Reliable info:
Guests say the description and photos for this property are accurate.

Mantra Aqueous on Port serves stylish accommodation in the heart of beach-side Port Douglas. Enjoy Tropical North Queensland your way when you stay at Mantra Aqueous on Port, just metres away from shopping and dining precincts, as well as Great Barrier Reef transfers. Offering further convenience, we have a tour desk to make booking those fun excursions hassle-free. Don’t want to lift a finger during your stay? There’s plenty of relaxing to do onsite with 4 outdoor lagoon pools, spas, cabanas and BBQ areas. If that’s not enough, room offerings include private balconies with spas and some have their own swim-out pool deck too! Cook up a feast in your self-contained kitchen, or step outside onto Macrossan Street – the main dining hub of Port Douglas. Whenever you choose to visit, Mantra Aqueous on Port is ready to welcome you. ROAD WORKS AND HIGHWAY CLOSURE: Due to necessary road repairs, a section of the Captain Cook Highway between the Rex Lookout and Turtle Cove, Wangetti, will be closed to all traffic from 15 May - 22 July 2024 between 9pm - 4am, weather and construction conditions permitting. Traffic will be let through the roadworks site from both ends at 11pm and 1.30am. Full closures will occur on the nights of Sunday 19 May and Monday 20 May where the scope of works will mean traffic CANNOT be let through. The Department of Transport and Main Roads anticipates further full closure dates may be required. The dates of full closures are dependent on progress of works, weather, materials supply, and construction conditions. No night works will occur on the following dates: 24 May - 26 May – Road will remain open for Port Douglas Carnivale1 June, 8 June, 15 June (Road will remain open to allow access ahead of the Ironman event), 16 June (Changed traffic conditions and closures will be in place.) Works will resume 17 June, 22 June, 29 June and 6 July 2024.

Couples particularly like the location — they rated it 9.6 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Mantra
Hotel chain/brand
Mantra

Property highlights

    • Situated in the best rated area in Port Douglas, this property has an excellent location score of 9.6

    • Free private parking available on-site


Availability

Select dates to see this property's availability and prices

Accommodation Type
Number of guests
 
1 large double bed
or
2 single beds
1 extra-large double bed
1 extra-large double bed
and
1 large double bed
1 extra-large double bed
or
2 single beds
1 extra-large double bed
1 extra-large double bed
and
1 large double bed
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Sustainability
This property has 1 third-party sustainability certification.

  • Certified illustration
    Ecotourism Australia Sustainable Tourism Certification

Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location

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Guests who stayed here loved

  • Michael
    Australia Australia
    Really enjoyed the facilities. The room was lovely, clean and fresh. The location was perfect walking distance to everything in the town and the beach. We had a fantastic time and definitely will be back to stay.
  • Jay
    Australia Australia
    We loved everything. Location is perfect. Staff are amazing. They went out of their way to go that extra mile for us. Nothing was a problem. Highly recommend staying here. We will definitely return.
  • Belle
    Australia Australia
    In the heart of the city! Location location location!!! Just the shower I think, lil water coming out from of the shower…
  • Nick
    Australia Australia
    Everything, after the let down and having to fork out double the amount to stay elsewhere due to Club Tropicals filthy hygiene standards, we got no refund from them at all, 3 nights wasted, but, Mantra Aqueous to the rescue, you guys made our stay...
  • Melissa
    Australia Australia
    We had a swim out room which was fabulous, the room was clean & spacious with everything we needed. We ate out but could easily have prepared meals in our room, the poolside BBQ was also clean & accessible & the staff friendly & helpful.
  • Tim
    Australia Australia
    Great location.. clean pool. Enjoyed the spa tub outside the room which was private enough to Rodger the missus
  • Tiffany
    Australia Australia
    The location was great, spa on balcony was lovely.
  • Royal
    Australia Australia
    Enjoyed the fans and air conditioning. Very good location
  • Mark
    Australia Australia
    Everything … it was perfect. Nabi, who was at the reception when we arrived was exceptionally helpful.
  • Kerri
    Australia Australia
    Great location, quiet yet close to everything within walking distance. Lovely and relaxed and liked that the families including children appeared to have a separate pool and accommodation area. (Could have been chance, im unsure!). Only thing that...

Host Information

Company review score: 8.7Based on 9,305,624 reviews from 5019 properties
5019 managed properties

Property information

At Mantra we say there is ‘room for everyone’. But which room is yours? Find your Mantra. It could be under a rainforest canopy, overlooking a beach or in the middle of a city. Find your passion. If you have the heart of an explorer we have the place to make it sing. Find what’s important. The human touch, the welcoming smile, the forethought. Find what’s around the corner. All Mantra Hotels Resorts and Apartments have exceptional locations, offering convenience as well as unique perspectives on your destination. Find a fun way to work. Many Mantra properties offer extensive conference solutions across Australia and New Zealand. Our Sydney conference venues, Melbourne conference venues and Brisbane conference venues are all close to their respective CBDs, while our Gold Coast conference venues and a venue at Lorne on Victoria’s Great Ocean Road, offer delegates the chance to combine business with more relaxing activities. Find your wedding venue, your next family holiday, or your romantic getaway. There are Mantras throughout Australia, New Zealand and Bali each with their own unique identity, ready for you to discover. Find your smile. Find your bearings. Find yourself. At Mantra.

Languages spoken

English,Hindi,Ukrainian

Property surroundings

Facilities of Mantra Aqueous on Port
Great facilities! Review score, 8.4

Most popular facilities

  • Outdoor swimming pool
  • WiFi available in all areas
  • Free parking
  • Family rooms
  • Non-smoking rooms

Parking
Free private parking is possible on site (reservation is not needed).

    Internet
    WiFi is available in all areas and costs AUD 5 per 30 minutes.

    Kitchen

    • Coffee machine
    • Toaster
    • Electric kettle

    Bedroom

    • Linen
    • Alarm clock

    Bathroom

    • Toilet paper
    • Towels
    • Private bathroom
    • Toilet
    • Free toiletries
    • Spa bath
    • Hairdryer
    • Shower

    Media & Technology

    • iPod dock
    • Flat-screen TV
    • CD player
    • DVD player
    • Telephone
    • TV

    Room Amenities

    • Heating
    • Fan
    • Ironing facilities
    • Iron

    Accessibility

    • Upper floors accessible by elevator

    Outdoors

    • Outdoor furniture
    • BBQ facilities
    • Terrace
    • Garden

    Outdoor swimming pool
    Free!

    • Open all year
    • All ages welcome

    Wellness

    • Sun umbrellas
    • Sun loungers or beach chairs
    • Hot tub/Jacuzzi

    Food & Drink

    • Grocery deliveries
      Additional charge
    • Tea/Coffee maker

    Activities

    • Snorkelling
    • Diving
    • Cycling
      Off-site
    • Hiking
      Off-site
    • Windsurfing
    • Fishing
      Additional chargeOff-site
    • Golf course (within 3 km)
      Additional charge

    Transport

    • Shuttle service
      Additional charge

    Reception services

    • Invoice provided
    • Concierge service
    • Luggage storage
    • Tour desk
    • Express check-in/check-out

    Entertainment and family services

    • Board games/puzzles

    Business facilities

    • Fax/photocopying
    • Business centre

    Miscellaneous

    • Designated smoking area
    • Air conditioning
    • Non-smoking throughout
    • Lift
    • Family rooms
    • Non-smoking rooms

    Safety & security

    • Fire extinguishers
    • Smoke alarms
    • Security alarm
    • Key access
    • Safety deposit box

    Languages spoken

    • English
    • Hindi
    • Ukrainian

    House rules
    Mantra Aqueous on Port takes special requests - add in the next step!

    Check-in
    From 14:00
    Guests are required to show a photo identification and credit card upon check-in
    You'll need to let the property know in advance what time you'll arrive.
    Check-out
    Until 10:00
    Cancellation/ prepayment
    Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
    Refundable damage deposit
    A damage deposit of AUD 200 is required on arrival. That's about £96. This will be collected by credit card. You should be reimbursed within 7 days of check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property.
    Children and beds

    Child policies

    Children of any age are welcome.

    Children 3 years and above will be charged as adults at this property.

    To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

    Cot and extra bed policies

    0 - 1 year
    Extra bed upon request
    AUD 40 per child, per night
    Cot upon request
    AUD 10 per child, per night
    2+ years
    Extra bed upon request
    AUD 40 per person, per night

    Prices for cots and extra beds are not included in the total price, and will have to be paid for separately during your stay.

    The number of extra beds and cots allowed is dependent on the option you choose. Please check your selected option for more information.

    All cots and extra beds are subject to availability.

    Age restriction
    The minimum age for check-in is 18
    Groups
    When booking more than 3 rooms, different policies and additional supplements may apply.
    Cards accepted at this property
    American ExpressVisaMastercardEftpos Cash is not accepted
    Smoking
    Smoking is not allowed.
    Pets
    Pets are not allowed.

    The fine print
    Need-to-know information for guests at this property

    Please note, there is a 1.4% credit card surcharge when using a credit card.

    Please note that your payments will be processed by the Mantra Group/SAMARAD; this will appear on your bank statement as Peppers/Mantra/BFree Surfers Paradise. Guests under the age of 18 can only check in with a parent or official guardian. The legal guardian must provide a current photo ID or proof of guardianship if requested upon check-in. Please note that rooms are only serviced once a week. Please note that this property requires a refundable AUD200 credit card pre-authorisation or cash deposit upon check in to cover any additional expense charges. When booking for 3 or more rooms, different policies and procedures apply. For more information, please contact the property using the contact details found on the booking confirmation.

    Cairns Ironman Event Traffic Alert:

    Captain Cook Highway closed Palm Cove-Port Douglas, 5:30am-5:30pm, June 16th. Alternative route via Mulligan and Kennedy Hwy takes 3.5-4hrs to/from airport.

    Williams Esplanade & Cedar Road, Palm Cove closed 4am-12pm. If you have any questions regarding the above or your booking prior to Sunday 16 June 2024, please call 1300 987 604.

    We thank you for your understanding the inconvenience this may cause and we look forward to welcoming you.

    Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

    Please inform Mantra Aqueous on Port in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.

    A damage deposit of AUD 200 is required on arrival. This will be collected by credit card. You should be reimbursed within 7 days of check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property.

    FAQs about Mantra Aqueous on Port