Surrounded by shops and restaurants in Melbourne CBD, this 5-star hotel offers spacious suites with LCD TVs, balconies, and panoramic views over Yarra River. Melbourne’s Southbank Promenade and tram station are 656 feet away. Quay West Suites Melbourne provides suites that include fully equipped kitchens or kitchenettes, dining areas, and a furnished balcony. Guests can enjoy using the 15-yard indoor lap pool, spa, sauna, and fitness center. Meals and drinks are served indoors or outdoors on a spacious terrace at the hotel’s Jarrah Restaurant & Bar. The menu features seasonal specialties such as fresh local seafood, light pasta, simple grills and steaks. Quay West Suites is a short walk from the Melbourne Arts Precinct, Eureka Skydeck, Melbourne Aquarium, Federation Square, and Victorian Arts Center. Flinders Street Railway Station is a convenient 10-minute walk from the property.

Couples in particular like the location – they rated it 9.7 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Accor, Quay West
Hotel chain/brand

Property highlights

Located in the heart of Melbourne, this hotel has an excellent location score of 9.7

Want a great night's sleep? This hotel was highly-rated for its very comfy beds.

Breakfast Info

Continental, American, Buffet

Private parking at the hotel


Availability

Select dates to see this property's availability and prices

Room Type
Number of guests
 
1 king bed
1 king bed
and
1 queen bed
1 king bed
and
1 queen bed
1 king bed
2 twin beds
or
1 queen bed
1 king bed
1 king bed
Bedroom 1
1 queen bed
Bedroom 2
2 twin beds
Bedroom 1
1 queen bed
Bedroom 2
1 king bed
Bedroom 3
2 twin beds
Something went wrong – please try again later.
Something went wrong – please try again later.
Something went wrong – please try again later.
Something went wrong – please try again later.
Something went wrong – please try again later.
Something went wrong – please try again later.
Something went wrong – please try again later.
Something went wrong – please try again later.
Something went wrong – please try again later.

Sustainability
This property has 1 third-party sustainability certification.

  • Certified illustration
    Ecotourism Australia Sustainable Tourism Certification
Guest reviews

Categories:

Staff
9.6
Facilities
9.1
Cleanliness
9.3
Comfort
9.4
Value for money
8.5
Location
9.7
Free Wifi
7.7
High score for Melbourne

Select topics to read reviews:

Guests who stayed here loved

  • H
    Helen
    United States United States
    There were a number of problems with the room. The sink in the bathroom was very slow to drain. It took two maintenance visits to get it properly fixed. The clothes, washer in the kitchen, continually spat out an error halfway through the drying...
  • Mandy
    United States United States
    Great view from balcony, I think we got upgraded for free. Breakfast was surprisingly good.
  • Timothy
    United States United States
    Wonderful breakfast with lots of options, both hot and cold. The fresh fruit was top notch. Excellent specialty coffee. Rooms were very functionally designed. Highly recommend the location as well.
  • A
    Alby
    Australia Australia
    The hotel is in the perfect location to explore the city of Melbourne. The room had a great view of the MCG and was surrounded by shops, cafes and bars. The room was spacious, always clean and a great environment to relax in.
  • Yolanda
    Ireland Ireland
    Property was 3 minutes walk from Findlers Station. The promenade on the south of the river is beautiful and literally outside the front door of the property. The staff were extremely helpful. The suite was modern and clean and included everything...
  • Cate
    Australia Australia
    The rooms were great, spotless clean and comfortable. The location is so handy, easy walking access to everywhere. Staff were friendly and very helpful.
  • Heather
    Australia Australia
    Location was great for shopping, restaurants and walking to Rod Laver Arena.
  • Caroline
    United States United States
    Easy to get to, close to public transportation, over a good place to stay at.
  • E
    Eugene
    Australia Australia
    A generously sized room with updated kitchen & bathroom facilities. Clean and modern.
  • Ben
    Australia Australia
    Free room upgrade on arrival, amazing view, all the facilities a hotel could offer

Hotel area info

Restaurants
1 Restaurant On Site

  • Jarrah Bar & Terrace
    • Cuisine
      Australian
    • Open for
      Breakfast • Dinner
    • Ambience
      Family-friendly
    • Dietary options
      Vegetarian • Gluten-free

Amenities of Quay West Suites Melbourne
Great facilities! Review score, 9.1

Most popular amenities

  • Indoor swimming pool
  • Private Parking
  • Free Wifi
  • Family rooms
  • 24-hour front desk
  • Non-smoking rooms
  • Fitness center
  • Tea/Coffee Maker in All Rooms
  • Bar

Bathroom

  • Toilet paper
  • Towels
  • Additional bathroom
  • Bathtub or shower
  • Slippers
  • Private bathroom
  • Toilet
  • Free toiletries
  • Bathrobe
  • Hairdryer
  • Shower

Bedroom

  • Linens
  • Wardrobe or closet
  • Alarm clock
  • Extra long beds (> 6.5 ft)

View

  • View

Outdoors

  • Outdoor furniture
  • Outdoor dining area
  • Sun deck
  • Patio
  • Balcony
  • Terrace

Kitchen

  • High chair
  • Coffee machine
  • Cleaning products
  • Toaster
  • Kitchenware
  • Electric kettle
  • Microwave
  • Refrigerator

Room Amenities

  • Socket near the bed

Activities

  • Golf course (within 2 miles)
    Additional charge

Living Area

  • Sitting area

Media & Technology

  • Flat-screen TV
  • Satellite channels
  • Radio
  • Telephone
  • TV
  • Pay-per-view channels

Food & Drink

  • Coffee house on site
  • Wine/Champagne
    Additional charge
  • Kids' meals
    Additional charge
  • Special diet meals (on request)
  • Snack bar
  • Bar
  • Minibar
  • Tea/Coffee maker

Internet
Wifi is available in the rooms and is free of charge.

Parking
Private parking is available on site (reservation is not needed) and costs AUD 35 per day.

  • Parking garage
  • Accessible parking

Front Desk Services

  • Invoice provided
  • Baggage storage
  • Express check-in/out
  • 24-hour front desk

Cleaning Services

  • Daily housekeeping
  • Ironing service
    Additional charge
  • Dry cleaning
    Additional charge
  • Laundry
    Additional charge

Business Facilities

  • Fax/Photocopying
    Additional charge
  • Meeting/Banquet facilities
    Additional charge

Safety & security

  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key card access
  • Key access
  • 24-hour security
  • Safe

General

  • Air conditioning
  • Smoke-free property
  • Wake-up service
  • Heating
  • Soundproof
  • Car rental
  • Carpeted
  • Soundproof rooms
  • Elevator
  • Family rooms
  • Ironing facilities
  • Non-smoking rooms
  • Iron
  • Wake-up service/Alarm clock
  • Room service

Accessibility

  • Upper floors accessible by elevator

Indoor swimming pool
Free!

  • Open all year
  • All ages welcome
  • Heated pool
  • Saltwater pool
  • Pool/Beach towels

Spa

  • Fitness
  • Steam room
  • Hot tub/Jacuzzi
  • Fitness center

Languages Spoken

  • German
  • Greek
  • English
  • Spanish
  • French
  • Hindi
  • Indonesian
  • Italian
  • Korean
  • Macedonian
  • Maltese
  • Polish
  • Serbian
  • Thai
  • Vietnamese
  • Chinese

House rules
Quay West Suites Melbourne takes special requests – add in the next step!

Check-in
From 2:00 PM
Guests are required to show a photo ID and credit card at check-in.
You need to let the property know what time you'll be arriving in advance.
Check-out
Until 11:00 AM
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Enter your stay dates and check the conditions of your selected option.
Refundable damage deposit
A damage deposit of AUD 100 is required on arrival. That's about $60. This will be collected by credit card. You should be reimbursed within 7 days of check-out. Your deposit will be refunded in full by credit card, subject to an inspection of the property.
Children & Beds

Child policies

Children of all ages are welcome.

Children 12 and above will be charged as adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

0 - 2 years
Crib upon request
Free

The number of cribs allowed depends on the option you choose. Check your selected option for more info.

There are no extra beds available at this property.

All cribs are subject to availability.

Age restriction
The minimum age for check-in is 18
Pets
Pets are not allowed.
Groups
When booking more than 7 rooms, different policies and additional fees may apply.
Cards accepted at this hotel
American ExpressVisaMastercardDiners ClubEftposUnionPay credit cardDebit card Cash is not accepted

The fine print
Must-know information for guests at this property

Please note, there is a 1.4% credit card surcharge when using a credit card.

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform Quay West Suites Melbourne of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Guests under the age of 18 can only check in with a parent or official guardian.

In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

Due to the coronavirus (COVID-19), this property is taking steps to protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.

A damage deposit of AUD 100 is required on arrival. This will be collected by credit card. You should be reimbursed within 7 days of check-out. Your deposit will be refunded in full by credit card, subject to an inspection of the property.

FAQs about Quay West Suites Melbourne