Located next to the Westbahnhof Train and Underground Station, Hotel Mercure Wien Westbahnhof is only 700 metres from the Stadthalle event and concert location. Free WiFi is available. The Mercure Wien Westbahnhof features a large lobby, a bar offering cocktails and wines, and a sauna. The on-site restaurant Westside serves international cuisine as well as Austrian specialities. The U3 underground line takes you directly to the city centre in just 7 minutes. A shuttle bus to the airport stops in front of the hotel, and the Mariahilfer Straße shopping street is just a 5-minute walk away.

Couples particularly like the location — they rated it 9.0 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Mercure
Hotel chain/brand
Mercure

Property highlights

    • Situated in the best rated area in Vienna, this hotel has an excellent location score of 9.0

    • Breakfast info

    • Continental, Gluten-free, Buffet

    • Parking available at the hotel


Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
1 large double bed
or
2 single beds
2 single beds
1 large double bed
1 single bed
2 single beds
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Guest reviews

Categories:

Staff
8.5
Facilities
7.2
Cleanliness
8.0
Comfort
7.7
Value for money
7.6
Location
9.0
Free WiFi
7.7

Select topics to read reviews:

Guests who stayed here loved

  • Maria
    United Kingdom United Kingdom
    Nice hotel in a good location for west banhof, decent food although breakfast is a little pricy at £25, marked down 1 point as it would be good to have a kettle/ coffee maker in the room
  • Zoltan
    Hungary Hungary
    Great location, superb breakfast, clean and spacey room. The price was a bit high but can be expected on marathon weekend and the value was worth it.
  • Vlatko
    North Macedonia North Macedonia
    Clean, comfortable and close to all public transportation lines.
  • Elis
    Bulgaria Bulgaria
    I really enjoyed our stay at the hotel. The location is very central, literally in front of the hotel there is a tram and metro for every direction in the city, as well as a bus directly to the airport.
  • Graeme
    United Kingdom United Kingdom
    The staff at reception were excellent, very friendly and helpful. The location was also very good.
  • Jehonatan
    Israel Israel
    They let us check in early. They were very kind..the breakfast is good but nothing more than that. The dining room staff is dedicated and efficient. Clean rooms, comfortable beds.. He is a parent with two girls. We got a floor with two rooms...
  • Marco
    Brazil Brazil
    That It was next to the train station and metro lines.
  • Zanthia
    Canada Canada
    The staff was very accommodating to our requests. The room was decently clean. Very central it was a perfect home for the 10 days we were here.
  • Ildikó
    Hungary Hungary
    Could have been a bigger room - we had already stayed in this hotel in a much more spacious room! We need space because my husband is doing his regular daily yoga exercises. We enjoyed the tea/coffee making facilities and the small fridge in the...
  • S
    Sorina
    Romania Romania
    Is a very good location if you want to visit this city.

Hotel surroundings

Restaurants
1 restaurant on site

  • Westside
    • Cuisine
      Austrian • International
    • Open for
      Breakfast • Lunch • Dinner
    • Ambiance
      Family friendly • Modern
    • Dietary options
      Vegetarian

Facilities of Hotel Mercure Wien Westbahnhof

Most popular facilities

  • Parking on site
  • Free WiFi
  • Non-smoking rooms
  • Restaurant
  • 24-hour front desk
  • Room service
  • Lift
  • Heating
  • Bar

Bathroom

  • Toilet paper
  • Towels
  • Bath or shower
  • Private bathroom
  • Toilet
  • Hairdryer

Bedroom

  • Linen

Pets
Pets are allowed. Charges may be applicable.

Living Area

  • Desk

Media & Technology

  • Telephone

Food & Drink

  • Wine/champagne
    Additional charge
  • Snack bar
  • Breakfast in the room
  • Bar

Internet
WiFi is available in all areas and is free of charge.

Parking
Public parking is possible on site (reservation is not possible) and costs € 25 per day.

  • Parking garage
  • Accessible parking

Transport

  • Public transport tickets
    Additional charge

Reception services

  • Invoice provided
  • Luggage storage
  • Tour desk
  • Express check-in/check-out
  • 24-hour front desk

Cleaning services

  • Daily housekeeping
  • Dry cleaning
    Additional charge
  • Laundry
    Additional charge

Business facilities

  • Fax/photocopying
    Additional charge
  • Business centre
  • Meeting/banquet facilities
    Additional charge

Safety & security

  • Fire extinguishers
  • CCTV in common areas
  • Smoke alarms
  • Safety deposit box

General

  • Designated smoking area
  • Non-smoking throughout
  • Wake-up service
  • Heating
  • Lift
  • Non-smoking rooms
  • Wake up service/Alarm clock
  • Room service

Languages spoken

  • German
  • English
  • Spanish
  • French
  • Croatian
  • Hungarian
  • Italian

House rules
Hotel Mercure Wien Westbahnhof takes special requests - add in the next step!

Check-in
From 15:00 to 23:30
Guests are required to show a photo identification and credit card upon check-in
Check-out
From 03:00 to 11:30
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Children and beds

Child policies

Children of any age are welcome.

Children 12 years and above will be charged as adults at this property.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

0 - 2 years
Extra bed upon request
Free
Cot upon request
Free
3 - 11 years
Extra bed upon request
Free

The number of cots allowed is dependent on the option you choose. Please check your selected option for more information.

There are no extra beds available at this property.

All cots are subject to availability.

Age restriction
The minimum age for check-in is 18
Pets
Pets are allowed. Charges may be applicable.
Groups
When booking more than 7 rooms, different policies and additional supplements may apply.
Accepted payment methods
American ExpressVisaMastercardDiners ClubJCBCash

The fine print
Need-to-know information for guests at this property

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

As a result of Coronavirus (COVID-19), this property has temporarily suspended its shuttle services.

Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.

Spa and gym facilities at this property are unavailable due to Coronavirus (COVID-19).

FAQs about Hotel Mercure Wien Westbahnhof