulous. We stayed only for 1 night. Staff were fabulous and very accommodative and allowed us complimentary late check out. Overall a good experience

Hotel surroundings

Restaurants
3 restaurants on site

  • BreadHouse Bistro & Bakery
    • Cuisine
      German • European
    • Open for
      Breakfast • Brunch • Lunch • Dinner
    • Ambiance
      Family friendly • Traditional
    • Dietary options
      Vegetarian
  • Lolita Pool Bar and Lounge
    • Cuisine
      International
    • Open for
      Lunch • Dinner • High tea • Cocktail hour
    • Ambiance
      Family friendly
    • Dietary options
      Vegetarian
  • Couqley French Brasserie
    • Cuisine
      French • International
    • Open for
      Breakfast • Lunch • Dinner
    • Ambiance
      Family friendly • Modern

Facilities of Pullman Dubai Downtown
Great facilities! Review score, 8.6

Most popular facilities

  • Outdoor swimming pool
  • Free WiFi
  • Airport shuttle
  • Family rooms
  • Free parking
  • Fitness centre
  • Spa and wellness centre
  • Tea/coffee maker in all rooms
  • Bar

Bathroom

  • Toilet paper
  • Towels
  • Bidet
  • Bath or shower
  • Slippers
  • Private bathroom
  • Toilet
  • Free toiletries
  • Bathrobe
  • Hairdryer
  • Bath
  • Shower

Bedroom

  • Linen
  • Wardrobe or closet
  • Alarm clock
  • Dressing room

View

  • City view
  • Landmark view
  • View

Outdoors

  • Outdoor furniture
  • Sun terrace
  • Terrace

Kitchen

  • Coffee machine
  • Electric kettle

Room Amenities

  • Socket near the bed
  • Clothes rack

Activities

  • Tour or class about local culture
    Additional charge
  • Happy hour
    Additional charge
  • Themed dinner nights
    Additional charge
  • Movie nights
    Additional charge
  • Squash
    Additional charge

Living Area

  • Desk

Media & Technology

  • Flat-screen TV
  • Satellite channels
  • Telephone
  • TV

Food & Drink

  • Coffee house on site
  • Fruits
    Additional charge
  • Wine/champagne
    Additional charge
  • Kid-friendly buffet
  • Kid meals
    Additional charge
  • Special diet menus (on request)
  • Snack bar
  • Breakfast in the room
  • Bar
  • Minibar
  • Tea/Coffee maker

Internet
WiFi is available in all areas and is free of charge.

Parking
Free private parking is possible on site (reservation is not needed).

  • Valet parking
  • Parking garage
  • Electric vehicle charging station
  • Accessible parking

Reception services

  • Invoice provided
  • Lockers
  • Private check-in/check-out
  • Concierge service
  • ATM/cash machine on site
  • Luggage storage
  • Tour desk
  • Currency exchange
  • Express check-in/check-out
  • 24-hour front desk

Entertainment and family services

  • Baby safety gates
  • Babysitting/child services
    Additional charge

Cleaning services

  • Daily housekeeping
  • Trouser press
    Additional charge
  • Ironing service
    Additional charge
  • Dry cleaning
    Additional charge
  • Laundry
    Additional charge

Business facilities

  • Fax/photocopying
    Additional charge
  • Business centre
    Additional charge
  • Meeting/banquet facilities
    Additional charge

Safety & security

  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key card access
  • 24-hour security
  • Safety deposit box

General

  • Shuttle service
    Additional charge
  • Designated smoking area
  • Air conditioning
  • Wake-up service
  • Tile/marble floor
  • Heating
  • Soundproofing
  • Packed lunches
  • Carpeted
  • Soundproof rooms
  • Lift
  • Family rooms
  • Barber/beauty shop
  • Ironing facilities
  • Facilities for disabled guests
  • Airport shuttle
    Additional charge
  • Non-smoking rooms
  • Iron
  • Wake up service/Alarm clock
  • Room service

Accessibility

  • Auditory guidance
  • Visual aids: Tactile signs
  • Visual aids: Braille
  • Emergency cord in bathroom
  • Lower bathroom sink
  • Higher level toilet
  • Toilet with grab rails
  • Wheelchair accessible
  • Entire unit wheelchair accessible
  • Upper floors accessible by elevator

Outdoor swimming pool

  • Open all year
  • All ages welcome
  • Pool with view
  • Heated pool
  • Pool/beach towels
  • Pool bar
  • Sun loungers or beach chairs
  • Fence around pool

Wellness

  • Fitness/spa locker rooms
  • Fitness
  • Massage chair
  • Full body massage
  • Hand massage
  • Head massage
  • Couples massage
  • Foot massage
  • Neck massage
  • Back massage
  • Spa/wellness packages
  • Spa lounge/relaxation area
  • Steam room
  • Spa facilities
  • Body wrap
  • Body scrub
  • Body treatments
  • Hair styling
  • Hair colouring
  • Hair cut
  • Pedicure
  • Manicure
  • Hair treatments
  • Make up services
  • Waxing services
  • Facial treatments
  • Beauty Services
  • Sun umbrellas
  • Sun loungers or beach chairs
  • Hot tub/Jacuzzi
  • Massage
    Additional charge
  • Spa and wellness centre
    Additional charge
  • Fitness centre
  • Sauna

Languages spoken

  • Arabic
  • German
  • English
  • Spanish
  • French
  • Italian
  • Dutch
  • Russian

House rules
Pullman Dubai Downtown takes special requests - add in the next step!

Check-in
From 14:00
Guests are required to show a photo identification and credit card upon check-in
You'll need to let the property know in advance what time you'll arrive.
Check-out
Until 12:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Refundable damage deposit
A damage deposit of AED 1,000 is required on arrival. That's about £210. This will be collected by credit card. You should be reimbursed within 14 days of check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property.
Children and beds

Child policies

Children of any age are welcome.

Children 12 years and above will be charged as adults at this property.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

0 - 5 years
Cot upon request
Free
6 years
Cot upon request
Free
Extra bed upon request
AED 150 per child, per night
7+ years
Extra bed upon request
AED 150 per person, per night

Prices for cots and extra beds are not included in the total price, and will have to be paid for separately during your stay.

The number of extra beds and cots allowed is dependent on the option you choose. Please check your selected option for more information.

All cots and extra beds are subject to availability.

Age restriction
The minimum age for check-in is 18
Pets
Pets are not allowed.
Groups
When booking more than 7 rooms, different policies and additional supplements may apply.
Cards accepted at this hotel
American ExpressVisaMastercardDiners ClubJCB Cash is not accepted

The fine print
Need-to-know information for guests at this property

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform Pullman Dubai Downtown in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.

Guests under the age of 18 can only check in with a parent or official guardian.

A damage deposit of AED 1,000 is required on arrival. This will be collected by credit card. You should be reimbursed within 14 days of check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property.

License number: 743145

FAQs about Pullman Dubai Downtown