Set in a scenic mountain landscape at 5.4 feet above sea level in the Katschberghöhe Ski Area, this elegant 4-star superior hotel offers panoramic mountain views, the large Acquapura spa area, modern fitness rooms, and free WiFi access in all areas. Guests enjoy direct access to ski slopes and hiking trails. The Falky Land children's area includes indoor play facilties, a children's spa with a family pool, waterslide, baby pool, children's sauna and steam bath, and an outdoor playground with various attractions. Professional child care for children from 3 to 12 years of age is also available. In the restaurant, guests can enjoy Austrian and international cuisine, as well as Carinthian specialties.

Couples in particular like the location – they rated it 9.5 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Falkensteiner Hotels & Residences
Hotel chain/brand

Property highlights

    • Top Location: Highly rated by recent guests (9.6)

    • Great Food: Meals here are highly recommended!

    • Breakfast Info

    • Vegetarian, Vegan, Gluten-free, Buffet

    • Private parking at the hotel

    • Ski-to-door


Availability

Select dates to see this property's availability and prices

Room Type
Number of guests
 
1 queen bed
1 bunk bed
and
1 queen bed
1 sofa bed
and
1 queen bed
1 sofa bed
and
1 queen bed
1 sofa bed
and
1 queen bed
1 queen bed
Something went wrong – please try again later.
Something went wrong – please try again later.
Something went wrong – please try again later.
Something went wrong – please try again later.
Something went wrong – please try again later.
Something went wrong – please try again later.

Sustainability
This property has 1 third-party sustainability certification.

  • Certified illustration
    Austrian Ecolabel

Guest reviews

Categories:

Staff
9.3
Facilities
8.9
Cleanliness
9.1
Comfort
9.2
Value for money
8.2
Location
9.6
Free Wifi
9.0

Select topics to read reviews:

Guests who stayed here loved

  • Vedo
    Austria Austria
    Great staff, good food and plenty of opportunities for children to play, hike, swim etc. Definitely recommended.
  • Iva
    Croatia Croatia
    The emploees are very kind, helping. Location is perfect.
  • Sejo001
    Belgium Belgium
    The friendly staff, the kids area and club, the location and the food, especially dinner for adults.
  • Ana
    Croatia Croatia
    The restaurant staff is extremely nice and the food is perfect.
  • Martina
    Czech Republic Czech Republic
    We loved the breakfast, nothing was missing. The dinner was usually very good (some food was excelent, we liked less the “austrian” dinners, but there was really a lot of choice). The room was very nice,clean and with proximity to kids...
  • Teja
    Slovenia Slovenia
    Very friendly staff, location, clean, pet friendly. They made really nice Christmas evening.
  • Kristina
    Croatia Croatia
    The hotel is nice, nothing too fancy. The appartments are nice and big enough. The SPA is nice and the pool. Massage was very good. The breakfast is amazing however the dinner is bellow average. However our waiter Luka was great. The location of...
  • Senka
    Croatia Croatia
    Excellent position, very kind staff, big room, great food.
  • Jason
    Australia Australia
    Beautiful location in the village of Katschberg - handy proximity for the Adventweg in December. incredible kid’s facilities - very welcoming atmosphere for kids. Lovely large room. Food plentiful and tasty. Loved having our own dedicated table...
  • Franz
    Austria Austria
    Eine super Lage der Unterkunft. Perfektes Essen. Unterkunft zum Teil ein wenig abgewohnt, aber trotzdem sehr sauber. In Summe eine perfekte Unterkunft mit ausgezeichnetem Essen und einem super Personal. Danke.

Hotel area info

Restaurants
1 Restaurant On Site

  • Restaurant
    • Cuisine
      Austrian • International • European
    • Open for
      Breakfast • Lunch • Dinner
    • Ambience
      Traditional
    • Dietary options
      Vegetarian • Vegan • Gluten-free

Amenities of Falkensteiner Aktiv & Familienhotel Cristallo Superior
Great facilities! Review score, 8.9

Most popular amenities

  • 2 swimming pools
  • Spa
  • Family rooms
  • Free Wifi
  • Private Parking
  • Skiing
  • Non-smoking rooms
  • Fitness center
  • Bar

Bathroom

  • Toilet paper
  • Towels
  • Bathtub or shower
  • Private bathroom
  • Toilet
  • Bathrobe
  • Hairdryer

Bedroom

  • Linens
  • Wardrobe or closet

View

  • Mountain view
  • View

Outdoors

  • Outdoor furniture
  • Sun deck
  • Terrace
  • Garden

Room Amenities

  • Socket near the bed

Ski

  • Ski-in, ski-out access
  • Ski pass vendor
  • Ski rental on site
  • Ski school
    Additional charge
  • Ski storage

Pets
Pets are allowed. Charges may apply.

Activities

  • Bicycle rental
    Additional charge
  • Horseback riding
    Additional chargeOff-site
  • Cycling
  • Hiking
    Off-site
  • Darts
    Additional charge
  • Ping-pong
  • Pool table
    Additional charge
  • Playground
  • Game room
  • Skiing
  • Golf course (within 2 miles)
    Additional charge
  • Tennis court
    Additional chargeOff-site

Media & Technology

  • Flat-screen TV
  • Cable channels
  • Satellite channels
  • Radio
  • Telephone
  • TV

Food & Drink

  • Wine/Champagne
    Additional charge
  • Kid-friendly buffet
  • Special diet meals (on request)
  • Bar

Internet
Wifi is available in all areas and is free of charge.

Parking
Private parking is available on site (reservation is not needed) and costs € 9 per day.

  • Parking garage
  • Electric vehicle charging station

Front Desk Services

  • Invoice provided
  • 24-hour front desk

Entertainment & Family Services

  • Outdoor play equipment for kids
  • Indoor play area
  • Babysitting/Child services
    Additional charge

Cleaning Services

  • Daily housekeeping
  • Ironing service
    Additional charge
  • Laundry
    Additional charge

Safety & security

  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Key card access
  • Safe

General

  • Convenience store on site
  • Smoke-free property
  • Wake-up service
  • Heating
  • Packed lunches
  • Carpeted
  • Elevator
  • Family rooms
  • Airport shuttle
  • Non-smoking rooms
  • Room service

Accessibility

  • Upper floors accessible by stairs only
  • Upper floors accessible by elevator

2 swimming pools

Pool 1 – indoorFree!

  • Open all year
  • All ages welcome
  • Heated pool
  • Waterslide
  • Beach chairs/Loungers

Pool 2 – outdoorFree!

  • Open all year
  • All ages welcome
  • Beach chairs/Loungers
  • Beach umbrellas

Spa

  • Kids' pool
  • Fitness
  • Full-body massage
  • Hand massage
  • Head massage
  • Couples' massage
  • Foot massage
  • Neck massage
  • Back massage
  • Spa/Wellness packages
  • Spa lounge/Relaxation area
  • Steam room
  • Spa facilities
  • Beach umbrellas
  • Beach chairs/Loungers
  • Waterslide
  • Massage
    Additional charge
  • Spa
  • Solarium
    Additional charge
  • Fitness center
  • Sauna

Languages Spoken

  • German
  • English
  • Italian

House rules
Falkensteiner Aktiv & Familienhotel Cristallo Superior takes special requests – add in the next step!

Check-in
From 3:00 PM
Guests are required to show a photo ID and credit card at check-in.
Check-out
Until 10:00 AM
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Enter your stay dates and check the conditions of your selected option.
Children & Beds

Child policies

Children of all ages are welcome.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

Cribs and extra beds aren't available at this property.

No age restriction
There's no age requirement for check-in
Pets
Pets are allowed. Charges may apply.
Groups
When booking more than 3 rooms, different policies and additional fees may apply.
Accepted payment methods
American ExpressVisaMastercardCash

The fine print
Must-know information for guests at this property

Please note that the entire restaurant area is nonsmoking. Also, pets are not permitted in any of the public areas.

Please note that special conditions may apply when booking more than 3 rooms.

Please note that vouchers from 3rd party companies are not accepted at the property.

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Guests under the age of 18 can only check in with a parent or official guardian.

FAQs about Falkensteiner Aktiv & Familienhotel Cristallo Superior