Get the celebrity treatment with world-class service at Kaiserhof Superior

With panoramic views of the Wilder Kaiser Mountain, this 5-star superior hotel in Ellmau is right next to the ski slopes and the Hartkaiser Cable Car. The Kaiserhof offers two individual SPA areas, as well as 5 award-winning restaurants. Awarded 3 toques in the Gault Millau guide in 2025, the restaurants serve Austrian and international gourmet cuisine. Owner Günter Lampert was named Austria’s Chef of the Year in 2011. In fine weather, meals are also served on the panoramic terrace which overlooks the surrounding mountains. The 4 Lilien Relax GUIDE 2025 Kaiserhof’s modern, award-winning spa area features SPA area on 4 floors, a sauna, a steam bath, unlimited Mountain pool - rooftop, and unique Panoramic views high above Ellmau. Beauty treatments, Ayurveda treatments, and a range of massages are offered as well. During summer, guests can enjoy the on-site natural swimming pond. The spacious 52 new and renovated rooms and suites, including oversized panoramic windows, fine wooden floors, exclusive furnishings, spacious bathrooms, extensive balconies and terraces Bathrobes, slippers and high-quality toiletries are provided in the elegant bathrooms. The Kaiserhof sells ski passes on site and provides a ski storage room. The centre of Ellmau is 2 km away.

Couples particularly like the location — they rated it 9.4 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

    • Top location: Highly rated by recent guests (9.5)

    • Great Food: Meals here are highly recommended

    • Breakfast info

    • Buffet

    • Free private parking available at the hotel

    • Ski-to-door


Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
1 sofa bed
and
1 large double bed
1 single bed
1 extra-large double bed
and
1 sofa bed
1 extra-large double bed
and
1 sofa bed
1 extra-large double bed
and
1 sofa bed
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Guest reviews

Categories:

Staff
9.6
Facilities
9.5
Cleanliness
9.6
Comfort
9.4
Value for money
8.0
Location
9.5
Free WiFi
10
High score for Ellmau

Select topics to read reviews:

Guests who stayed here loved

  • Sars
    Switzerland Switzerland
    The breakfast and dinner is perfect and the infinity pool is amazing with a mountains view🏔️
  • Petr
    United States United States
    Smaller, less people, personall approach, very clean, quite, cosy
  • Dr
    Germany Germany
    Dieses Hotel liegt großartig in völliger Ruhe oberhalb von Ellmau mit wunderbarem Blick auf den wilden Kaiser. Sehr persönliche Atmosphäre. High-end Wellnessbereich mit sehr vielseitigen, hochprofessionellen und wirkungsvollen Treatments bis hin...
  • Olaf
    Germany Germany
    Tolles Hotel mit super Service. Danke für das kostenlose Zimmerupgrade.
  • Manfred
    Germany Germany
    Alles eine sehr hohe Ausstattung Küche hervorragend in allen belangen Sehr freundliches Personal
  • Gabriele
    Germany Germany
    Das freundliche Personal, der nette Empfang einfach genial! Die Gastgeberfamilie einfach tolle, freundliche Leute!
  • Arthur
    Austria Austria
    sehr gut, vielfältig, sehr gute Qualität Essen himmlisches
  • Alexander
    Curaçao Curaçao
    Very efficient staff with Personal touch, excellent location, beautiful place and amenities, great breakfast and dinner ( with waiters going out of their way to attend to your needs) great music band on wednesdays at the bar , with super bartender
  • Flo1785
    Germany Germany
    Das Hotel hat einen außergewöhnlich guten Service, zuvorkommende Mitarberiter, die sich um alles kümmern, Hunde sind auch sehr herzlich willkommen. Das Frühstück bot eine riesige Auswahl, das Abendessen war hervorragend. Die Gänge des Abendmenüs...
  • Samuel
    Germany Germany
    Extrem gutes Hotel und toller Lage. Passte alles, Zimmer top, Komfort top, Personal top, Essen excellent, Spa top. Ich freu mich auf den nächsten Besuch.

Hotel surroundings

Restaurants
2 restaurants on site

  • KULINARIUM
    • Cuisine
      Italian • Austrian • Asian • International • European
    • Ambiance
      Family friendly • Traditional • Modern
    • Dietary options
      Vegetarian • Vegan • Gluten-free • Dairy-free
  • Restaurant #2
    • Cuisine
      French • Italian • Austrian • European
    • Open for
      Breakfast • Lunch • Dinner • High tea • Cocktail hour
    • Ambiance
      Modern • Romantic
    • Dietary options
      Vegetarian • Vegan • Gluten-free • Dairy-free

Facilities of Kaiserhof Superior
Great facilities! Review score, 9.5

Most popular facilities

  • 3 swimming pools
  • Spa and wellness centre
  • Free parking
  • Free WiFi
  • Family rooms
  • Non-smoking rooms
  • Skiing
  • 2 restaurants
  • Bar

Bathroom

  • Toilet paper
  • Towels
  • Bath or shower
  • Slippers
  • Private bathroom
  • Toilet
  • Free toiletries
  • Bathrobe
  • Hairdryer
  • Bath
  • Shower

Bedroom

  • Linen
  • Wardrobe or closet
  • Alarm clock

View

  • Garden view
  • View

Outdoors

  • Picnic area
  • Outdoor furniture
  • Outdoor dining area
  • Sun terrace
  • Patio
  • Balcony
  • Terrace
  • Garden

Kitchen

  • Coffee machine
  • Electric kettle

Room Amenities

  • Socket near the bed
  • Clothes rack

Ski

  • Ski-to-door access
  • Ski pass vendor
  • Ski school
    Additional charge
  • Ski storage

Pets
Pets are allowed on request. Charges may be applicable.

Activities

  • Bicycle rental
    Additional charge
  • Aerobics
  • Live sport events (broadcast)
  • Live music/performance
  • Cooking class
    Additional charge
  • Tour or class about local culture
  • Themed dinner nights
  • Bike tours
    Additional charge
  • Walking tours
  • Water park
  • Evening entertainment
  • Kids' club
  • Horse riding
    Additional chargeOff-site
  • Cycling
  • Hiking
  • Table tennis
  • Billiards
  • Children's playground
  • Games room
  • Skiing
  • Fishing
    Additional chargeOff-site
  • Golf course (within 3 km)
    Additional charge

Living Area

  • Seating Area
  • Desk

Media & Technology

  • iPod dock
  • Flat-screen TV
  • Satellite channels
  • CD player
  • Radio
  • Telephone
  • TV

Food & Drink

  • Coffee house on site
  • Fruits
  • Wine/champagne
  • Kid meals
  • Special diet menus (on request)
  • Snack bar
  • Breakfast in the room
  • Bar
  • Minibar

Internet
WiFi is available in all areas and is free of charge.

Parking
Free private parking is possible on site (reservation is not needed).

  • Valet parking
  • Parking garage
  • Electric vehicle charging station
  • Accessible parking

Transport

  • Public transport tickets

Reception services

  • Invoice provided
  • Lockers
  • Private check-in/check-out
  • Concierge service
  • ATM/cash machine on site
  • Luggage storage
  • Tour desk
  • Currency exchange
  • Express check-in/check-out
  • 24-hour front desk

Entertainment and family services

  • Kids' outdoor play equipment
  • Indoor play area
  • Board games/puzzles
  • Books, DVDs, or music for children
  • Board games/puzzles
  • Child safety socket covers
  • Babysitting/child services
    Additional charge

Cleaning services

  • Daily housekeeping
  • Ironing service
    Additional charge
  • Dry cleaning
    Additional charge
  • Laundry
    Additional charge

Business facilities

  • Fax/photocopying
  • Business centre
  • Meeting/banquet facilities

Safety & security

  • Fire extinguishers
  • CCTV outside property
  • Smoke alarms
  • Security alarm
  • Key card access
  • Key access
  • 24-hour security
  • Safety deposit box

General

  • Shuttle service
  • Pet bowls
  • Pet basket
  • Minimarket on site
  • Shared lounge/TV area
  • Hypoallergenic
  • Designated smoking area
  • Air conditioning
  • Non-smoking throughout
  • Allergy-free room
  • Wake-up service
  • Heating
  • Soundproofing
  • Packed lunches
  • Soundproof rooms
  • Lift
  • Family rooms
  • Barber/beauty shop
  • Facilities for disabled guests
  • Airport shuttle
    Additional charge
  • Non-smoking rooms
  • Wake up service/Alarm clock
  • Room service

Accessibility

  • Wheelchair accessible
  • Upper floors accessible by elevator

3 swimming pools

Pool 1 - indoorFree!

  • Open all year
  • Pool with view
  • Heated pool
  • Pool/beach towels
  • Sun loungers or beach chairs

Pool 2 - outdoorFree!

  • Open all year
  • Pool is on rooftop
  • Pool with view
  • Pool/beach towels
  • Pool bar
  • Pool cover
  • Sun loungers or beach chairs
  • Sun umbrellas
  • Fence around pool

Pool 3 - outdoorFree!

  • Seasonal
  • All ages welcome
  • Sun loungers or beach chairs
  • Sun umbrellas

Wellness

  • Fitness/spa locker rooms
  • Personal trainer
  • Fitness classes
  • Yoga classes
  • Fitness
  • Full body massage
  • Hand massage
  • Head massage
  • Couples massage
  • Foot massage
  • Neck massage
  • Back massage
  • Spa/wellness packages
  • Foot bath
  • Spa lounge/relaxation area
  • Steam room
  • Spa facilities
  • Light therapy
  • Body wrap
  • Body scrub
  • Body treatments
  • Hair styling
  • Hair colouring
  • Hair cut
  • Pedicure
  • Manicure
  • Hair treatments
  • Make up services
  • Waxing services
  • Facial treatments
  • Beauty Services
  • Sun umbrellas
  • Sun loungers or beach chairs
  • Open-air bath
  • Hammam
  • Massage
    Additional charge
  • Spa and wellness centre
  • Fitness centre
  • Sauna

Languages spoken

  • Bosnian
  • Czech
  • German
  • English
  • Spanish
  • French
  • Croatian
  • Hungarian
  • Italian
  • Dutch
  • Russian
  • Slovak
  • Slovenian

House rules
Kaiserhof Superior takes special requests - add in the next step!

Check-in
From 15:00 to 22:00
Check-out
From 06:00 to 11:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Children and beds

Child policies

Children of any age are welcome.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

0 - 3 years
Cot upon request
Free
4 - 12 years
Extra bed upon request
50% per child, per night

Prices for cots and extra beds are not included in the total price, and will have to be paid for separately during your stay.

The number of extra beds and cots allowed is dependent on the option you choose. Please check your selected option for more information.

All cots and extra beds are subject to availability.

No age restriction
There is no age requirement for check-in
Pets
Pets are allowed on request. Charges may be applicable.
Accepted payment methods
American ExpressVisaMastercardDiners ClubMaestroEC-CardCash

The fine print
Need-to-know information for guests at this property

Please note that pets can only be accommodated upon request and at a surcharge.

In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

FAQs about Kaiserhof Superior