You might be eligible for a Genius discount at Q1 Resort & Spa - Official. To check if a Genius discount is available for your selected dates sign in.

Genius discounts at this property are subject to book dates, stay dates and other available deals.

Q1 Resort & Spa’s Skypoint Observation Deck rises 230 metres above Surfers Paradise, with 360° views over the Gold Coast hinterland, Pacific Ocean and Byron Bay. Recreation options include the Q1 Spa, heated lap pool, two lagoon swimming pools, steam and sauna rooms, a well equipped gymnasium, BBQ facilities. Each apartment feature a kitchen with oven, stove top and fridge, laundry facilities and a TV with cable channels. All accommodation features ensuite bathrooms, a spa bath, complementary WiFi as well as access to free on-site parking. Some also offer a balcony or ocean views. Q1 Resort and Spa now offers a Presidential Penthouse, taking up an entire level and boasting a swimming pool, two roof-top balconies, and views of the Pacific Ocean, Gold Coast and beyond. There is a sauna and a private theater with lounges, a TV and surround-sound. There are 4 restaurants on-site, namely Asami Teppanyaki, Skypoint Observation Deck - Bistro & Bar, Longboards Eatery & Bar and Osaka Kaiten Sushi. Limited Chinese speaking staff are available.

Couples particularly like the location — they rated it 9.5 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Situated in the real heart of Gold Coast, this property has an excellent location score of 9.5

Breakfast info

Buffet

Free private parking available on-site

Activities:

Fitness centre

Golf course (within 3 km)

Games room


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Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
1 large double bed
1 large double bed
Bedroom 1
2 single beds
Bedroom 2
1 large double bed
Bedroom 1
1 large double bed
Bedroom 2
2 single beds
Bedroom 1
1 large double bed
Bedroom 2
2 single beds
Bedroom 3
1 large double bed
1 large double bed
Bedroom 1
2 single beds
Bedroom 2
1 large double bed
Bedroom 1
1 large double bed
Bedroom 2
1 large double bed
Bedroom 3
2 single beds
Bedroom 1
1 large double bed
Bedroom 2
2 single beds
1 large double bed
Bedroom 1
1 large double bed
Bedroom 2
1 large double bed
Bedroom 3
2 single beds
Bedroom 1
1 large double bed
Bedroom 2
1 large double bed
Bedroom 3
2 single beds
Bedroom 1
1 large double bed
Bedroom 2
1 large double bed
Bedroom 3
2 single beds
Bedroom 4
1 large double bed
Bedroom 1
1 large double bed
Bedroom 2
1 large double bed
Bedroom 3
2 single beds
Bedroom 4
1 large double bed
Bedroom 1
1 extra-large double bed
Bedroom 2
1 extra-large double bed
Bedroom 3
2 single beds
Bedroom 4
1 extra-large double bed
Bedroom 1
1 extra-large double bed
Bedroom 2
1 extra-large double bed
Bedroom 3
1 large double bed
Bedroom 4
1 large double bed
Bedroom 1
1 large double bed
Bedroom 2
2 single beds
Bedroom 3
1 large double bed
Bedroom 1
1 large double bed
Bedroom 2
1 large double bed
Bedroom 3
2 single beds
1 large double bed
1 large double bed
Bedroom 1
1 large double bed
Bedroom 2
2 single beds
Bedroom 1
1 large double bed
Bedroom 2
2 single beds
1 large double bed
2 single beds
and
2 large double beds
2 single beds
and
2 large double beds
1 large double bed
2 large double beds
1 large double bed
1 large double bed
Bedroom 1
1 large double bed
Bedroom 2
2 single beds
Bedroom 3
1 extra-large double bed
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Guest reviews

Categories:

Staff
8.9
Facilities
9.0
Cleanliness
9.0
Comfort
9.1
Value for money
8.5
Location
9.5
Free WiFi
8.4

Select topics to read reviews:

Guests who stayed here loved

  • Amy
    Malaysia Malaysia
    Excellent river views, 24hr reception, great location, responsive and apartment was in excellent condition and well equipped
  • Jodie
    Australia Australia
    Great experience, location was really convenient. Close to beach and light rail line.
  • Kareena
    Australia Australia
    Lovely staff, nothing was a problem. Accommodation was very clean. Facilities were great for a family. The location is close to the beach. Appliances starting to deteriorate.
  • Chris82
    Australia Australia
    We went on a small family holiday, the property was fantastic, and the location was perfect.
  • Tamara
    Australia Australia
    When we had 8 groups staying there and we’d always have to go to the floor to bring anyone up to our floor was very annoying.
  • Mardi
    Australia Australia
    Enjoyed everything about the property , it was just a shame Cyclone Alfred was close by ! Would stay there again and recommend to others.
  • J
    Jordan
    Australia Australia
    Manager was awesome upgraded our room as i asked if it was possible to have 2 bathrooms, did it for free and gave us a late checkout without us even asking. Perfect location too and the teppanyaki at the base of the hotel was amazing too . Will be...
  • J
    Jordis
    New Zealand New Zealand
    Amazing buffet breakfast. Took good care of us during the cyclone. Love the bath products.
  • Amanda
    Australia Australia
    We love staying here when on the Gold Coast. It’s a great location and the hotel is amazing.
  • Jessie
    Australia Australia
    Absolutely beautiful hotel. Amazing staff, great property, very very clean.

Property surroundings

Restaurants
4 restaurants on site

  • Hanazono Teppanyaki
    • Cuisine
      Japanese
    • Open for
      Lunch • Dinner
  • Skypoint Observation Deck - Bistro & Bar
    • Cuisine
      International
    • Open for
      Breakfast • Lunch • Dinner
  • Longboards Eatery & Bar
    • Cuisine
      Grill/BBQ
    • Open for
      Brunch • Lunch • Dinner
  • Osaka Kaiten Sushi
    • Cuisine
      Japanese
    • Open for
      Brunch • Lunch • Dinner

Resort facilities of Q1 Resort & Spa - Official
Great facilities! Review score, 9

Most popular facilities

  • 2 swimming pools
  • Free parking
  • Free WiFi
  • Family rooms
  • Airport shuttle
  • Non-smoking rooms
  • Fitness centre
  • Spa and wellness centre
  • Bar

Bathroom

  • Toilet paper
  • Towels
  • Private bathroom
  • Toilet
  • Hairdryer
  • Bath
  • Shower

Bedroom

  • Wardrobe or closet
  • Alarm clock

Outdoors

  • Outdoor furniture
  • Sun terrace
  • BBQ facilities
  • Balcony
  • Garden

Kitchen

  • Dining table
  • Coffee machine
  • Toaster
  • Stovetop
  • Oven
  • Tumble dryer
  • Kitchenware
  • Electric kettle
  • Kitchen
  • Washing machine
  • Dishwasher
  • Microwave
  • Refrigerator

Room Amenities

  • Socket near the bed

Activities

  • Bicycle rental
    Additional charge
  • Games room
  • Golf course (within 3 km)
    Additional charge

Living Area

  • Dining area
  • Sofa
  • Seating Area
  • Desk

Media & Technology

  • Flat-screen TV
  • DVD player
  • Radio
  • Telephone
  • TV

Food & Drink

  • Coffee house on site
  • Bar

Internet
WiFi is available in all areas and is free of charge.

Parking
Free private parking is possible on site (reservation is not needed).

  • Parking garage

Transport

  • Public transport tickets
    Additional charge

Reception services

  • Invoice provided
  • ATM/cash machine on site
  • Luggage storage
  • Tour desk
  • 24-hour front desk

Entertainment and family services

  • Indoor play area
  • Babysitting/child services
    Additional charge

Cleaning services

  • Daily housekeeping
  • Dry cleaning
    Additional charge
  • Laundry
    Additional charge

Business facilities

  • Fax/photocopying
    Additional charge
  • Business centre
    Additional charge
  • Meeting/banquet facilities
    Additional charge

Safety & security

  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key card access
  • 24-hour security
  • Safety deposit box

General

  • Shuttle service
    Additional charge
  • Grocery deliveries
    Additional charge
  • Minimarket on site
  • Vending machine (snacks)
  • Vending machine (drinks)
  • Designated smoking area
  • Air conditioning
  • Non-smoking throughout
  • Wake-up service
  • Tile/marble floor
  • Heating
  • Carpeted
  • Soundproof rooms
  • Lift
  • Family rooms
  • Barber/beauty shop
  • Ironing facilities
  • Airport shuttle
    Additional charge
  • Non-smoking rooms
  • Iron
  • Room service

2 swimming pools

Pool 1 - indoorFree!

  • Open all year
  • Heated pool
  • Shallow end
  • Sun loungers or beach chairs

Pool 2 - outdoorFree!

  • Open all year
  • Shallow end
  • Sun loungers or beach chairs

Wellness

  • Fitness/spa locker rooms
  • Fitness
  • Spa/wellness packages
  • Spa lounge/relaxation area
  • Steam room
  • Spa facilities
  • Sun loungers or beach chairs
  • Hot tub/Jacuzzi
  • Massage
    Additional charge
  • Spa and wellness centre
    Additional charge
  • Fitness centre
  • Sauna

Languages spoken

  • English

House rules
Q1 Resort & Spa - Official takes special requests - add in the next step!

Check-in
From 14:00
Guests are required to show a photo identification and credit card upon check-in
You'll need to let the property know in advance what time you'll arrive.
Check-out
From 00:00 to 10:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Refundable damage deposit
A damage deposit of AUD 2,000 is required on arrival. That's about £936. This will be collected by credit card. You should be reimbursed within 14 days of check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property.
Children and beds

Child policies

Children of any age are welcome.

Children 3 years and above will be charged as adults at this property.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

0 - 2 years
Extra bed upon request
AUD 25 per child, per night
Cot upon request
AUD 10 per child, per night
3 - 13 years
Extra bed upon request
AUD 25 per child, per night
14+ years
Extra bed upon request
AUD 50 per person, per night

Prices for cots and extra beds are not included in the total price, and will have to be paid for separately during your stay.

The number of extra beds and cots allowed is dependent on the option you choose. Please check your selected option for more information.

All cots and extra beds are subject to availability.

Age restriction
The minimum age for check-in is 18
Pets
Pets are not allowed.
Accepted payment methods
American ExpressVisaMastercardJCBEftposCash
Parties
Parties/events are not allowed

The fine print
Need-to-know information for guests at this property

Please note that there is a non-refundable 1.4% charge when you pay with a Visa or Mastercard credit card, and a non-refundable 2.75% charge when you pay with an American Express credit card.

The name on the credit card used for the booking should correspond to the guest staying at the property.

We require a physical card for the balance and pre authorization to be presented on check-in by the cardholder. Please note that virtual driving licenses are not accepted as a form of identification.

This property requires a credit card pre-authorization upon check in, to cover any incidental charges. The amounts are as follows:

- AUD 300 for One-bedroom & One-bedroom family Apartments

- AUD 300 for Two-bedroom Apartments

- AUD 500 for Three-bedroom Apartments

- AUD 500 for Four-bedroom Executive Apartments

- AUD 500 for Four-bedroom Penthouses

- AUD 1000 for Three bedroom Deluxe/Celebrity Suite

- AUD 2000 for Presidential Penthouse.

Please note No Shows at the property will result in full accommodation fees, Guests must check in on the first day of the reservation. This property does not have any policies, procedures or resources in place to accommodate the unique needs of school graduates during the annual 'Schoolies Week' period. It does not have adequate resources to engage qualified security personnel to guarantee the safety, comfort and convenience of school graduate guests during this period.

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform Q1 Resort & Spa - Official in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.

This property will not accommodate hen, stag or similar parties.

In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

A damage deposit of AUD 2,000 is required on arrival. This will be collected by credit card. You should be reimbursed within 14 days of check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property.

FAQs about Q1 Resort & Spa - Official