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<h2>Comfortable Accommodations</h2> Heritage Cairns Hotel in Cairns offers family rooms with air-conditioning, private bathrooms, and garden or pool views. Each room includes a tea and coffee maker, work desk, and free WiFi throughout the property. <h2>Exceptional Facilities</h2> Guests can enjoy a saltwater swimming pool, lush garden, and outdoor seating area. Additional amenities include a elevator, housekeeping service, barbecue facilities, and free on-site private parking. <h2>Prime Location</h2> Located 3.7 mi from Cairns Airport, the hotel is a short walk from Cairns Station and close to attractions such as Cairns Aquarium (1640 feet) and Cairns Regional Gallery (0.6 mi). Guests appreciate the convenient location and excellent service.

Couples in particular like the location – they rated it 8.6 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Golden Chain Motels
Hotel chain/brand

Property highlights

    • Top Location: Highly rated by recent guests (8.7)

    • Free private parking available at the hotel


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Availability

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Room Type
Number of guests
 
1 twin bed
and
1 queen bed
Bedroom 1
1 twin bed
and
1 queen bed
Bedroom 2
2 twin beds
1 queen bed
or
2 twin beds
1 queen bed
1 queen bed
or
2 twin beds
1 queen bed
or
2 twin beds
1 queen bed
1 queen bed
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Guest reviews

Categories:

Staff
9.2
Facilities
7.9
Cleanliness
8.3
Comfort
8.4
Value for money
8.4
Location
8.7
Free Wifi
8.5

Select topics to read reviews:

Guests who stayed here loved

  • Robert
    United States United States
    We found your hotel enchanting, representing an elegance found in the past. I truly appreciated the nice sized desk for my journaling. The tea was nice, but we didn't realize we would be charged for the tea bags. That should be communicated more...
  • Joanne
    Australia Australia
    room was clean, bed was comfy and it was close to the venue we were attending.
  • Rochelle
    United States United States
    The location was convenient to area restaurants, transportation and activities.
  • Oscar
    United States United States
    Rooms were clean and service staff was good. Rooms have refrigerator and safe. Location was good about 2 blocks from esplanade and 4 blocks from central street. Did not try breakfast as it was a better to shop at market.
  • Luke
    United States United States
    Rooms were spacious, clean and comfortable. Overall facility was quiet. Location is slightly away from Promenade and other more expensive hotels.
  • Gala
    United States United States
    I stayed at Heritage Cairns twice. During my first stay, the AC didn’t work. The maintenance man said it couldn’t be fixed, and offered me a fan. On my return a couple of days later, I was given a different room. Initially worried the AC was...
  • Andrea
    Singapore Singapore
    Great location, very helpful reception staff. The room was large and had a much appreciated kitchenette.
  • Vanessa
    United Kingdom United Kingdom
    Staff very helpful and friendly. Good price. We left our luggage for a couple of days while we were on a liveaboard, which was super helpful.
  • Lisa
    Australia Australia
    Great place for a one night stay before we went on a dive trip. The staff were really helpful especially due to our super late arrival and getting to the port early in the morning.
  • Mary
    United States United States
    Liked aboriginal art, nice room layout, clean and nice walk to downtown Cairns but a little away from the bustle. Staff at front desk was super helpful.

Hotel area info

Amenities of Heritage Cairns Hotel

Most popular amenities

  • Outdoor swimming pool
  • Free Wifi
  • Free parking
  • Family rooms
  • Non-smoking rooms
  • Facilities for disabled guests
  • Laundry
  • Tea/Coffee Maker in All Rooms

Bathroom

  • Towels
  • Towels/Sheets (extra fee)
  • Private bathroom
  • Toilet
  • Free toiletries
  • Hairdryer
  • Shower

Bedroom

  • Linens

View

  • Garden view

Outdoors

  • Outdoor furniture
  • BBQ facilities
  • Garden

Kitchen

  • Electric kettle
  • Refrigerator

Living Area

  • Desk

Media & Technology

  • Flat-screen TV
  • Radio
  • Telephone
  • TV

Food & Drink

  • Snack bar
  • Tea/Coffee maker

Internet
Wifi is available in all areas and is free of charge.

Parking
Free private parking is available on site (reservation is not needed).

    Services

    • Daily housekeeping
    • Baggage storage
    • Fax/Photocopying
      Additional charge
    • Express check-in/out
    • Laundry
      Additional charge

    Front Desk Services

    • Invoice provided

    Safety & security

    • Fire extinguishers
    • CCTV in common areas
    • Smoke alarms
    • Key card access
    • Safe

    General

    • Designated smoking area
    • Air conditioning
    • Smoke-free property
    • Elevator
    • Family rooms
    • Ironing facilities
    • Facilities for disabled guests
    • Non-smoking rooms
    • Iron

    Accessibility

    • Upper floors accessible by elevator

    Outdoor swimming pool
    Free!

    • Open all year
    • Saltwater pool
    • Shallow end
    • Fenced pool

    Spa

    • Beach chairs/Loungers

    Languages Spoken

    • English

    House rules
    Heritage Cairns Hotel takes special requests – add in the next step!

    Check-in
    From 2:00 PM to 9:00 PM
    Guests are required to show a photo ID and credit card at check-in.
    You need to let the property know what time you'll be arriving in advance.
    Check-out
    From 8:00 AM to 10:00 AM
    Cancellation/ prepayment
    Cancellation and prepayment policies vary according to accommodation type. Enter your stay dates and check the conditions of your selected option.
    Children & Beds

    Child policies

    Children of all ages are welcome.

    Children 3 and above will be charged as adults at this property.

    To see correct prices and occupancy info, add the number and ages of children in your group to your search.

    Crib and extra bed policies

    0 - 1 years
    Crib upon request
    AUD 10 per child, per night
    2 years old
    Crib upon request
    AUD 10 per child, per night
    Extra bed upon request
    AUD 25 per child, per night
    3+ years
    Extra bed upon request
    AUD 25 per person, per night

    Prices for cribs and extra beds aren't included in the total price. They'll have to be paid for separately during your stay.

    The number of extra beds and cribs allowed depends on the option you choose. Check your selected option for more info.

    All cribs and extra beds are subject to availability.

    Age restriction
    The minimum age for check-in is 18
    Pets
    Pets are not allowed.
    Cards accepted at this hotel
    American ExpressVisaMastercardJCBEftpos Cash is not accepted

    The fine print
    Must-know information for guests at this property

    If you expect to arrive after 21:00, please inform Heritage Cairns in advance for after hours arrival instructions, using the contact details found on the booking confirmation.

    Please note that there is a 3% charge when you pay with an American Express, Diners Club or JCB credit card.

    Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

    Please inform Heritage Cairns Hotel of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

    Guests under the age of 18 can only check in with a parent or official guardian.

    In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

    FAQs about Heritage Cairns Hotel