Located next to the Westbahnhof Train and Underground Station, Hotel Mercure Wien Westbahnhof is only 2297 feet from the Stadthalle event and concert location. Free WiFi is available. The Mercure Wien Westbahnhof features a large lobby, a bar offering cocktails and wines, and a sauna. The on-site restaurant Westside serves international cuisine as well as Austrian specialties. The U3 underground line takes you directly to the city center in just 7 minutes. A shuttle bus to the airport stops in front of the hotel, and the Mariahilfer Straße shopping street is just a 5-minute walk away.

Couples in particular like the location – they rated it 9.0 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Mercure
Hotel chain/brand

Property highlights

    • Located in the best-rated area in Vienna, this hotel has an excellent location score of 9.0

    • Breakfast Info

    • Continental, Gluten-free, Buffet

    • Parking available at the hotel


Availability

Select dates to see this property's availability and prices

Room Type
Number of guests
 
1 queen bed
or
2 twin beds
2 twin beds
1 queen bed
1 twin bed
2 twin beds
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Guest reviews

Categories:

Staff
8.5
Facilities
7.2
Cleanliness
8.0
Comfort
7.7
Value for money
7.6
Location
9.0
Free Wifi
7.7

Select topics to read reviews:

Guests who stayed here loved

  • Victoria
    Israel Israel
    Breakfast was good. Location - not so far from the center. Bus to the airport is close to the hotel. I dropped an earring in the sink, went to the reception, and half an hour later a plumber came and pulled out my earring. Thanks a lot!
  • Carol
    United States United States
    Wahzma and Eva at the reception were very nice and helpful. (I have stayed in this hotel before and in probably 10-12 others in Vienna, which is my favorite city.) .
  • Lara
    United Arab Emirates United Arab Emirates
    The place delivers what it promises and the bathroom had a pretty good distribution, the shower was very good.
  • William
    United States United States
    The location next to the Westbanhof train station was convenient.
  • Ioan-cezar
    Romania Romania
    The location is very good. The room and the bathroom were clean. The breakfast was excellent.
  • S
    Stephen
    United States United States
    Convenient to the train station. And affordable. Staff was friendly and accommodating.
  • Charmaine
    Canada Canada
    Location was conveniently located near the bus station. It had everything we needed. The beds were comfortable and the staff was helpful. The property was quiet as well.
  • Bea
    United States United States
    Nice and clean hotel. Location could be more central .
  • Elif
    Turkey Turkey
    Hotel location is perfect. Hotel is also perfect. Staff were dull. Service sector needs further communication, smile and being helpful to the guests.
  • Sebastián
    Chile Chile
    It has everything you need and the staff is exceptionally friendly, they were able to accommodate all our needs

Hotel area info

Restaurants
1 Restaurant On Site

  • Westside
    • Cuisine
      Austrian • International
    • Open for
      Breakfast • Lunch • Dinner
    • Ambience
      Family-friendly • Modern
    • Dietary options
      Vegetarian

Amenities of Hotel Mercure Wien Westbahnhof

Most popular amenities

  • Parking on site
  • Free Wifi
  • Non-smoking rooms
  • Restaurant
  • 24-hour front desk
  • Room service
  • Elevator
  • Heating
  • Bar

Bathroom

  • Toilet paper
  • Towels
  • Bathtub or shower
  • Private bathroom
  • Toilet
  • Hairdryer

Bedroom

  • Linens

Pets
Pets are allowed. Charges may apply.

Living Area

  • Desk

Media & Technology

  • Telephone

Food & Drink

  • Wine/Champagne
    Additional charge
  • Snack bar
  • Breakfast in the room
  • Bar

Internet
Wifi is available in all areas and is free of charge.

Parking
Public parking is available on site (reservation is not possible) and costs € 25 per day.

  • Parking garage
  • Accessible parking

Transportation

  • Public transit tickets
    Additional charge

Front Desk Services

  • Invoice provided
  • Baggage storage
  • Tour desk
  • Express check-in/out
  • 24-hour front desk

Cleaning Services

  • Daily housekeeping
  • Dry cleaning
    Additional charge
  • Laundry
    Additional charge

Business Facilities

  • Fax/Photocopying
    Additional charge
  • Business center
  • Meeting/Banquet facilities
    Additional charge

Safety & security

  • Fire extinguishers
  • CCTV in common areas
  • Smoke alarms
  • Safe

General

  • Designated smoking area
  • Smoke-free property
  • Wake-up service
  • Heating
  • Elevator
  • Non-smoking rooms
  • Wake-up service/Alarm clock
  • Room service

Languages Spoken

  • German
  • English
  • Spanish
  • French
  • Croatian
  • Hungarian
  • Italian

House rules
Hotel Mercure Wien Westbahnhof takes special requests – add in the next step!

Check-in
From 3:00 PM to 11:30 PM
Guests are required to show a photo ID and credit card at check-in.
Check-out
From 3:00 AM to 11:30 AM
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Enter your stay dates and check the conditions of your selected option.
Children & Beds

Child policies

Children of all ages are welcome.

Children 12 and above will be charged as adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

0 - 2 years
Extra bed upon request
Free
Crib upon request
Free
3 - 11 years
Extra bed upon request
Free

The number of cribs allowed depends on the option you choose. Check your selected option for more info.

There are no extra beds available at this property.

All cribs are subject to availability.

Age restriction
The minimum age for check-in is 18
Pets
Pets are allowed. Charges may apply.
Groups
When booking more than 7 rooms, different policies and additional fees may apply.
Accepted payment methods
American ExpressVisaMastercardDiners ClubJCBCash

The fine print
Must-know information for guests at this property

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

As a result of the coronavirus (COVID-19), this property has temporarily suspended its shuttle services.

Due to the coronavirus (COVID-19), this property is taking steps to protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.

Spa and gym facilities at this property are unavailable due to the coronavirus (COVID-19).

FAQs about Hotel Mercure Wien Westbahnhof